RACHAEL CONTRERAS

ad21cp@r.postjobfree.com 512-***-**** Robstown, TX 78380

Summary

Proficient team leader experienced in managing numerous crews to accomplish demanding, deadline-oriented work. Skilled in assigning jobs, coordinating schedules, and managing resources. Top-notch planner, multitasker, and problem- solver. Well versed and adept at adapting to different requirements. Broad knowledge of construction disciplines and project management.

Skills

• Job Site Management

• Procedure Planning

• Production Optimization

• Supply Ordering

• Documentation and Recordkeeping

• ToolHound/iDocs/Docusign

• Hiring and Onboarding

• Multitasking and Prioritization

• Decision Making

• OSHA Compliance

• Safety Certified, CSST

• Jovix

Experience

Zachry/CCZJV Golden Pass LNG Project

Sabine Pass, TX

General Foreman/Materials Management

11/2022 - Current

• Managed off-site warehouse and offsite laydown yard with over 20 crew members, including trucking team and equipment/crane operators.

• Delegated work to team members and checked for completion in compliance with company guidelines and customer needs.

• Coordinated inventory, shipping and receiving, and materials storage.

• Tasked with gridding out civil rebar yard and Iron trailer staging areas.

• Maintained rebar inventory and submitted OSnD to assist with project production.

• Attended daily meetings with logistics and management to increase productivity and progress.

• Documented labor hours, crew attendance and individual performance evaluations.

• Coordinated with HR and Security teams to orchestrate employee disciplinary actions, up to terminations if needed. Mcdermott International Inc. Port Arthur,

TX

Lead General Foreman/Interim TES

Manager

01/2019 - 06/2021

• McDermott Int, CB&I – TOTAL Project

• Managed Tool Rooms and Rental Equipment Teams of over 25 crew members with open communications with employees to demonstrate high standards and mitigate issues.

• Responsible for all aspects of the hiring process, team performance evaluations, plus mentoring and coaching initiatives.

• Facilitated daily meeting with Construction Management to discuss project productivity and progress.

• Maintained a $5million Project Tool budget and $10million Rental Equipment budget, and successfully saved 18% in overall savings.

• Set Min/Max Standards for Tool Room Inventories for best project management schematics.

• Demobilized the project upon completion; accounted for all company owned assets and monitored logistics and short term storage protocols..

• Completed final walkthroughs at job sites to close out projects

• Managed sites by focusing on safety, operations and productivity.

• Delegated work to team members and checked for completion in compliance with company guidelines and customer needs. McDermott International Sabine Pass, TX

General Foreman

12/2019 - 01/2021

• Managed continuous improvement initiatives to drive gains in quality, flow and output

• Determined suitable crew requirements, scheduled employees and worked with Human Resources to meet changing production schedules

• Onboarded new employees, including training, mentoring and new hire documentation.

• Cross-trained existing employees to maximize team agility and performance

• Conducted monthly inventories of all raw materials and components

• Daily calls with Management and Logistics

CB&I/ McDermott International/LACC

Axial Project Westlake, LA

Foreman/Lead Material Coordinator

01/2018 - 01/2019

• Planned and managed manpower of 4 tool rooms with 800 transactions daily with over 3500 employees total sitewide.

• Increased productivity by improving employee morale and cross- functional communications.

• Monitored processes for continuous improvement and implemented changes to promote quicker tool assigment and inspections.

• Set Bin locations, shelving and organize material

• Coordinated with procurement to execute auditing of company owned assets and budgeting expeditures.

• Collaborated with tool vendors on owned and rental asset repairs and timeley calibrations.

• Coordinated sitewide layoffs and terminations in the exit process according to company policies and protocols.

CB&I (Chicago Bridge & Iron) Westlake,

LA

Lead Material Handler

01/2017 - 01/2018

• Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.

• Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.

• Observed inventory allocation to maintain material needs and production deadlines.

• Managed warehouse receiving, storing and shipping.

• Organized warehouse inventory according to warehouse plan.

• Logged unit quantities and entered data into inventory database.

• Palletized boxes to increase movement and shipment efficiency.

• Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.

Amazon, Inc

Warehouse Coach

01/2017 - 01/2017

• Train and mentor new employees, lead start of shift exercises, and discuss any changes or concerns

• Organize, sort material, and stage product for delivery while ensuring all products go out in a timely manner

• Receive products using frequency scanners and unload shipments from trucks using high capacity pallet jacks and carts to move large quantities of merchandise.

Turner Industry Group

Warehouse Material Handler

01/2015 - 01/2016

• Maintained the appearance of the warehouse by organizing product, controlling inventory levels, and issuing work orders

• Ensured productivity targets were met, safety protocols were in place to identify hazards, and shipments were packaged according to instructions provided

• Assisted in ensuring quality / quantity of goods received and rectifying damaged goods., Managed and collected on Major Public Accounts - portfolio totaling 2.5 million dollars

• As a mentor held weekly meetings with managers to assist in developing new call strategies and coached mentees on strengths and opportunities

• Certified to be a Dell Certified Trainer by the Site Implementation and Stabilization Team within DIS to train and facilitate key training programs to manage and enhance individual performance.

Total Health Chiropractic

Healthcare Admin Specialist

01/2011 - 01/2015

• Communicated with Physicians, Staff, and Clients to understand Client needs and exceed expectations

• Interacted with Clients monthly to follow up on provided services and address any changes to physical or financial matters

• Balanced all financial matters, including verification of accounts and payments received

• Responsible for all new hire training and onboarding, and maintaining and updating policies and procedures.

Dell

Executive Escalation/ Customer Priority

Services Rep

10/2010 - 01/2012

• Prevented returns and resolved escalated issues through an inbound queue while ensuring customer satisfaction by resolving issues and implementing solutions

• Assisted with the Executive Escalation return mailbox., Global Assignment

– El Salvador – 2006

• Integral part of the Implementation Team responsible for the launch of both Consumer Sales and Technical Support queues in San Salvador

• Facilitated the new hire experience as a Table Lead for various stations within the revolutionary launch of the Global Digital Home Onboarding Strategy

• Participated in the development of the training team by providing constructive feedback and sharing lessons learned and best practices to ensure a consistent learning experience.

Dell

Inside Sales Account Mgr. II

01/2010 - 01/2011

• Responsible for Higher Education, K-12, and State and Local Government Sales Generation

• Partnered with Account Executive and Finance Team to create new and innovative solutions for business challenges and achieve aggressive sales targets: Q2FY11: 105%, Q3FY11: 113%, Q4FY11: 128%, Q1 FY12: 100%, Q2FY12: 128%, Q3FY12: 115%

• Pulled detailed reports on customers' previous purchases for prospecting new opportunities and lead generation.

Dell

Sales & Customer Service

01/1999 - 01/2009

Dell Global India

01/2005

• Led the development, consistent refinement, and on time execution of a comprehensive training plan, curriculum, and strategy for the India transition of the ARB Returns Team

• Served as a liaison between India and US ARB Core Team

• Utilized team building skills to drive motivation that led the team to win the Team Spirit Award for Dell Shared Services in the 4th week of training

• Provided excellent customer service by efficiently resolving issues and responding to inquiries

• Listened to customers' questions and concerns to provide answers or responses.

Dell Consumer Electronics

Inside Sales Rep

• I

• Handled inbound sales calls to assist consumer customers with electronics and accessories needs

• Pioneered the Consumer Sales Chat Team by ramping new team members and collaborating with managers on strategy and policy. Education and Training

Austin Institute of Real Estate Austin, TX

01/2014

Texas A&M University Kingsville, TX

01/1995

Certifications

First Responder / Emergency Medical Team – Dell, Inc Safety Coach – Amazon, Inc HSE (Health, Safety, and Environmental) Inspector Certification - OSHA 30 Certified

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