QUALIFICATIONS PROFILE
Thirty years (** years in automotive industry) experience managing:
•Business Systems (Accounting, CRM, ERP, EDI, HR, Inventory, Point of Sale, Supply Chain & Warehouse Management)
•Application Development
•IT Project Management
•IT Budgets (Operational & Project)
•IT Operations and User Support
•IT Staff (Internal & External / Off-Shore)
A unique combination of technical skills, knowledge of business and professional experiences provides the ability to extract maximum value from business systems while aligning technology with organizational strategies.
Recognized as an analytical thinker and problem solver with a history of developing and implementing enterprise systems that add value to the organization while aligning information technologies with organizational goals.
Strong cross-functional team leader with exceptional interpersonal skills and the ability to work effectively at all levels of the organization.
Proven track record of successfully implementing and administering Accounting, CRM, EDI & ERP systems in multi-site environments.
Other Skills:
•Acceptance Testing
•Accounting (Financial, Manufacturing and Tax)
•Application Development (C#, .Net, COBOL, RPG, SQL)
•Application Migration (On premise to Cloud)
•AS/400 – iSeries (Administration & Operations)
•Business Continuity
•Change Management
•Continuous Improvement
•Data Cleansing / Data Migration
•Disaster Recovery
•Electronic Data Interchange (EDI)
•ERP (Infor Syteline, Infor LN (Baan), Epicor Prophet 21, PLEX and QAD)
•Leadership
•Lean Methods
•Management (Application Development, IT Operations and IT Staff)
•Mentoring
•Mergers and Acquisitions
•MS SQL Server
•Networking
•Problem Solving
•Process Improvement
•Project Management (Stakeholders, Timeline, Risk and Resources)
•Requirements Gathering
•SaaS
•SOX
•Team Building and Management
•Strong Business Acumen
•Vendor Management
PROFESSIONAL EXPERIENCE
Louisville Tile Distributors
IT Manager, Business Systems May 2023 – Sept 2023
Responsible for delivery of enterprise applications such as CRM and ERP and associated projects.
Managed Team of 3 and offshore developers
•ERP Analyst
•Salesforce Administrator
•Systems Analyst
Administered enterprise business applications.
•Salesforce CRM
•Epicor ERP
•Kerridge ERP & EDI
•Developed process for synchronizing data between ERPs and CRM
Managed ERP Project
•Upgrade Prophet 21 On Premise to Prophet 21 Cloud
•Migrate Kerridge On Premise to Prophet 21 Cloud
Flanders, Inc.
Manager, Enterprise Resource Planning Systems May 2021 – May 2023
Primarily responsible for ERP Systems (Infor Syteline and Microsoft Navision) delivery, data accuracy and management of associated projects.
Administered SyteLine for 15 Locations
•Added 2 New Sites in Australia
•Syteline Customizations
Sales Order Modification History
Created (IDO) Intelligent Data Object
Data Views
Personalized Menus and Forms
Miscellaneous Reporting
Queries
Data Views
SSRS Reports
•Managed MS SQL Server – Syteline (CSI) Databases
Created and Modified Stored Procedures
Setup and Monitored Scheduled Jobs
•Upgraded Syteline Version 9.01.01 On-Prem to Version 10 Cloud
Extract, Cleanse & Migrate Legacy Data
Develop, Test, Document & Map Processes
Provided day to day Syteline (CSI) Support
•Finance
•Manufacturing
•Supply Chain
•Develop, Test, Document & Map Processes
Innovative Technology Solutions (IT Services Provider)
Programmer Analyst – Contract with Caterpillar Tractor Comp. March 2020 – Dec 2020
Responsible for PLEX application and data administration.
Administered PLEX for 3 Manufacturing Facilities
•Created User Accounts
•Managed User Access
Created various queries (SQL), VisionPlex Screens and IntelliPlex reports using the following databases:
•Common, EDI, Part, and Quality
Managed Data Warehouse (PLEX Data)
•Developed & validated stored procedures that extract PLEX data and loaded data warehouse
Rural King
IT Manager, Applications Nov 2018 – March 2020
Responsible for enterprise business applications and projects such as Salesforce CRM, Epicor ERP and Latitude WMS.
Provided Day-to-Day Support
•118 Stores
•Corporate Finance and Purchasing
•3 Distribution Centers
Administered Epicor ERP and Point of Sale System
•118 Stores
•Upgraded all stores during non-production hours
Administered Compass Analytical Software
•Developed Reports
•Validated Data
•MS-SQL Server 2014
Mitchell Plastics (Formerly DA, Inc.)
Assistant IT Manager / Sr. Business Analyst Sept 2010 – June 2018
Responsible for IT operations, projects, infrastructure, application and user support at three manufacturing facilities.
Managed Network (LAN/WAN) Infrastructure and Telephony Systems
oVirtualized (VMware) servers
oUpgraded Network Infrastructure
Cisco Firewall, Router and Switches
Administered enterprise applications ERP (The Manufacturing Manager and PLEX), EDI (iCARaS).
oProvided Day-To-Day Systems Support:
Accounting
Inventory
Electronic Data Interchange (EDI)
oDeveloped Business Continuity and Disaster Recovery plan for 3 manufacturing facilities
Managed Information Technology (IT) projects
•ERP (PLEX) Implementation
•Application (C#, .Net & SQL Server) development
•Implementation of Cisco VoIP Telephone
Heartland Payment Systems
Sr. Business Analyst Jan. 2009 – Sept. 2010
Responsible for designing and enhancing proprietary business systems.
Designed and implemented gift card system that boarded 2,000 merchants in the first six months
Developed functional and technical specifications for internal support systems and customer facing web sites
Developed & Executed test cases
Arvin Meritor (previously Arvin Industries and Meritor) 2001-2008
ArvinMeritor - IT Manager, Sales and Warranty Systems 2007 – 2008
Responsibilities included the development and delivery of Sales and Warranty applications.
Managed a team of five including three offshore developers and project budget of $2.5 million USD.
Managed E-Commerce sites that generate $8 Million USD in sales annually
Implemented warranty claim and returned part management system that reduced the cost of warranty by 7%
Modified literature on demand web site to accept credit card payments and reduced the cost of providing literature by $65K annually
Managed the relocation of the servers that hosted the Sales and Warranty applications
oCompleted the project with no downtime during business hours
ArvinMeritor – IT Manager, Controls and Compliance 2004 – 2007
Primarily responsible for insuring that thirteen manufacturing facilities in the Unites States and Canada were in compliance with corporate IT policies and the Sarbanes-Oxley Act. Responsibilities also included managing IT operations and infrastructure at five manufacturing facilities. Managed a team of nine and operating budget of $5.4 Million USD.
Achieved compliance with corporate IT policies and the Sarbanes-Oxley Act. All thirteen facilities achieved & maintained compliance year after year
Administered local area network and Windows servers. Maintained overall system availability / uptime of 98.3% for applications and infrastructure. Applications included JD Edwards, MAPICS and Future 3 and infrastructure consisted of 850 PCs, 13 Wintel servers and two AS/400s
Member of MFG/Pro finance implementation team. Successfully implemented MFG/Pro at seven manufacturing locations in the United States and Canada
ArvinMeritor - Business Analyst / Project Manager 2001 – 2004
Primarily responsible for JD Edwards ERP and Future 3 EDI system operations in a lean manufacturing environment. Managed a team of 2 and operating budget of $900K USD.
Managed (Business Applications) dissolution of ArvinKayaba joint venture
Created new/separate JD Edwards and Future 3 environments for each (ArvinMeritor and KYB Industries) company
o Architected and executed without external assistance (Saved $45K)
Designed and developed E-Kan-Ban System
oEliminated 1 of 2 material planners while reducing lead time on orders by 30% and increasing inventory turns by 150%.
Member of QAD Implementation Team supported Finance and Production
oDirectly supported accounting and manufacturing functions. Created detailed work instructions for ERP and EDI including a process for managing the standard cost system
ArvinKayaba (J.V. Arvin Industries and KYB Industries) - IT Manager 2000 - 2001
Primarily responsible for JD Edwards ERP and Future 3 systems at 2 manufacturing facilities. Managed a team of 3 and operating budget of $1.1 million USD.
Administered enterprise business systems
Standardized system (ERP & EDI) processes and procedures at 2 manufacturing facilities
PREVIOUS WORK HISTORY
S & R Resources - Systems (Acct. & Mfg. – ERP) Consultant - Contract 1999 – 2000
GKN Sinter Metals – IT Supervisor 1997 - 1999
Valeo Thermal Systems - Systems Analyst 1995 - 1997
EDUCATION
MA Computer Resource Management, Webster University 1994
BS Business, Accounting, Indiana University 1992
AS Computer Science, Indiana University 1992