Phillip Cochran

**** ***** ******* ****

Roanoke, VA 24018

ad21ia@r.postjobfree.com

276-***-****

Professional Experience:

Advantage Sales & Marketing

***** *** ****** *** ***** 1000

Irvine, CA 92612

Present Employer-August 2005 to Present

Current Supervisor - Mel Payne 513-***-****, Sr. Director

Past Supervisor – Landon Walker 540-***-****, Sr. District Manager

Regional Manager Field Operations:

Build new team-post corvid start up

Meet with Division Leaders and Club Management to build relationships

Travel (70%) to markets in Mid-Atlantic States to audit and develop leads and event specialists, retail client visits, and performance reviews. “Inspect What I Expect” Provide oversight for special projects, product kick offs, new program introductions, and grand openings.

Training the trainer to establish processes and guidelines across the team to insure continuity and uniformity throughout the region

Provide support for 220+ part time field team members and 44 Fulltime Lead Event Specialists executing company projects and initiatives.

Develop employees for career advancement and succession planning.

Drive professional and value-oriented relationships with key accounts, Field Teams, Market Managers, Regional Vice Presidents and Retail Management.

Use reports and presentations to highlight success and/or improvement areas relative to program execution, performance vs performance objectives, competitive intelligence, key market initiatives.

Work with HR, Payroll, Talent Acquisition, and Ethics Department to correct/investigate any issues in my region.

Conduct weekly calls with Leads to communicate program updates and strategic priorities.

Working to lower workers compensation claims by enforcing safety expectations and safe work environment

Work with internal operations team on report development, event execution, financial control, coverage model, and execution revisions.

Handle any issues that arise in my region involving client, customer satisfaction. Provide support and training to my team to achieve and exceed customer expectations.

Associate Business Manager - Daymon – Dallas Retail Sales Office

Assist in the development of private label products for C-Store, supermarkets, “Big Box” retailers, and warehouse clubs assigned to me.

Lead conference calls/ Microsoft Teams meetings.

Source suppliers for new initiatives as needed for retainer clients

Assist Business Manager and Director as needed

Attend Food Shows to prospect for new business

Develop and maintain project trackers for retainer clients

Keep notes of meetings and calls to make sure projects keep moving forward

Regional Manager Field Operations:

Meet with Division Leaders and Store Management to build relationships and sell in programs.

Travel (60%) to markets in 15 States to audit and develop district managers, retail/client visits, and performance reviews. “Inspect What I Expect” Provide oversight for special projects, product kick offs, and grand openings.

Performance management of 8 Market Managers providing direction, guidance, and support. Providing support for 750+ part time field team members executing company projects and initiatives.

Develop employees for career advancement and succession planning.

Drive professional and value oriented relationships with key accounts, Field Teams, Market Managers, Regional Vice Presidents and Retail Management.

Use reports and presentations to highlight success and/or improvement areas relative to program execution, performance vs performance objectives, competitive intelligence, key market initiatives.

Work with HR, Payroll, Talent Acquisition, and Ethics Department to correct/investigate any issues in my region.

Conduct weekly calls with Market Managers to communicate program updates and strategic priorities.

Manage budget for assigned geographic area to maximize revenue. Working to lower workers compensation claims by enforcing safety expectations and safe work environment.

Work with internal operations team on report development, event execution, financial control, coverage model, and execution revisions.

Handle any issues that arise in my region involving client, customer satisfaction. Provide support and training to my team to achieve and exceed customer expectations.

District Administrator Field Operation:

Maximize execution within my assigned district of 210 locations by effectively managing team results, using team calls, one on one coaching, coaching over the phone, and follow up emails.

Address and follow up on all HR issues that occur in my district.

Monitor staffing needs and open requisitions to take care of these needs. Develop associates to maximize their potential in current and future positions.

Monitor schedule and handle scheduling issues and reassign events as needed by utilizing reports and software.

Work to train, coach, develop and retain staff on a daily bases by using resources and procedures provided by the company.

District Manager Field Operations:

Manage sales team assigned to fifty-five locations in Virginia and North Carolina.

Hire, Train, Motivate, and encourage event specialists to achieve sales goals.

Coordinate our plan of action with leaders of the companies we represent.

Organize and Execute Grand Opening Events for various business partners.

Hire, Discipline, Train, and hold event specialists accountable for meeting company objectives and adhering to company policies.

Investigate any issues that arise with customer or our team in the field.

Assist in the implementation and execution of new programs with new clients.

Preform store audits to hold event specialists accountable. Discuss program with store management to handle any issues that may arise and inform them of future events.

Northeast Region Safety Ambassador- Pick a safety topic each month to educate coworkers by holding conference calls, sending out newsletters and motivating each District Sales Manager, Club Supervisor and Event Specialist to keep safety on their minds and helping to eliminate accidents.

Retail supervisor:

Manage Quaker Tropicana Gatorade-Dedicated Retail Team Large Format Division.

Team consists of 14 Retail Merchandisers covering markets in 4 states

Completed Last Year on this team as #2 of 38 Retail Supervisors in the Nation.

Increase sales and product footprint in 125 Walmart, and 400+ Supermarkets in VA, WV, OH, and NC.

Hire, Train, and hold accountable a team of Retail Sales Merchandisers.

Lead, Motivate, and coach team to achieve sales quotas and company goals.

Perform “Work-Withs” to evaluate Retail Sales Merchandisers, hold coaching sessions, implement new procedures.

Insure the retail sales merchandisers follow the necessary steps to reach sales goals and achieve other measurable objectives.

Check into Cash, Roanoke VA- Store Operations Manager March 05 to July 2005

Expand customer base, maintain customer service, collection of past due accounts

Approval of all credit applications

Physical Technician including employees work sheets, payroll, scheduling shifts

Verify money count at end of shift, work up deposits and transport to bank

Southern Showcase Housing February 2003 to March 2005

Responsible for marketing and sales of modular home business

Sales professional, customer service, credit application/processing/approvals

Inspect and verify quality of new homes

Contact Coordinator/Project manager for home buying and construction process

Hire and train new staff, audit contractor bills against bids to insure profit margins are maintained.

Schewel Furniture, Galax VA – Store Operations Manager Jan 2001 to Feb 200Responsible management and operations of retail furniture store

Store Manager/ Human resources manager/account manager/ loss prevention

Payroll/ Customer Service/ Credit approval/ controller of store inventory.

Guardian Industries Galax, VA -Assistant Shift Supervisor Jan. 2000 to Jan. 2001

Responsible for production and quality of fabricated glass and mirror products, Managing60-70 employees and motivating them to reach acceptable yields and efficiencies.

Supervise production of fabricated glass and mirror products. Quality control through out manufacturing process to insure product delivery.

Human resources/ recruiting new employees. Assist in new employee job assignments, discipline and council employees on company policies

Expedite orders for shipment and monitoring production by setting up schedules for machines in each department.

Designing and implementation of new production ideas

TransMed, Inc. Fries, VA – Owner March 1996 to December 1999

Responsible for running company day-to-day operations and long-term planning.

Cold Calling new accounts (Nursing Homes, Dialysis centers, hospitals, and individuals)

Follow-up on leads for new business, received from multiple sources

Cultivate new business relationships through personal contact with administrators, directors, and nursing staff at various facilities

Administrative management, accounting, human resources, scheduling employees transport individuals to and from different facilities.

Working with state Medicaid regulations and licensing

Accounts payable and billing

EVOC/CDL/CPR-First Aid training

Vaughan Bassett Furniture, Asst. Sales Mgr. Galax VA, Sept. 1992 to Oct. 1996.

Responsibilities consist of the following: Assistant manager of 80-person sales team, oversee Customer Service Manager, and assist with related issues. Help manager sales team in US, Canada, and Puerto Rico.

Assist in establishing quotas and monitor sales for each territory.

Motivate sales representatives to achieve quotas, and assist sales representatives, in growing existing accounts and opening new accounts

Scheduling production for factories, both the size of production run and the order each group is manufactured

Obtain purchase orders and line up loads for shipping department, handle customer service issues and damage claims.

Member of Board of directors, attend credit, budget, design meetings and furniture markets in NC, GA, MS, and CA. Travel to sales territories to call on accounts with sales representatives to gain additional floor space.

Help establish pricing for existing groups and new product to be added to product line.

Consolidated Glass and Mirror Galax, VA Dispatcher/Asst. Fleet Manager Trucking Fleet- May 1988 to Sept. 1992

Responsibilities included assigning equipment to loads, coordinate loads with production, assign drivers to loads and schedule back hauls

Reconcile trip sheets and expense reports with load sheets and driver logs.

Verify drivers are DOT certified and licensed, and verity acceptable driving record

Schedule delivery appointments for loads, schedule common carriers and customer pick-ups.

Track maintenance for all equipment and schedule with truck garage

Vaughan Furniture Galax VA Quality Control Manager/Production Manager

August 1981 to May 1988

Responsibilities included the following: Manage 100 to 125 personnel in machine room, coordination of production between departments. Produce and set up samples for High Point Furniture Market. Assist engineer furniture design and quality control.

Hold daily production meetings

Establish run rates for individual machines

Control yields/ labor costs/ overstock/ limit overtime / reduce waste

Business and Community Involvement

Fries Town Council, Fries Virginia

Board of Directors VB Williams Furniture Company, Galax, VA

Twin County Airport Commission Hillsville, VA

Parent Teacher Advisory Committee, Grayson County VA

Community:

Member of the Fries Volunteer Fire Department

Staff Parrish Committee First United Methodist Church Galax

Building Committee First United Methodist Church Galax

Relay for Life Roanoke and Grayson County

Volunteer with Roanoke County Parks, Recreation and Tourism-Enchanted Eve, Roanoke Film Festival, Fiddle Fest

Volunteer and worked at Explore Park, Roanoke VA

Member of the Cave Spring United Methodist Church, Roanoke VA

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