Compliance Specialist Customer Service

Patrick Troutt

Katy, TX *****

281-***-**** - ad21ic@r.postjobfree.com

Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Self-assured individual trained to be focused Compliance Specialist bringing more than 9 years working for SWPPP organization. Determined to exceed expectations and promote developed skills in inspections.

Skills

Compliance Knowledge

Auditing Processes

Information Gathering

Compliance Oversight

Work History

10/2014 to 12/2023

Storm Water Compliance Specialist

Storm Water Solutions – Houston, TX

Perform inspections on land development, home building sites and pond development to ensure the guidelines of Strom Water Pollution Prevention Plan where being adhere to. Performed SWPPP inspections for the following home builders Pulte, M/I Homes, DR Horton, FirstAmerica, Anglia, Tripointe and TollBrothers also land development for Beazer, Pulte, MUD Districts. Helped in training new hired inspectors. Built SWPPP books for placement or required jobs sites.

02/2002 to 10/2014

Transportation Manager

Dawn Foods Product – Houston, TX

Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.

Organized records of vehicles, schedules and completed orders.

Coordinated driver dispatch to accomplish daily delivery requirements.

Observed staff to review compliance and safety to minimize losses due to violations or damage. Roadnet routing software

04/1988 to 10/2009

10/2009 to 10/2011

10/2011 to 10/2014

Delivery driver for VSA of Texas

Delivery of product and picking up backhauls of different products.

Transportation Supervisor for VSA of Texas

Transportation Manager

VSA of Texas – Houston, TX

Supervised a team of drivers, dispatchers, and customer service representatives. Managed multiple transportation projects, ensuring successful completion of project goals and objectives. Monitored driver performance and compliance with safety regulations. Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles. Investigated customer complaints related to freight damage or late deliveries. Ensured compliance with local, state, federal laws governing the transportation industry. Worked closely with sales personnel to forecast future demand trends in order to plan accordingly. Summary Skills Experience Implemented new technologies such as GPS tracking systems in order to optimize routes for maximum efficiency. Reported maintenance and repair needs for transportation vehicles and equipment. Handled departmental scheduling to maintain proper staffing for shifts. Used Tripmaster software.

Education

04/1988

GED

Northbrook High School - Houston, TX

#HRJ#347c2bab-c706-46f1-a53a-b2a15fe65563# VSA of Texas Houston, TX Transportation Manager 04/1988 - 02/2002 Supervised a team of drivers, dispatchers, and customer service representatives. Managed multiple transportation projects, ensuring successful completion of project goals and objectives. Monitored driver performance and compliance wit

h safety regulations. Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles. Investigated customer complaints related to freight damage or late deliveries. Ensured compliance with local, state, federal laws governing the transportation industry. Worked closely with sales personnel to forecast future demand trends in order to plan accordingly. Summary Skills Experience Implemented new technologies such as GPS tracking systems in order to optimize routes for maximum efficiency. Reported maintenance and repair needs for transportation vehicles and equipment. Handled departmental scheduling to maintain proper staffing for shifts.

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