Human Resources Talent Acquisition

Damaris Gutierrez

******@*****.*** • 813-***-****

LinkedIn Profile • Wesley Chapel, FL

HR Management Executive

Results-driven and strategic professional with substantial experience leading and optimizing administrative and human resources functions to drive organizational growth and employee engagement.

Adept at developing and implementing HR strategies aligned with business objectives using expertise in talent acquisition, performance management, employee relations, and HR policy development. Excel at fostering positive work culture to attract, retain, and develop top talent, ultimately contributing to the overall success of the company. Skilled in building and managing high-performing teams, strengthening constructive employee relations, and promoting employee engagement. Strong knowledge of employment laws and regulations, ensuring compliance and mitigating risk.

Core Competencies

Talent Acquisition/Retention

Performance Management

Workplace Health & Safety

Administrative Operations

Recruitment & Onboarding

Regulatory & Budget Compliance

Diversity, Equity & Inclusion

Employee Relations

Conflict Resolution

Career Experience

DC Accounting Services, PA 2016 – Present

Office Manager

Oversee and optimize day-to-day operations of office, ensuring smooth/efficient functioning and maintaining productive and professional work environment. Oversee payroll responsibilities for over 30 clients, ensuring improved employee satisfaction and enhanced client trust. Devise and implement highly efficient filing system for existing clients, enhancing accessibility and retrieval of crucial information. Utilize Excel to create comprehensive spreadsheets for client audits, facilitating comprehensive data analysis and evaluation. Administer both business and personal travel arrangements for company owners, optimizing travel efficiency and convenience. Provide proof of employment to employees promptly and accurately as well as process smooth onboarding procedures for all clients. Conduct background checks, utilizing e-Verify, ensuring secure/compliant hiring process.

Demonstrated proficiency in.

Drafted correspondence to IRS and Department of Revenue on behalf of clients, maintaining adherence to regulatory guidelines.

Acted as reliable liaison between clients and auditors, ensuring clear communication and efficient resolution of any queries.

Increased client retention and expanded business opportunities by actively participating in developing and nurturing relationships with key clients.

Attracted high-quality talent via efficient recruiting and hiring processes, leading to a stronger workforce and improved organizational performance.

Artisan Mill Bakery and Desserts, Wesley Chapel, FL 2014 – 2016

Manager/Human Resources

Increased customer satisfaction and ensured repeat business by processing phone orders for clientele, ensuring accurate and prompt service. Organized and prepared schedules for the entire staff, optimizing productivity and resource allocation. Managed the processing of incoming mail, efficiently sorting and distributing it within the organization.

Enhanced inventory management/reporting accuracy by leveraging expertise in creating databases and spreadsheets.

Reduced waste and improved resource management by administering supply inventory and company files.

Enhanced employee experience by spearheading creation of all files for new hire onboarding.

Plastic Surgery Institute of Washington, Bethesda, MD 2012 – 2014

Medical Secretary

Coordinated and scheduled patient appointments for all surgeons on staff, ensuring efficient utilization of resources and timely patient care. Managed patient medical records, both electronic (EMR) and paper-based, ensuring accurate and secure documentation. Provide medical record information to patients, hospital staff, law firms, insurance companies, and government agencies by promptly responding to inquiries and requests.

Ensured smooth operations of medical records by diligently adhering to established policies and procedures, and promptly reporting any necessary changes.

Minimized billing errors and improved reimbursement processes by efficiently handling insurance records and patient charts.

Enhanced financial data accuracy and streamlined billing processes by maintaining patient accounts and diligently collecting, recording, and updating personal and financial information.

Additional Experience

Secretary Mutual of America, Rockville, MD

Administrative Assistant AMS Realty Management, Great Neck, NY

Administrative Assistant Wendi Levine, DDS, Chevy Chase, MD

Education

Bachelor in Business Administration

Southeastern University, Lakeland, FL, expected 2024

Technical Proficiencies

MS Office Suite – Word, Excel, PowerPoint, Outlook Windows Mac OS

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