Christina Salerno

Sales, Customer Satisfaction, management

Stroudsburg, PA 18360

ad21iv@r.postjobfree.com

+1-570-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Account Manager/Office Supervisor

State Farm - Stroudsburg, PA

September 2021 to August 2023

• Retention

• Daily sales goals

• Generate premium

• Customer service

• Account management

Office/Sales Manager

Allstate Insurance - Melville, NY

June 2019 to March 2020

Licensed in P&C & Life Insurance,

Produce sales for Life, Health, Auto, Fire, Commercial and Specialty products from leads, multi-lining, walk-ins or referrals, Train new employees. Provide our insureds with customer satisfaction when they need to make payments, policy changes, have coverage questions or need to report a claim. Account Manager

State Farm - Farmingdale, NY

May 2017 to September 2019

Licensed in P&C & Life Insurance, Bank Certified

Produce sales for Life, Health, Auto, Fire, Commercial and Bank from leads, multi-lining, walk-ins or referrals.

Provide our insureds with customer satisfaction when they need to make payments, policy changes, have coverage questions or need to report a claim

Sales Lead Manager

Allstate Insurance - Seaford, NY

August 2016 to May 2017

Produce sales for Auto, Home, and life from leads, multi-lining, walk-ins or referrals, cold calling and networking . Provide our insureds with adequate coverage for needs. Explain in detail coverage's so they are aware why they need good coverage.

Sales Manager

Millennium Insurance - Hempstead, NY

June 2016 to July 2016

Extremely High volume sales Auto, Home, Cross-sales, Life. Help customers with endorsements for Allstate. Contact customer's current Insurance provider help them change or add new vehicle's. Provide customers with quality customer service. Keep excel logs of all that was done in a day. Quote with various companies if they didn't qualify for Allstate.

Licensed Sales Agent

Allstate - Massapequa, NY

January 2014 to May 2016

Responsibilities

Produce sales for Life, Auto, Home, Commercial from leads, multi-lining, walk-ins or referrals, cold calling and networking

Provide our insureds with quality service

Using third party quoting platforms

Ensuring all potential clients are properly

Skills Used

Eagent

Blitz

Account manager

Grillo Associates - Massapequa, NY

June 2013 to January 2014

Responsible for handling all aspects of policies including customer service, cross-selling, billing Selling and quoting new business for P & C and life insurance Retaining customers

Use of Applied TAM daily

Sales Customer Service

State Farm - Massapequa Park, NY

February 2008 to June 2013

Licensed in P&C & Life Insurance, Bank Certified

Produce sales for Life, Health, Auto, Fire, Commercial and Bank from leads, multi-lining, walk-ins or referrals.

Provide our insureds with customer satisfaction when they need to make payments, policy changes, have coverage questions or need to report a claim

Sales/ Diet Counselor/ Top sales in NY

Diet Center - Hicksville, NY

March 2006 to January 2008

Generate new client enrollments through inside and out of Center Marketing Provide weight loss programs and post weight loss services Daily sales tracking, reporting and administration Litigation Specialist

Robert Plan - Bethpage, NY

September 2005 to March 2006

Handling No-Fault legal suits, Investigation, Fee-scheduling Negotiation and settlement with Plaintiff attorney’s, Trial preparation Investigator

Stolfa Investigations - Franklin Square, NY

October 2004 to September 2005

Surveillance, Process serving, Full Trial preparation Investigations and Research for various cases and claims No Fault Claims Examiner

GEICO - Woodbury, NY

May 2002 to July 2004

Act as a liaison between GEICO policy holders and Medical Providers Manage hundreds of No Fault files including but not limited to lost wages, Medical benefits, and processing Account Payables until closure of file. Workers Compensation Claims Adjuster

Sedgwick CMS - Melville, NY

October 1999 to October 2002

Processing Medical only claims for Federal Express Approve medical bills, three point contacts, Customer service Education

P & C, Life and Health NY, PA and NJ State License in Insurance Phos Institute - Westbury, NY

2008 to 2008

Liberal Arts

Nassau Community College - Uniondale, NY

1996 to 1997

College Preparatory Diploma

L.I. Lutheran High School - Old Brookville, NY

1992 to 1996

Skills

• Customer Service (10+ years)

• Word (10+ years)

• Microsoft Office (10+ years)

• Account Management (10+ years)

• Cold Calling (10+ years)

• Sales (10+ years)

• Data Entry (10+ years)

• Auto Insurance (10+ years)

• Health Insurance (10+ years)

• Life Insurance (10+ years)

• Insurance Sales

• Workers' Compensation

• Underwriting

• Surveillance

• Litigation

• Weight loss

• Legal research

• Sales (10+ years)

• Sales management

• Account management

• Business development

• Cold calling

• Salesforce

• Insurance sales

• Customer service

• Financial services

• Underwriting

• Negotiation

• Office management

• Outside sales

• QuickBooks

Certifications and Licenses

driver's license

A valid P&C License

Insurance Producer License

Life & Health Insurance License

Contact this candidate