Trevor Dalton

ad21dv@r.postjobfree.com 806-***-**** Dallas, TX

WORK EXPERIENCE

Stefanini: Louis Vuitton August 2021 - Present

Deskside Technician II Coppell, TX

Troubleshoot hardware and software issues for Windows users.

Manage AS400 instance and fleet of printers.

Involved in project planning and managed IT inventory. TriQuest Technologies December 2020 - July 2021

Support Desk 2 Ft Worth, TX

Troubleshoot hardware and software issues for both Windows and Mac users.

Escalate issues as necessary to Tier 3 System Administration team. Heritage Auctions September 2016 - July 2020

Tier 1 Technician Dallas, TX

Troubleshoot hardware and software issues for both Windows and Mac users.

Manage images and scripts in KACE Systems Management.

Provide in-office and in-home technical support for C-Suite Executive. Thermo Fisher Scientific August 2011 – October 2015 Account Manager March 2014 - October 2015 Dallas, TX

Managed a territory of hospital clinical labs and reference labs with over 200 accounts and

$5 million in annual revenue.

Facilitated relationships between the vendor sales representatives and the key stakeholders in my accounts.

Identified gaps in business and developed new and existing accounts.

Trained and highly proficient in consultative sales and using sales software. Inside Sales August 2011 - March 2014 Houston, TX

Assisted multiple field sales representatives in following up on leads and generating new business focused on clinical labs in the small and rural hospital segment.

Subject matter expert in special roles which required sales specific training. Tasks included specialty sales, focusing on Thermo Scientifics Immunohistochemistry division as well as Thermo Scientifics Slides and Specialty Glass division. EDUCATION

Texas Tech University Health Sciences Center December 2010 M.S. Biomedical Sciences Lubbock, TX

GPA: 3.62

Texas Tech University December 2008

B.S. Microbiology, Minor – Chemistry Lubbock, TX

CERTIFICATIONS, SKILLS & INTERESTS

Certifications: CompTIA A+; Jamf 100

Skills: consultative sales; public speaking; JIRA; ConnectWise; Sales Logix

Interests: climbing; weightlifting; running; social sports; board games

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