Brian Smith

Senior Business Analyst

ad21aa@r.postjobfree.com 1-845-***-****

PROFILE

Senior Business Analyst with the innovative thinking, communications acumen and analytical experience needed to help organizations bridge the gap between business and IT and realize their objectives during all phases of the Software Development Life Cycle.

Proficient in dealing with business leaders and critical stakeholders across organizational departments in planning and executing complex and mission-critical development, integration and process improvement initiatives.

Lead analyst that has facilitated and expedited implementation of multiple million-dollar SaaS, COTS, and Custom development projects from RFI/RFP to productional deployments across industries, domains, methodologies, and countries.

SKILLS TOOLS COMPETENCIES

•Business Analysis: Agile, SDLC, RUP, Use Cases, Functional and Non-functional Requirements Elicitation, Requirements Management, Decision Modeling, Stakeholder Management, Business Cases, RFP/RFI.

•Business Process Modeling/Re-engineering: 20 years using UML and BPMN, Decision Modeling, Business Rules, Enterprise Architect, MS Visio, LucidChart, Lean, and other tools and methods to model processes and data.

•Agile: Product Owner, SAFe, Epics, Features, User Stories, Acceptance Criteria, JIRA, Confluence, TFS.

•Master Data Management – experience producing requirements, matching rules, and intervention process designs for enterprise Master Data Management (MDM) systems.

•Security – experience authoring operating/mitigation procedures, playbooks, and table-top exercises, CI/CD, SonarQube, GitHub, Splunk and Blue Triangle analysis, Kubernetes, SIEM, and Digital Vulnerability Management (DVM) systems including CodeDX and DefectDojo, as well as Secure Path to Production (P2P).

•Business Cases and RFI/RFP – strategic analysis, fit/gap documentation, vendor evaluations, and execution of business cases and associated RFI/RFPs.

•UI/UX: Storyboards, Wireframes, User-Centered Design, UX Testing and Evaluation, Just In Mind, Adonis, Zeplin, Balsamiq,

•Quality Assurance: QA/ UAT Test Plan, QA / UAT Test Scripts, Entry-Exit Criteria, Release Management, Production Testing

•ERP, Finance and CRM: Oracle EBS, Microsoft Dynamics AX, SAP, PeopleSoft, Salesforce, MS Dynamics CRM, MS Great Plains.

•Microsoft: MS Project, Outlook, Visio, Office, SharePoint, Excel, Powerpoint, TFS

•Data Visualization/Reporting Tools: Tableau, PowerBI, SSRS, Excel, Crystal Reports

•Database: Hive, Oracle 8/9i/12c, MS Access, SQL Server, DbVisualizer

•Architectures and Languages: JAVA, HADOOP, Hortonworks, AWS, MS Azure, Javascript, REST APIs, SOAP APIs, HTML, IOS, Android, AI, Machine Learning.

•Industries: Construction, Fintech, Retail, eCommerce, Information Services, Intermodal, Shipping and others.

EMPLOYMENT PROJECT HISTORY

Senior Business Analyst ` August 2022 – Current

Insurance Council of British Columbia Vancouver, BC

IT Digital Transformation Team: This team implemented an RFP to select a new CRM and Finance systems for managing the education, accreditation licensing, and accounting for insurance agents and agencies for the province of British Columbia.

•RFP Business Features and Business Architecture - met with cross-enterprise stakeholders and SMEs to elicit and author current and future-state process diagrams (BPMN), Epics and User stories in JIRA, and Operating Procedures in Jira and Confluence for the purpose of defining the RFP business requirements including CRM and Finance service features used for fit/gap analysis and vendor solution assessment.

•RFP Solution Evaluation - Met with vendors to assess solutions in the context of those requirements and created RFP quantitative and qualitative scorecards to assess their alignment with the RFP goals and requirements.

•Lead BI Analyst on enterprise BI Reporting Team defining analytics, reporting, and infograph requirements and design.

•Lead BA on operational projects to update legacy systems for support of licensing, continuing education, and other functional areas across enterprise verticals.

Senior Business Analyst July 2021 – August 2022

Lululemon Athletica Inc. Vancouver, BC

SRE Security Team: This team delivered integration of SonarQube in the GitHub CI/CD pipeline, integrated Prowler into the AWS code deployment pipeline, executed a Shape Site Scraper and Akamai Botman site scraping POC, authored and executed vulnerability management and mitigation (DAST and SAST) playbooks and related table-top exercises across the enterprise:

•Met with cross-enterprise stakeholders and SMEs to elicit and author current and future-state process diagrams (BPMN), Epics and User stories in JIRA, and Operating Procedures and Playbooks in Confluence.

•Member of the Security Team implementing enterprise SIEM, Secure P2P, Digital Vulnerability Management System (DVM), Threat Modeling, Pen testing Program, SAST, DAST and other security-focused initiatives.

Digital Store Pages (DSP) Team: Member of a team that implemented state of the art web and mobile applications that provided guests with the optimal online shopping experience. Met with members of development, quality assurance, and architectural teams to document current and future state requirements, business processes (BPMN), and architectural roadmaps for the purpose of process re-engineering and improvement.

Senior Business Analyst November 2020 – April 2021

Motorola/ISS Tech Vancouver, BC

Lone Star ERP Merger Project: This project team delivered integration of Great Plains and SAP ERP systems as part of company merger.

•Met with project stakeholders and SMEs to elicit and author current and future-state process diagrams (BPMN), change management business impacts associated with Customer Order Management, Return/Replacement Processes, Drop-Shipment processing, and master reference data management.

Senior Business Analyst January 2020 – May 2020

University of British Columbia Vancouver, BC

IT Portfolio Management Team: This team delivered business cases to the IT Investment Capital Committee on 15 projects including Arts Department CRM Solution, Go Global Safety Abroad Project, Extended Learning CRM Project, and others for the purpose of Business Case, RFI, and RFP project stages.

•Met with project stakeholders and SMEs to elicit, author and prioritize system use cases, acceptance criteria and features, requirements (functional and non-functional), current and future-state process diagrams (BPMN), authored business case deliverables including business cases, cost/benefit analysis, solutions options and recommendations, change management implications, project and production scheduling and planning.

Senior Business Analyst February 2019 – May 2019

Itemize Corporation New York, NY

Itemize Mobile Application and Website Enhancements: This project delivered mission critical, GDPR and CCPA-compliant mobile and web development project implementing mobile-based (iOS and Android) expense receipt and invoice OCR data extraction with Machine Learning and AI-based processing to create validated expense items that are associated to merchants and card transactions that are then sent to finance, accounting and ERP systems.

•Met with project stakeholders and SMEs to elicit, author and prioritize epics and user stories (functional and non-functional), managed the product backlog, drafted product roadmap, performed QA, UX, and authored business process models (BPMN).

•Created Product Backlog and scrum sprint backlogs for roadmap.

Senior Business Analyst February 2017 – February 2019

Trac Intermodal Corporation Princeton, NJ

Big Data Ingestion and Data Warehouse Project: Lead process analyst on a Big Data Hadoop based ingestion, reporting and analytics project to migrate and enhance enterprise reporting and analytic functionality to the Hortonworks Hadoop platform with an Atscale and PowerBI/SSRS/Excel based front-end for tabular reporting, visualizations, and dashboards.

•Met with upper management, project stakeholders and SMEs across company verticals to elicit and document business process models (BPMN), epics, user stories, acceptance criteria, and priorities.

•Managed and prioritized the product backlog.

•Report, data visualization, and dashboard designs, Source to Target Mappings for integration with Oracle Financials, EBS and eBX5 MDM system, and QA for data and functional testing.

Master Data Management (MDM) Project: Lead Analyst on an enterprise MDM project utilizing state of the art Orchestra Networks EBX5 platform for stewardship and governance of enterprise master data.

Met with project stakeholders and SMEs across company verticals to elicit and document business process models (BPMN), epics, user stories, acceptance criteria, and priorities. This included requirements/rules for ingestion of party (customer, suppliers, workers, jurisdictions), product and location master data, match and merge/deduplication rules, and publication user stories, and stewardship workflows.

Authored Business Case used in RFI/RFP assessment and selection processes. This includes requirement documentation and cost/benefit (net present value) analysis for new MDM Platform assessment and selection process that utilized the functional and non-functional requirements for financial assessment and gap analysis purposes.

Documented source to target mappings for master and reference data integration with Oracle EBS, Salesforce, Data Warehouse, and other operational systems,

Wrote Test Plans, test scenarios/scripts and executed testing for data ingestion, processing and publication.

Senior Business Analyst October 2012 - February 2017

The Bill and Melinda Gates Foundation Seattle, WA

Visitor Center Tour Booking and Customer Relations Management (CRM) Project: lead business analyst on a new mobile Booking Bug tour management system. Included implementation of Tableau Business Intelligence (BI) Data Mart, Analytics, and CRM system for support of the Center’s visitor relations and marketing for scheduled tours, programs, events, etc. This included integration with the events management system extensive reporting and analytics, including a social media analytics strategy.

•Met with project stakeholders and SMEs and authored the requirement specifications, epics, user stories, acceptance criteria, business process models, and data models for new mobile Booking Bug tour management system. JIRA and TFS were used for team and vendor collaboration, user story, product and sprint backlog management, and issue and defect management (Kanban JIRA)

•Authored Business Case and RFI/RFP business process, requirement documentation, and qualitative/quantitative cost/benefit information to facilitate assessment and selection of new SaaS Booking system. This information was used for cost/benefit and gap analysis purposes.

•Authored source to target mappings for integration between booking and MS Dynamics CRM system

•Report, Visualizations, and Dashboard designs using Tableau for BI.

•Authored Test Plans, test scenarios/scripts and executed testing and UAT. Training and implementation of an enterprise-wide Agile Scrum framework (SAFe)

Concur and Travel Management Integration Project – lead business analyst and product owner facilitating implementation of enterprise Concur Expense and Travel modules and integration of those modules with the Carlson Wagonlit Portrait Travel Management system.

•Met with project stakeholders and SMEs to author requirements, epics and user stories, and business process models. This included source to target mapping of Concur worker 300 and 350 files between the Foundation HR system (Workday) and Concur and Travel Management systems.

•Authored Test Plans, test scenarios/scripts and executed testing and UAT. Training and implementation of an enterprise-wide Agile Scrum framework (SAFe)

Senior Business Analyst / Product Owner June 2012 - October 2012

British Columbia Lottery Corporation (BCLC) Vancouver, BC

Big Sky eGaming Project: Senior Business Analyst on an enterprise project that implemented enhancements on mobile and web online gaming system/platform and Customer Support processes.

•Met with project stakeholders and SMEs and authored epics/user stories, business requirements document, business process models (BPMN). Technologies utilized on this project include JIRA Scrum BPMN, Salesforce and Salesforce Knowledge, CQ5 Content Management, IVR, and others.

•This included UI/UX design work on storyboard and wire-frame specifications for responsive desktop/tablet/mobile graphical interfaces.

•Authored Test Plans, test scenarios/scripts and executed QA testing and UAT.

Senior Business Analyst January 2011 - May 2012

Dun and Bradstreet Inc. Short Hills, NJ

Max CV – Global Input Handler Project: Senior Business Analyst on an enterprise project that implemented a new content collection and conversion portal that replaced an IBM Mainframe system. This included integration with the MDM System for submission and provision of customer and location master data. Technologies utilized on this project include SyncSort, Savvion BPMN, Informatica, and others. (January 2011 – Current).

•Met with project stakeholders and SMEs and authored business requirements document, use cases, wireframes, metadata specifications, business process models (BPMN - executable), and UI Designs

•Met with Master Data Management (MDM) Team to document system interface needs for supporting integration with the enterprise MDM system.

Sterling Order Automation Project: Business Analyst on a new enterprise-level COTS-based Comergent web-based order management system. This included interfaces with SalesForce, Comergent, and Webshere Commerce server, PCI-compliance, etc.

•Met with project stakeholders and authored business requirement, process diagrams (BPMN), and UI Designs.

DUNS Certification Project - Senior Business Analyst/Quality Control Analyst that authored Vision Statement and performed business requirement gathering with client, mentoring and process analysis, UI Design, and documentation as well authoring and execution of test scripts for new web-based business authentication and certification project. This included requirement management tasks using Doors as well as testing using Mercury Quality Center.

Senior Business Analyst March 2009 - January 2011

LexisNexis Inc. Dayton, OH

StateNet Merger and Acquisition Roadmap Project: - Senior Business Analyst on a project to merge Statenet and LexisNexis statutory and regulatory business operations for new collection, conversion, enrichment, classification, and publication of legal and regulatory data.

•Authored “As-Is” Survey that included functional, technological, and operational decomposition of StateNet and LexisNexis. Also authored the “To-Be” process models and migration approach and plan.

•This included authoring Roadmap documentation for the systems and data merge/migration processes.

Taxonomy and Topic Management System - Senior Business Analyst on a project that implemented a new COTS web-based business taxonomy management solution that replaced a Mainframe system. This included integration with the MDM System for submission and provision of party and location master data.

•Authored Business Case, and Ariba-based Request for Information (RFI) and Request for Proposal as well as project requirement artifacts including requirement specification, metadata specification, use case specification, vendor Ariba questionnaire, cost/benefit financial analysis, BPMN process models, and Roadmap documentation.

•Met with Master Data Management (MDM) Team to document system interface needs for supporting integration Between the Taxonomy Management and enterprise MDM system.

Senior Business Analyst January 2008 – February 2009

McNeil Pharmaceuticals Inc. Philadelphia, PA

Mercury SAP R4 Integration Project - Senior Business Analyst/Quality Control Analyst on an order management integration project and an associated reporting and analytics project that integrated EDI order data with SAP R/4 ERP system and a Microstrategy based analytics data mart. This was executed with validated Change Management policies and project planning in terms of analysis and testing task definition and resourcing estimation.

•Met with stakeholders and SMEs to gather and document business requirements, process analysis, data analysis and profiling and integration mapping and documentation.

•Authoring and execution of test scripts for the integration of SAP R4 implementation with McNeil’s legacy reporting systems in a cGMP environment.

Senior Business Analyst June 2006 – November 2007

Cryptologic Inc. Toronto, ON

Agile Gaming Platform Project: Business Analyst on a 75-person, $10-million-dollar project assigned to analyze and write the requirement and use case specifications for a Scrum Agile methodology and J2EE-based international mobile and web-enabled gaming/gambling platform and games for Cryptologic Inc.

•Provided business process modeling and re-engineering (UML, BPMN) documentation of application and integration business process activity and sequence diagrams.

•Authored user stories, usability analysis and system, business requirement specifications, SOX requirements, user interface wire-frame design and usability analysis.

•Management tasks included analysis task definition, planning, and estimation for both planning and budget purposes.

Senior Business Analyst January 2006 – January 2007

Harddollar Inc. Phoenix, AZ

Bid and Build Project - Senior Business Analyst on a multi-tenant Java-based construction infrastructure Bid and Build project that enabled enterprises to develop and manage infrastructure bids for submission to government agencies, and then manage those projects when bids were accepted. This included resource configuration, costing, and documentation.

•Met with stakeholders and SMEs to gather and document business requirements, use cases, process analysis, data analysis and profiling and integration mapping and documentation.

•Authoring and execution of test scripts for the implementation.

EDUCATION TRAINING

•Master of Business Administration - Saint Mary’s University (1988-1990) with concentrations in graduate finance including course work in Corporate Finance, Capital Markets, Options and Futures, marketing studies in Consumer Behavior, Marketing and Market Research as well as management studies in Organizational Behavior and Management Information Systems. Master’s Thesis in corporate finance involved testing the pricing predictability of the Option Market Model in the pricing of stock index futures on world derivatives markets.

•Salesforce Online Admin Training

•SAFe Enterprise Agile Training

INTERESTS VOLUNTEERING

•Building houses for Habitat for Humanity.

•Fly Fishing and Backpacking

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