Ryan Clark

Experienced Management Professional

East Norriton, PA 19401

ad21cw@r.postjobfree.com

+1-814-***-****

I have spent over 40 years managing teams of people in various settings, such as retail, warehouse, shipping and receiving, logistics and direct sales. While these jobs varied, the same was always true, manage the team and the team builds the business.

Authorized to work in the US for any employer

Work Experience

Traffic Manager

Rex Heat Treat - Lansdale, PA

April 2022 to December 2023

As Traffic Manager with Rex Heat Treat, my duties included the following:

• On average, we would ship out approximately $1,000,000.00 in billed freight to companies like; Boing, General Dynamics, Sikorsky and Nothrop-Grumann.

• Optimizing transportation routes to reduce costs and travel time.

• Evaluating and selecting transportation carriers

• Analyzing and improving safety protocols

• Resolving delivery issues

• Ensuring compliance with government guidelines

• Providing input to top management

• Overseeing a team of subordinate managers and employees Shipping Manager

MAG Industries - Tyrone, PA

October 2021 to February 2022

Please Note:

I left this job to move to the Philadelphia area to be closer to my son, daughter-in-law and grandchildren. The housing market was crazy, and we had to make a quick decision. As the Shipping Manager, my duties include:

• Negotiate the price of shipment transportation with carriers

• keeping shipping operations within budget without compromising speed or efficiency

• Processing shipment documentation and inspecting completed orders

• Creating and implementing shipping policies and procedures

• Hiring, training, and supervising shipping employees

• Act as a liaison between management, carriers and shipping customers

• Collaborating with internal departments to optimize the flow of orders from preparation to shipment as well as documenting processes and reporting to management.

• Evaluating carrier performance, resolve issues with orders and logistics while complying with shipping industry regulations and company policies.

Reports Processor

The IMA Group - Altoona, PA

March 2017 to March 2020

As Reports Processor I was responsible for compiling all the necessary information to create a report that is sent to Social Security Disability as part of the determination process for receiving Disability. My duties included:

• Working with a staff, medical doctors, nurse practitioners, psychologists, and audiologist who would evaluate the claimants and then I would combine all the information from the exam and send a report to SSD.

• Travel to other offices, in and out of Pennsylvania, to run them on a temporary basis until they were up and running of when they were short staffed.

Central Supply Director

Global, Inc / The Hearthside Rehab and Nursing Facility - State College, PA May 2012 to July 2015

I was responsible for all purchases for a 157 bed nursing home/rehabilitation center. My duties included:

• The purchase of over the counter drugs and medical supplies

• Renting equipment, track rentals and their costs

• Locating and purchasing unusual medical items that were specific to individual resident needs.

• Keeping costs down and staying within budget

Achievements

• Four time employee of the month

• Commended for consistently staying under budget

Area Manger

Daymon Interactions

January 2011 to July 2011

As Area Manager for Daymon Interactions I managed brand ambassadors in 23 area grocery stores. My duties included:

• Recruited, hired and trained brand ambassadors to hand out samples in grocery stores

• Performed all HR duties associated with employees

• Acted liaison between Daymon Interactions and the grocery store chain

• Tracked sales increases created by brand ambassadors Achievements

• Created double and triple digit increases in selected item sales

• Commended for high customer service scores

Note: This field division was shut down 7 months in and all employees, including myself, were laid off. Account Manager

Healthcare Services Group - Altoona, PA

October 2009 to January 2011

As Account Manager I was responsible for managing all of the housekeeping staff within a 125 bed assisted living facility.

My duties included:

• Recruited, hired and trained all housekeeping staff

• Performed all HR duties associated with employees

• Performed daily quality control checks

Achievements:

• Received high marks for having near perfect scores during state audits

• Maintained 100% employee retention

• Consistently received cleanliness scores of 90% and above Multi-Unit Manager

Payless ShoeSource - State College, PA

April 2003 to July 2009

As a multi-unit manager I was responsible for 3 stores with combined sales of over $1.5 million per year. My duties included:

• Recruited, hired and trained all staff

• Performed all HR duties associated with employees

• Processed shipments and displayed store

Achievements:

• One store was #1 for sales increase and the other two were in the top 10 out of 25 stores

• Because of my high customer service scores I was tasked to run a weekly conference call

• Consistently received high scores from my district managers during visits Softlines Manager

Ames Department Stores - Philipsburg, PA

March 2000 to March 2003

As the Soft lines Manager, I managed a staff of 25 people and co-managed the entire store with a staff of 50 people.

My duties included:

• Recruited, hired and trained all staff

• Performed all HR duties associated with employees

• Processed shipments and displayed store

Achievements:

• Increased sales every year but one.

• Consistently received high scores from my district and regional managers during visits Service Writer/Advisor

Condrin Oldsmobile / Cadillac / Subaru - Altoona, PA August 1994 to May 1999

As a service advisor I greeted customers, evaluated needs, suggested/sold services, dispatched work, followed-up, and finally released vehicle to customer while booking a follow-up appointment. Education

Diploma in Business Management

Bellwood Antis HS

Skills

• Microsoft Office, Excel (10+ years)

• Human Resources

• Recruiting

• Management

• Procurement

• Account Management

• Administrative Experience

• Store Management Experience

• Purchasing

• Pricing

• Employee Orientation

• Accounts Receivable

• Service writing

• Crew management

• Retail management

• Merchandising

• Employee Evaluation

• Quality Assurance

• Payroll

• Shipping & Receiving

• Logistics

• Negotiation

• Inventory Control

• Direct Sales

• Supply Chain

• Office Management

• Warehouse Supervisor Experience

• Business Management

• Freight Experience

• Profit & Loss

• Sales Management

Assessments

Customer service — Proficient

September 2021

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

September 2021

Responding to customer situations with sensitivity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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