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Strategic Business Account Manager

Location:
Phoenix, AZ
Posted:
January 23, 2024

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Resume:

Dan Duffy - A Business Solutions Expert

602-***-****

ad21dp@r.postjobfree.com

Professional Summary

Highly skilled sales and business professional with over 20 years of experience in B2B full cycle sales and marketing, specializing in executive level sales relationships. A dedicated professional looking to provide the best business solution outcomes to clients by leveraging best practices with advanced technologies and processes. Seeks ways to learn and improve skills, strategies, and techniques that lead to superior results. Works best in a challenging environment that requires critical thinking and planning. Deals with problems by educating self and others on possible solutions. Enjoys mentoring and coaching others to help them reach their potential. Finds ways to get results and provide solutions. Develops close relationships and partnerships with customers and co-workers by being truthful and collaborative. Possesses an inner drive to achieve. Organized and identifies opportunities to make the best use of mental and physical abilities.

Key Skills

• B2B Sales Development

• Community Relations

• Executive Level Relations

• Software & SaaS Enterprise Sales

• Medical Device Sales

• Trade Association Advocacy

• Sales Prospecting

• Time Management

• Interpersonal Communication

• Public Speaking

• Strategic Planning

• Market Education

• Product Education

• Collaboration

• Team Building

• Leadership

• Problem-Solving

• Manufacturing & Distribution

• U.S. & International Sales

• In-Person & Virtual Presentation

Experience

GlobalMed 2021- 2023

Senior Sales Executive

• Highly skilled at developing and executing strategic sales plans to achieve annual sales goals of telemedicine capital equipment and software solutions to healthcare providers operating in a broad range of healthcare environments.

• Deep knowledge of solution oriented and consultative selling practices to executive level and upper management personnel (i.e., CEO, CFO, CNO, CIO, CISO, IT, Administrators, etc.).

• Manage a very complex, long-term full-sales cycle of highly technical telemedicine/telehealth equipment, medical devices, and software solutions/platforms.

• Negotiate contracts and agreements with distributor partners.

• Sales tactics include virtual assessment meetings to complex, in-depth virtual product demonstrations, to onsite meetings and presentations to small or large groups and executives.

• CRM experience in client management, prospecting, data entry, sales tracking, sales forecasting, and report management.

• Work collaboratively with a team of hardware and software product managers, engineers, production, logistics, supply chain, and marketing to ensure company and sales goals are achieved.

• Knowledgeable with government procurement processes (RFP), both domestically and internationally.

ACCOMPLISHMENTS

• First year of a new territory realized $800,000 in sales in 2021/22 and $3,000,000+ in 2023.

• Led and facilitated collaboration to develop sales resources with product training materials, technical guides, contract templates, quote templates, regulatory documents, and marketing collateral.

• Invited to present at a regional healthcare conference on the benefits of mobile telehealth.

Richmar / Compass Health

Regional Sales Director 2018 – 2020

• Worked with distributors to support their sales teams with on-site product demos to Acute Care therapy departments, post-acute care settings, private practice clinics, high school and collegiate sports programs, and professional sports franchises.

• Collaborated with local and national distributor partners on sales, marketing, and education.

• Collaborated with distributors to improve contract pricing compliance/rebates.

• Provided key input on new product development and design.

• Educated clinicians, distributors and representatives on key products and emerging technologies.

• Led Richmar sales team in achieving overall sales goals and key milestone activities.

• Collaborated with Richmar executives on goal alignment, sales strategies, and marketing initiatives. ACCOMPLISHMENTS

• Established Western Region for the company that had a small presence with historically low sales.

• Developed relationships with key distributors strategically placed in the region for the therapy market.

ACCOMPLISHMENTS

• Achieved 102% of sales goal in 2018 ($1.2ml) and 130% of goal in 2019 ($1.5ml).

• Worked with the Richmar Marketing Manager to develop sales training tools (videos and printed collateral) on company products. Received very positive testimonials from distributors partners, reps, and end-user clinicians.

Medline 2016 – 2018

Regional Sales Specialist

• Responsible for the regional sales management and growth quotas for newly created Therapy Division.

• Worked with Medline IDN Directors, sales directors, and sales representatives to enable sales and growth of medical devices and leverage vendor contracts for improved compliance and rebates.

• Educated, collaborated, and sold through Medline's direct sales force as a product and sales specialist.

• Facilitated relationships with corporate executives for medium to large post-acute care companies and acute care hospitals.

• Served the markets of acute care, post-acute care, physician practices, private practice outpatient, home healthcare, education and research, and DME dealers.

ACCOMPLISHMENTS

• Grew regional sales by 75% ($1.5ml) in first full year.

• Successfully developed strong relationships with Medline's sales representatives and managers in order to compete with 26 other product divisions vying for rep mind-share, participate in sales meetings, and facilitate end-user meetings and product demonstrations.

• Collaborated with the Medline executive team to expand the scope of the product portfolio.

• Developed a strategic partnership with a key manufacturer, to achieve sales goals and market position.

Arizona Rock Products Association 2013 - 2016

Community Relations Manager

• Collaborated with ARPA members, local communities, advocacy groups, and elected officials on charitable programs, community outreach projects, and environmental and sustainability initiatives.

• Organized and managed ARPA committee meetings with members, state/local agencies, and legislators.

• Planned and managed training programs with members and state/local agency representatives.

• Managed ARPA’s marketing and communications platform that consisted of newsletters, website management, social media content, community messaging, creative design, and public events.

• Represented ARPA at industry seminars, conferences, and events.

• Assisted with fundraising activities for ARPA’s Political Action Committee.

• Liaised for the Association on legislative, regulatory, and technical affairs with state, county and local agencies and attended stakeholder meetings.

• Managed ARPA’s member awards and charitable contributions program.

Mobility Research 2012 – 2013

Business Development Manager

• Consulted with clinicians, directors, and executives of acute care and post-acute care organizations on an innovative mobility device called LiteGait.

• Responsible for business development with large regional and national healthcare chains and hospitals to incorporate the technology into their clinical programs.

ACCOMPLISHMENTS

• Developed a platform of creative marketing to promote the value message on a national level and assisted with customized collateral for companies who adopted this device and program.

• Expanded the pipeline of well-qualified customers from 800 to over 1,600 leads for acute care, and post- acute care clients.

Performance Health 2010 – 2012

Sales Consultant

• Assisted with a new market pilot program to sell medical equipment and supplies directly to outpatient rehabilitation clinics.

• Developed a sales and business model to make the pilot program successful in the Arizona market so the company could launch nationwide.

• Consulted private practice owners on how to create new revenue streams through new technologies and key brands that would help grow their business, improve referrals and their bottom line.

ACCOMPLISHMENTS

• Achieved sales quotas of $1ml in year one, $1.5ml in year two, and $2ml in year three.

• Developed the pilot market program to success and provided the business model to launch nationwide.

DJO / Chattanooga 2000 – 2010

Regional Sales Manager

• Responsible for the sales of more than 200 products specializing in high-end medical equipment.

• Managed a territory comprising of 13 western states, 14 distributor partners, and 35 sales reps.

• Consulted with distributor partners/owners on their overall sales objectives, best practices, marketing strategies, and promotional concepts to realize growth goals.

• Trained distributor sales representatives on product knowledge, sales tactics, and markets.

• Provided seminars and workshops to allied healthcare professionals and chiropractors on new medical technologies and how to incorporate these into best practices and improve patient outcomes.

ACCOMPLISHMENTS

• Achieved sales quotas every year and helped the company grow from $35ml to $76ml in revenue.

• Transitioned to co-sales manager and launched new, innovative technology to the therapy market and establish brand awareness. Realized $4ml in sales in 2nd year.

• Improved sales results for two distributors in Texas by advising them to grow their sales teams as well as revise their sales plans, strategies, and processes.

Education

Arizona State University W.P. Carey School of Business Bachelor of Science - Purchasing and Logistics Management / Supply Chain Management



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