Resume: Vasti Jackson.

*Medical Office Administrator.

*Medical Biller and Coder Certification: Edmonds College.

*Proficient in ICD-10-CM, CPT and HCPCS medical coding systems.

Contact:

Phone Number: 206-***-****

Email: vastidasilva @yahoo.com

Skills:

-Medical Claims Authorization

-Medicaid specialist

-Medical Coding

-Medical Insurance Verification

-Coinsurance

-Electronic Medical Records Specialist

-Medical Research

-Medical Terminologist

-Data Entry in alphanumeric keyboard

-Typing 60+ WPM

-Excel, Outlook, MS Word

-Fluent in Spanish and Portuguese.

Employment History:

1- AgreeYA/Arkansas DHS

Dates: May 2023 to September 2023.

Position: Medicaid Specialist

Job Description: Eligibility specialist, Authorization of Medicaid benefits, client information entry.

*Roles & Responsibilities: Research and enter data related to client identity, family information, employment, and annual income to qualify clients to receive Medicaid.

2-United Healthcare/Polyclinic

Dates: December 2022 – January 2023

Position: Diagnostic Imaging Scheduler

Job Description: Schedule patients for MRIs, CT scan, DEXA exams, Cancer screens.

*Roles & Responsibilities: Scheduled Appointments for diagnostic imaging and examinations. Verified procedures CPT codes, performed patient health triages. Verified insurance pre-authorization, referrals, and coverage. Provided excellent customer service. Prepared electronic medical encounters.

3- Regency/Cambia

Dates: 2022 - 2022

Position: Cash Management Specialist.

Job Description: Manage all incoming insurance payments coming from different states.

*Roles & Responsibilities: Received medical insurance payments from several States. Manage scanned returned payments.

4- Kaiser Permanente

Dates: December 2021 to January 2022

Position: Practitioner Intake Coordinator

Job Description: Assign new medical provider and practitioner enrolment to the right specialist by regions. Assign current practitioner requests to the right specialist. Prepare provider and practitioner spreadsheet information rosters.

*Roles & Responsibilities: Managed website requests from medical providers for contracts with Kaiser HMO and other benefits programs.

5- Polyclinic

Dates: Feb 2020 to March 2020

Position: Coronavirus Screener/Patient Services.

Job Description: Triage patients for possible symptoms of the coronavirus.

Required Skills: Body temperature measurement, patient CoVid symptoms education, customer services, HIPPA compliance.

*Roles & Responsibilities: Performed triage on patients with symptoms of COVID 19.

6-Amazon.com

Dates: October 2019 - Feb 2020

Position: Medical Records Migration Specialist/ Data Entry.

Job Description: Transferring Patient Information from system such as Quantum and Athena to Amazon Health.

Required Skills: Electronic Medical Records, HIPPA compliance, Data Entry in alphanumeric

Keyboard Typing 60+ WPM

7- US Anesthesiologists, Seattle WA

Dates: Jun 2019 to Aug 2019.

Position: Medical Records, EHR Specialist.

Job description: EHR specialist in the billing department. Coordinated three different electronic

systems of EHR; EPIC, BOSS, and a department electronic folder. Transferred medical information from one system to another for the purposes of formatting the superbill of each patient, to be submitted with medical claims for diverse insurance companies.

Required Skills: Epic proficiency, Boss proficiency, Pre-Billing (medical), Electronic Medical Records, HIPPA compliance, Data Entry in alphanumeric Keyboard, Typing 60+ WPM

8- Amazon.com, Seattle, WA.

Dates: Sep 2017 – Sep 2018

Position: Medical Researcher.

Job Description: Conduct medical research on physical anatomy, medical conditions, signs, symptoms, diagnosis of diseases, pharmaceutical drug names, labs, drug dosage, and drug side effects.

Required Skills: MS Word, Outlook, Internet research, Medical Record, Medical Research,

Medical Terminology, Typing 60+ WPM, Data Entry in alphanumeric Keyboard, HIPAA compliance.

9- Health Point Clinic, Seattle, WA.

Dates: Feb 2017 - Sep 2017

Position: Bilingual Patient Account/Patient Services Representative.

Job Description: Set up doctors and patient’s appointments, pre-billing, daily insurance verifications. Opened and closed the clinic. Performed clinical administration. Created and kept

electronic and paper medical records. Administrated call center, with excellent customer services to remind patients of their appointments. Helped patients with medical insurance enrolment.

Required Skills: Excel, Outlook, Epic, Orca, Copier, printer, fax machine, Pre-Billing (medical), Insurance eligibility and coverage verification, Collecting account balances, Medical Record, Release of medical information, Medical Terminology Proficiency, Costumer Services, Multilingual (Spanish, Portuguese), HIPPA compliance, Typing 60+ WP, Data Entry in alphanumeric Keyboard.

10- Symetra/Ricoh, Bellevue WA.

Dates: July 2016 – Jan 2017

Position: Mailroom Clerk

Job Description: Performed a variety of clerical duties related to mailing, scanning document, sorting or delivering. Ability to utilize search tools to find information, distributing mails, reports, prepares outgoing mails for pick-ups. Delivered and pick-ups mails on schedule runs, notified recipients. Perform data entry as directed. Prepares mails and packages for external shipment – Bar codes address look up. Fill out shipping forms and entered electronically in shipping terminal per the job ticket, assembled kitted materials. Able to demonstrate customer service and communications skills. Required Skills: MS Word, Excel, Copiers, Printers, Fax machines, Typing 60+ WPM, Data entry in alphanumeric Keyboard.

11- Carolyn Downs Clinic, Seattle, WA.

Dates: Jan 2016- Oct 2016

Position: Bilingual Patient Account/Services Representative (English – Spanish).

Job Description: Open and close the clinic. Coordinated patients and doctor appointments, patient check in. Conducted medical Insurance eligibility and verification. Collected medical insurance co-pays. Processed checks and credit cards payments. Used computer programs such as NextGen and diverse medical insurance websites. Performed excellent customer services.

Required Skills: Excel, Nextgen, Internet researcher, Copier, Printers, Fax machines, Pre-Billing (medical), Insurance eligibility and coverage verification, Collecting account balances, Medical Record, Trained release of medical information, Medical Terminology, Costumer Services, Multilingual (Spanish, Portuguese).

12- Seattle Ultrasound, Seattle, WA.

Dates: Feb 2014 - Oct 2014

Position: Medical Records Technician.

Job Description: Creates, maintained, and managed paper and electronic medical records. Sent and request medical records from the central office. Requested and releases medical information to other medical institutions following HIPPA guidelines.

Required Skills: Excel, Copiers, Printers, Medical Records, HIPPA compliance, Data entry in alphanumeric Keyboard

13- University of Washington Medical:

Dates: May 2006 - September 2013.

Position: Patient Services Representative.

Job description: Occupied different positions in several clinics in the University of Washington medical system as a Patient Services Specialist and a Release of Information Specialist. Open and close departments. Coordinated patients and doctor appointments. Performed patient check in. Conducted medical Insurance eligibility and verification. Collected medical insurance co-pays. Processed checks and credit cards payments. Used Epic and Orca to check in and release

medical information. Used diverse medical insurance websites to verify medical insurances. Performed excellent customer services.

Required Skills: MS Word, Excel, Outlook, Epic, Orca, Copier, Printers, Fax machine, Pre-Billing, Insurance eligibility and coverage verification, collecting account balances, Medical Record, Trained release of medical information, Medical Terminology, Costumer Services, Multilingual (Spanish, Portuguese), HIPPA Compliance, Typing 60+ WPM, Data entry in alphanumeric Keyboard.

VOLUNTEER POSITIONS:

1-ESL Teacher, Casa Latina.

Seattle, WA. March 2004 - Sep 2004.

Position: Teacher of English as a second language for Spanish speaking workers. I was also a teacher of American government, American politics, and helping to prepare Latino immigrants to become American citizens.

2- Citizenship Teacher at El Centro Del La Raza. Seattle, WA. Feb 2005 - Oct 2005.

Position: Teacher of American History, Politics and English as a second Language. I prepared Latinos immigrants to become American Citizens. I educated immigrants about the American government, and American politics.

Education:

Edmonds College

Lynnwood, WA. April 2019 – June 2020

Medical Billing and Coding Certification Program.

Seattle Central Community College.

Seattle, WA. January 1998 - June 2003

Associate of Arts, with Political Science. (Not Graduated).

Centro Educational de Niteroi

January 1993 - December 1997.

International High School Degree

Rio De Janeiro - Brazil

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