RON K.

WILLIAMS

ad21ht@r.postjobfree.com

770-***-****

Lawrenceville, GA 30043

Bold Profile

Complex and Large Loss Property Claims Adjuster with proficiency in evaluating losses and interpreting policies. In-depth experience completing assigned claims promptly and accurately. Personable and understanding with exceptional organizational skills. Analytical and innovative with first-rate problem-solving abilities. PROFESSIONAL SUMMARY

RELEVANT PROFESSIONAL EXPERIENCE

03/2021 - 12/2023, Daily Property Claims Adjuster, FKS Insurance Services, ASI Progressive Insurance, Remote

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04/2020 - 01/2023, Claims Examiner, Crawford and Company, USAA, Remote

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09/2017 - 04/2020, Catastrophe Complex Property Claims Adjuster, Global Risk Solutions, Security First Florida Insurance, Daytona Beach, FL & Remote

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04/2016 - 9/2017, Daily and Catastrophe Claims Adjuster, CNC Catastrophe & National Claims State Farm Operation Center, Johns Creek, GA

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02/2015 - 4/2016, Catastrophe Claims Adjuster, E.A. Renfroe State Farm Operation Center, Johns Creek, GA

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FKS Insurance Services - Daily Property Claims Adjuster Remote • 03/2021 - 12/2023

Crawford and Company - Claims Examiner

Remote • 04/2020 - 01/2023

PROFESSIONAL WORK HISTORY

• Resolved claims well exceeding $100K per claim

Collaborated with contractors to verify repair estimates, ensuring fair settlements for both policyholders and company.

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Managed high caseloads effectively by prioritizing tasks based on complexity and urgency of claims.

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Mentored junior adjusters, providing guidance on best practices for efficient claims handling and decision-making processes.

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Used Xactimate to compile estimates for personal property and structure damage.

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From 11/2022 to 10/2023, worked on special projects team cleaning up loose ends on particular claims

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Reviewed field adjuster estimates to verify they are written within carrier guidelines

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SKILLS

• Analytical-Minded

• Excellent People Skills

• Insurance Policy Knowledge

• Logical

Excellent Time Management

Skills

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• Claims Investigation

• Project Management

• Critical Thinking

• Conflict Resolution

• Analytical Thinking

• Empathy and Compassion

• Organizational Skills

• Claims Evaluation

• Coverage Determination

• Personal Accountability

• Problem Solving

• Interpersonal Skills

• Decision Making

• Damage Assessment

• Multitasking Abilities

• Policy Interpretation

• Estimating Repair Costs

• Claims Processing

• Customer Service

• Time Management

• Relationship Building

• Decision-Making

• Team Collaboration

• Property Damage Assessment

• Active Listening

• Team Leadership

• Damage Itemization

Brookdale Community College

Lincroft, NJ

No Degree

Middlesex County College

Edison, NJ

Associate of Applied Science:

Automotive Technology

Villanova University

Villanova, PA

Project Management

EDUCATION

Global Risk Solutions - CAT Complex & Large Loss Property Claims Adjuster

Daytona Beach, FL • 09/2017 - 04/2020

CNC Catastrophe & National Claims State Farm Operation Center - Total Loss Auto Claims Adjuster

Johns Creek, GA • 04/2016 - 09/2017

E.A. Renfroe State Farm Operation Center - Catastrophe Auto Claims Adjuster

Johns Creek, GA • 02/2015 - 04/2016

Requested estimate revisions to ensure they are acceptable by the carrier

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Collaborated with insurance adjusters to expedite claim settlements, ensuring fair resolutions for all parties involved.

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Worked closely with counsel, attended settlement conferences, and depositions for residential and commercial claims

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• Work with public adjuster and attorney offices to resolve claims

• Resolved claims well exceeding $100K per claim

Enhanced customer satisfaction with prompt communication and consistent follow-up on claim status updates.

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Collaborated with contractors to verify repair estimates, ensuring fair settlements for both policyholders and company.

•

Managed high caseloads effectively by prioritizing tasks based on complexity and urgency of claims.

•

Used Xactimate to compile estimates for personal property and structure damage.

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Enhanced customer satisfaction by efficiently managing total loss auto claims and providing prompt resolutions.

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Streamlined the claims process by effectively coordinating with repair shops and rental car companies.

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Managed a high volume caseload without sacrificing quality or timeliness in delivering resolutions to clients'' auto accident-related issues.

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Streamlined the claims process by effectively coordinating with repair shops and rental car companies.

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Expedited claim settlements by maintaining open lines of communication with all parties involved, fostering trust, and ensuring a smooth process.

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Improved departmental workflow by implementing best practices in claims handling procedures, leading to more accurate assessments and quicker resolutions.

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MANAGEMENT EXPERIENCE

SUGAR HILL AUTOMOTIVE, SUGAR HILL, GA, 02/2013 - 02/2015, ASSISTANT SHOP MANAGER

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SUGAR HILL AUTOMOTIVE, SUGAR HILL, GA, 01/2013 - 11/2014, AUTOMOTIVE TECHNICIAN

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ABG CONTRACTORS, MORRISTOWN, TN, 10/2006 - 01/2013, COMMERICAL CONSTRUCTION FOREMAN/SUPERINTENDENT

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Alabama: 300*******

Florida: W280333

Georgia: 694961

Louisiana: 689286

Mississippi: 10747236

North Carolina: 8269579

Oklahoma: 100257568

South Carolina: 789152

Texas: 1991802

CURRENT INSURANCE LICENSES HELD

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