Project Manager Customer Service

Sean Sedotal

Sulphur, LA 337-***-**** ***********@*****.*** linkedin.com/in/sean-sedotal-a08554241/

Project Manager

Accomplished leader with extensive history of successfully managing the full lifecycle of large-scale, high quality scaffolding projects. Demonstrated talent for improving operations and processes to maximize efficiency, profitability, and stakeholder value. Proven ability to implement innovative strategies that optimize cost performance and customer satisfaction levels. Adept at providing leadership and training to high-performance teams and contactors. Record of effectively coordinating procurement, monitoring and tracking ongoing projects, mitigating risk, ensuring compliance with safety and regulatory standards, and securing contracts to generate new business. Recognized by colleagues, customers, and organizational leaders as analytical, resourceful-problem solver with exceptional relationship-building, collaboration, troubleshooting, and communication skills.

Selected Areas of Expertise

Project Planning, Management, Implementation, & Coordination Project Estimating, Financing, & Scheduling Change Orders Risk Mitigation Safety Standards & Regulatory Compliance QA Troubleshooting Job Site Tracking Budgeting Procurement Management Vendor Relations COUPA HR Team Leadership & Training Conflict Resolution Data Analysis Typing Estimates Pricing of Labor Equipment & Materials Materials Management Employee Relations Customer Service & Engagement Contract Management Sales New Business Development

Professional Experience

BROCK GROUP – Sulphur, LA 2022 – 2023

Company that supports routine maintenance, turnarounds and capital projects by such services as scaffolding and work access, insulation, coatings / linings, and asbestos abatement, and additional associated services

Project Manager

Supervise full lifecycle of large-scale paint, scaffolding, and insulation projects from ideation to completion; manage project planning, financing, scheduling, change orders, and risk mitigation.

●Lead all aspects of procurement for all phases of large-scale projects:

oEstimate labor materials, freight consumables, safety equipment, rental equipment, sizable scaffolding, insulation, and paint projects.

oCompare estimates to identify and select the most ideal vendors / suppliers.

oUtilize COUPA for procuring / receiving materials and issuing purchase orders (POs).

●Rent all equipment required for job sites; update PO numbers for additional rental periods as needed and close out Pos upon job completion or when equipment is no longer necessary.

●Facilitate walk-throughs with clients to identify scaffolding, insulation and paint needs and submitted bid / estimate to the customer.

●Recruit, schedule, and provide leadership to up to 150 team members; facilitate high performance by delivering new hire orientation and job site training.

●Schedule site orientations and drug screening for employees prior to entry on the job site.

●Submit manpower reports to customers.

●Track costs and identify / quote additional costs not covered in original quote; also report cost savings to client.

●Track and report safety statistics and perform onsite safety and quality inspections.

●Meet with clients to maintain relationships and discuss additional work.

Key Accomplishments:

●Managed and successfully completed large projects for such clients as Cameron LNG ($1.3M maintenance project), and Chenier LNG ($2M scaffolding and paint project).

TURNER INDUSTRIES – Sulphur, LA 1999 – 2022

Company that specializes in industrial construction, heavy equipment, hauling, rigging and equipment rental.

Project Manager (2014 – 2022)

Supervised all aspects of large-scale projects; duties included project setups and tracking materials, job-sites, and labor to stay within estimate.

●Managed turnarounds with 160+ employees; handled contract change orders for work not included in original estimate while writing weekly progress reports of labor and rental costs, and scheduling updates of manpower and progress.

●Effectively reviewed orders, estimated costs, and managed procurement while maintaining safety and operational quality standards.

●Maintained strong working relationships with up to six subcontractors to facilitate on-time, within budget project deliverables.

●Fulfilled the same functions as indicated previously at the Brock Group, e.g. team leadership, site orientations, drug screenings, submitting manpower reports, tracking costs, identifying additional cost, reporting cost savings to client, tracking and reporting safety statistics, conducting safety and quality inspections, maintaining client relationships, facilitating walk-throughs, and estimating projects.

Key Accomplishments:

●Generated additional revenue by securing capital contracts, driving successful recruiting efforts to meet client manpower needs. and conducting personal bid walks with clients.

●Led eight supervisors drive continuous process improvements, which enhanced and streamlined operations while reducing costs.

●Consistently achieved high customer satisfaction levels by answering client inquiries and resolving escalated issues, schedule deviations, and change requests in a timely manner.

Scaffold Builder Supervisor (1999 – 2014)

Supervised up to 60 team members to ensure the effective construction, assembly, maintenance, and dismantling of various scaffolding and other temporary structures.

●Identified material and manpower needs and conducted safety meetings prior to job commencement.

●Unloaded materials arriving on job site and validated accuracy of piece counts.

●Ensured compliance with quality and safety guidelines.

●Collaborated with foreman and crews to identify scaffolds to be built.

●Monitored worked attendance and turned in daily time sheets.

●Communicated with clients on a daily basis to inform them of production status, including delays.

●Shipped out all materials upon job completion.

Key Accomplishments:

●Maintained safe work sites by inspecting scaffolding towers and equipment before use and trained new construction workers on safety and scaffolding techniques and best practices; achieved 100% compliance with safety standards.

Certification & Training

The National Center for Construction Education and Research (NCCER) Certification

Voices of Leadership Course - Turner Industries

Fundamentals of Supervision Training - Louisiana State University, Baton Rouge

Education

High School Diploma - Alfred M. Barbe High School, Lake Charles, LA

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