Customer Service Sales Associate
Resume:
Alexis Gonzales
Sales Associate
Riverside, CA **509
********@***.***
Authorized to work in the US for any employer
Work Experience
Sales Associate/Cashier/Customer Service
RealVolleyball Inc - San Diego, CA
June 2007 to September 2016
• Provide outstanding customer service
• Assisted customers with volleyball equipment needs in the retail store front, over the phone, and by email
• Pulled and packed orders, checked in merchandise, inventory stock, shipped packages via UPS, FedEx, and US Postal Service
• Entered new orders and payments into QuickBooks. Filed invoices, payments, screening instructions, and paid invoices
Sales Associate
Nordstrom, Fashion Valley, Accessories
May 2015 to July 2015
• Set and achieve personal sales goals while supporting the goals of the team
• High level of ownership, accountability and initiative
• Greet customers in a timely, professional and engaging manner
• Educate customers on selecting accessories to complete their wardrobe
• Provide honest and confident feedback to customers regarding merchandise style and fit
• Consistently seek new fashion & product knowledge to act as an expert for the customer
• Work as a team player to ensure each customer receives the best service possible
• Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning La Jolla, Volunteer
Scripps Memorial Hospital
June 2010 to August 2010
• Assisted nurses at the Trauma Unit with running errands and patient's charts
• Greeted patients, and offered reading materials
• Assisted patients with intake, discharge paperwork, and checking out of the hospital Volunteer Vacation Bible School
Bethlehem Lutheran Church
June 2008 to 2009
• Assisted Teachers with lesson plans
• Assisted Teachers with Art projects, preparation and clean up
• Monitored the children on the playground during play time Education
UC Riverside
San Dieguito High School Academy
Skills
• CUSTOMER SERVICE (8 years)
• FEDEX (8 years)
• 60 WPM (8 years)
• QUICKBOOKS (3 years)
• UPS (8 years)
• Adobe Lightroom (1 year)
• Mac OS (1 year)
• Adobe InDesign (1 year)
• Adobe Photoshop (1 year)
• Order Entry (8 years)
• Merchandising (8 years)
Additional Information
Skills: Customer Service, Sales, Reception, Cash Handling, Shipping (UPS, FedEx), Receiving, QuickBooks, Microsoft Word, Excel, PowerPoint, Outlook, Adobe InDesign, Lightroom, Mac OS, keyboard 60 wpm, some Spanish
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