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Operations Supervisor Customer Service

Location:
Davie, FL
Posted:
January 23, 2024

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Resume:

ALEXIS

CANDELARIO

787-***-****, ad21b8@r.postjobfree.com

***** ******* ** ****** ***** FL 33324

PROFESSIONAL SUMMARY:

Accomplished Operations Supervisor, offering experience guiding staff and overseeing daily activities. Successfully achieves peak performance levels and stellar customer satisfaction.

Seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail oriented.

SKILLS:

Time Management

Staff Supervision

Performance Monitoring

Staff Training

Speaks fluent Spanish & English

Forklift Experience

Logistic Oversight

Work with minimum supervision

EXPERIENCE:

Customer Service and Sales

2023-2023 Autozone San Juan PR

Parts sales expert.

Assist the customer in their purchase.

Provide quality service.

Install multiple parts.

Assist in closing.

Cashier

Supply and organize the store.

Operations Supervisor.

2014-2023 Caribbean Produce Cataño, PR

Met daily business demands by coordinating team operations and logistics.

Developed safety programs, encouraging safe work environment focused on prevention of accidents and injuries.

Maintained quality standards with team quality assurance monitoring and coaching.

Increased employee performance with motivational strategies, hands-on coaching and fair discipline.

Interacted with cross-functional departments to verify quality and service provided.

Protected workers by verifying safe working practices, documenting accidents and revamping deficient procedures to eliminate recurrence.

Covered daily office workloads with optimized staffing and resource allocation.

Strengthened budget planning by contributing administrative expertise and operations knowledge.

Managed office and team operations in line with budgets and timelines.

I assist dispatch team to more efficiently load products.

Unload freight from trucks manually and with pallet jacks and other machinery.

I coordinate freight Inventory to check temperature and condition.

I receive and coordinate all the cargo that arrives at the warehouse.

Merchandiser. 2013-2014 Antunez and Son Toa Baja, PR

Kept floor stock at adequate levels with timely replenishments from storage to sales floor.

Maintained organized merchandise displays with regular cleaning and recovery.

Performed comprehensive stock checks to maximize product sales.

Verified proper shelf locations by checking style numbers, bin locations and product documentation.

Used strategic product placement and memorable visual displays to drive sales.

Produce Manager

2012-2013 Selectos Trujillo Alto, PR

Monitored inventory levels and executed purchasing functions to meet demand.

Showed employees how to handle daily tasks, leading by example and demonstrating ethical behaviors.

Promoted budget adherence by monitoring department expenditures.

Oversaw department workflow, task delegation and performance.

Prepared team schedules with focus on maintaining optimal employee coverage for business needs.

Produce Clerk

2008-2012 Supermax San Juan, PR

Adhered to health department standards to protect customers.

Reduced shrink, paying consistent attention to product dating and rotation.

Helped customers locate or choose produce items.

Washed and trimmed produce and discarded spoiled products according to company policy and inventory requirements.

Transferred pallets to cooler storage and organized inventory to promote proper stock rotation.

EDUCATION:

Associate Degree in Automotive Mechanic

Mech Tech College, San Juan, PR

2009-2010

Associate Degree of Culinary Arts

Universidad del Este, Carolina, PR

2008



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