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Customer Service Quality Control

Location:
Midway, GA
Salary:
15
Posted:
January 23, 2024

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Resume:

JE Jennifer Echols

Midway, GA ***** 904-***-**** ad21e7@r.postjobfree.com

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PROFESSIONAL

SUMMARY

I have done some of every kind of work from digging ditches to loading/unloading trucks. I can do just about anything that you need me to do SKILLS Stock Rotation

Product Merchandising

Production Documentation

Equipment Operation

Inventory Counts

Stock Replenishment

Unloading Trucks

Equipment Monitoring

Customer Relationship

Management

Product Inspection

Hand Truck Operation

Product Restocking

Maintaining Safety

Stocking Shelves

Cleaning

Moving Merchandise

Order Picking

Heavy Lifting

Decision Making

Customer Service

Product Knowledge

Record Keeping

Merchandise Returns

Product Assembly

Attention to Detail

Physical Stamina

Conflict Resolution

Damage Control

Organizational Skills

Quality Control

Label Reading

Equipment Maintenance

Handheld Scanner Use

Loading and Unloading

Stockroom Maintenance

Barcode Scanning

Critical Thinking

Shelf Organization

Inventory Auditing

Merchandise Display

Inventory Management

Time Management

Warehouse Safety

Order Fulfillment

Pallet Arrangement

Retail Merchandising

Records Updating

Stock Management

Report Generation

Light Maintenance

Packing and Shipping

Merchandising and Display

Product Identification

Cleaning Procedures

Data Processing

Records Management

Proficiency in Technology

Product Pricing

Price Negotiation

Proficient in Type Equipment

Teamwork and Collaboration

Sales Support

Inventory Audits

Warehouse Operations

Product Organization

Shipment Receiving

Stocking and Replenishing

Vendor Management

Shipping Procedures

Loss Prevention

Continuous Improvement

Shipping and Receiving

Workplace Cleanliness

Task Prioritization

Multitasking Abilities

Performance Metrics

Deadline Adherence

Goal Setting

Problem Solving

Understanding

Inventory Counting

Recordkeeping Strengths

Quick Learner

Purchase Order Review

Safety Procedures

Safety Processes and Procedures

Inventory Monitoring

Product Labeling

WORK HISTORY OVERNIGHT STOCKER 05/2023 to 11/2023

Walmart Pooler, GA

Streamlined overnight stock processes by implementing efficient organization and product placement techniques.

Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.

Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.

Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process. Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards. Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.

Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.

Contributed to loss prevention efforts by monitoring stock levels, identifying discrepancies, and reporting concerns to management. Supported store operations by efficiently unloading delivery trucks and properly sorting merchandise according to department needs. Increased employee productivity with clear communication of expectations and priorities during overnight shifts.

Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed. Expedited store opening preparation, completing all assigned tasks before business hours commenced each morning.

Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed. Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.

Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.

Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members. Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store. CASHIER/CUSTOMER SERVICE REPRESENTATIVE 02/2023 to 04/2023 Circle K Savannah, GA

Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Streamlined checkout process for increased efficiency and reduced waiting times.

Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Prevented loss by vigilantly monitoring potential theft or fraud situations instore.

Ensured compliance with company policies and procedures while processing transactions efficiently.

Mentored new employees on cashier duties and best practices, improving overall staff performance.

Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.

Developed rapport with regular customers, offering personalized service that fostered brand loyalty.

WAREHOUSE WORKER 07/2022 to 12/2022

Target Midway, GA

Enhanced warehouse efficiency by implementing effective inventory management and organization systems.

Reduced order processing times with streamlined picking, packing, and shipping procedures.

Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.

Increased accuracy of inventory records through meticulous documentation and regular audits.

Collaborated with team members to complete complex projects on schedule and within budget constraints.

Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.

Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones. EDUCATION Bachelor Of Applied Science In Information Technology Criminal Justice Liberty University, Lynchburg, VA

Diploma 01/2023

Penn Foster High School



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