Customer Service A Team

Summary

I love working with new people and greeting customers with a friendly smile a fast service. I am committed and put in 100% into everything I do. I will come into work ready to help my team and help to create a positive environment. I am productive and work on bettering myself everyday. I am willing to put myself in new situations, navigate it and am not scared to ask questions. I have had multiple customers tell me that my attitude was extremely positive and welcoming.

Skills

Ability to operate a POS system

Ability to be a team player

Patience and composure

Customer service

Ability to multitask

Communication skills

Ability to adapt to new situations

Ability to work under pressure

Up-Selling

Friendly and Outgoing

Cash Handling

Experience

06/2023 - 08/2023

Barista, Dunkin Donuts, Mooresville, NC

Greeted customers and took orders for coffee drinks, food items, and other beverages.

Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.

Operated cash registers to process customer payments.

Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Monitored inventory levels of supplies and restocked when necessary.

Followed safety procedures while operating machinery such as grinders and espresso machines.

Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.

Adhered to health department regulations concerning sanitation standards.

05/2021 - 08/2021

Dockhand, Aquadventure Boatclub, Mooresville, NC

Maintained safety regulations while operating heavy equipment.

Performed regular maintenance on dock equipment and machinery.

Stowed away containers and materials safely onboard vessels.

Provided assistance to personnel working around the dock area.

Helped members get onboard their boat safely and completed a safety inspection before directing them out of the slip.

Completed deep cleanings of boats.

Education and Training

Expected in 05/2026

Health And Exercise Science

Colorado State University, Fort Collins, CO

Morgan Teifer

704*-***-**** • *******@*********.*** • Fort Collins, CO 80521

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