KATISHA MCGEE

Tyler, TX, US • ad21k8@r.postjobfree.com

With a team-oriented mentality and a commitment to customer satisfaction, business goals, and sales excellence, I am efficiency-driven and organized.

Retail sales

Cash handling and management

Stocking and replenishing

Retail store support

Positive and friendly

Key holder experience

Retail merchandising experience

People-oriented

Quick learner

Motivated team player

Medical Office Management - Associate of Applied Science - 2013 Tyler Junior College - Tyler, TX

Customer Experience Manager - December, 2017 to Present Victoria's Secret & PINK by Victoria's Secret - Tyler, TX Kept up to date on store policies regarding payments, returns, and exchanges in order to provide each customer with prompt and accurate service. Trained new employees in procedures and policies in order to improve team performance each quarter. Was in charge of the store's opening duties, which included counting cash drawers and inspecting all equipment for proper operation. Developed and maintained strong working relationships with my peers and upper management. Maintained visually appealing and effective displays for the entire store. Shift Lead - December, 2011 to August, 2013

Chick-fil-A - Tyler, TX

Ensured that employees were productive and on task in order to meet business and customer needs. Maintained a safe working environment by following safety procedures, policies, and regulations. Kept work areas clean, organized, and safe to promote efficiency and team safety. Finished the store's opening and closing procedures, which included setting up registers and checking inventory. Retail Associate - October, 2009 to August, 2010

C R Scrubs - Tyler, TX

Used the POS register system to process information and merchandise. Set goals to achieve complete customer satisfaction, which included tracking down hard-to-find merchandise in a variety of locations. Handled cash, counted change, and stored coupons to keep the cash register balanced and organized. Used a consultative sales approach to understand customer needs and make relevant recommendations. Organized the racks and shelves to keep the store looking nice. Greeted customers, assisted them in finding merchandise, and made recommendations. Professional Summary

Skills

Education

Work History