Alexis Gonzales

Sales Associate

Riverside, CA **509

ad21km@r.postjobfree.com

+1-858-***-****

Authorized to work in the US for any employer

Work Experience

Sales Associate/Cashier/Customer Service

RealVolleyball Inc - San Diego, CA

June 2007 to September 2016

• Provide outstanding customer service

• Assisted customers with volleyball equipment needs in the retail store front, over the phone, and by email

• Pulled and packed orders, checked in merchandise, inventory stock, shipped packages via UPS, FedEx, and US Postal Service

• Entered new orders and payments into QuickBooks. Filed invoices, payments, screening instructions, and paid invoices

Sales Associate

Nordstrom, Fashion Valley, Accessories

May 2015 to July 2015

• Set and achieve personal sales goals while supporting the goals of the team

• High level of ownership, accountability and initiative

• Greet customers in a timely, professional and engaging manner

• Educate customers on selecting accessories to complete their wardrobe

• Provide honest and confident feedback to customers regarding merchandise style and fit

• Consistently seek new fashion & product knowledge to act as an expert for the customer

• Work as a team player to ensure each customer receives the best service possible

• Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning La Jolla, Volunteer

Scripps Memorial Hospital

June 2010 to August 2010

• Assisted nurses at the Trauma Unit with running errands and patient's charts

• Greeted patients, and offered reading materials

• Assisted patients with intake, discharge paperwork, and checking out of the hospital Volunteer Vacation Bible School

Bethlehem Lutheran Church

June 2008 to 2009

• Assisted Teachers with lesson plans

• Assisted Teachers with Art projects, preparation and clean up

• Monitored the children on the playground during play time Education

UC Riverside

San Dieguito High School Academy

Skills

• CUSTOMER SERVICE (8 years)

• FEDEX (8 years)

• 60 WPM (8 years)

• QUICKBOOKS (3 years)

• UPS (8 years)

• Adobe Lightroom (1 year)

• Mac OS (1 year)

• Adobe InDesign (1 year)

• Adobe Photoshop (1 year)

• Order Entry (8 years)

• Merchandising (8 years)

Additional Information

Skills: Customer Service, Sales, Reception, Cash Handling, Shipping (UPS, FedEx), Receiving, QuickBooks, Microsoft Word, Excel, PowerPoint, Outlook, Adobe InDesign, Lightroom, Mac OS, keyboard 60 wpm, some Spanish

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