Heavy Duty Emergency Dispatch
Resume:
NICOLE HAMILTON
LAUGHLIN, NV 89029
ad2195@r.postjobfree.com
Objective To enhance my educational and professional skills in a stable and dynamic workplace.
Skills & Abilities ● Critical thinking and problem solving.
● Teamwork and collaboration.
● Professionalism and strong work ethic.
● Oral and written communications skills.
● Leadership.
● Computer proficiency.
● Organizational know-how.
● People skills.
Experience TRAVEL CENTERS OF AMERICA – DATES 3/2017-CURRENTLY EMPLOYED
JOB TITLE- EMERGENCY DISPATCH NATIONAL AGENT (REMOTE WORKER)
DISPATCHING 24 HOUR ROADSIDE ASSISTANCE TO ALL COMMERCIAL TRUCKS AND TRAILERS IN THE USA.
WORKING WITH MULTIPLE CRITICAL COMPUTER PROGRAMS EQUIPPED WITH HIGH TECH GPS TRACKING CAPABILITIES.
RECEIVING COMMUNICATIONS ON INBOUND AND OUTBOUND CALLS.
INVOICING AND ARRANGING PAYMENTS AND ESTIMATES FOR NATIONAL USA VENDORS.
MANAGING AND REVIEWING MULTIPLE COMPANY TRANSPORTATION PROFILES.
MANAGING MULTIPLE NATIONAL VENDOR TECHNICAL WORK ORDER REQUEST.
DETAILING CRITICAL MECHANICAL BREAKDOWN INFORMATION AND DELIVERING TO NATIONAL MOBILE MECHANICS AND NATIONAL DEALERSHIPS.
DETAILING COMPLEX TOWING SERVICES FOR HEAVY DUTY TRANSPORTATION EQUIPMENT.
DETAILING TRANSPORTATION OF HIGHLY SECURED HEAVY DUTY EQUIPMENT FOR THE US MILITARY.
DETAILING TRANSPORTATION OF HAZARDOUS EQUIPMENT. KEY BANK INC.
RELATIONSHIP BANKER – DATES 2015-2017
FINANCIAL ADVISOR TO CUSTOMERS ON LOANS, CREDIT CARDS AND LINES OF CREDIT
MANAGE CUSTOMER BANK ACCOUNTS; OPEN, CLOSE AND OVERSEE TRANSACTIONS.
REACH OUT TO POTENTIAL CUSTOMERS TO GENERATE NEW BUSINESS EMPLOYEE PRESENTATIONS INCLUDED SMALL BUSINESS ESTABLISHMENTS
PRESENTED FINANCIAL PRODUCTS TO EXISTING AND POTENTIAL CUSTOMERS
MANAGED TELLERS AND TELLER COUNTER
CUSTOMER ORIENTED APPROACH IN HANDLING PROBLEMS
WORKED WITH MULTIPLE FINANCIAL COMPUTER SOFTWARE PROGRAMS
INCLUDING ALL MICROSOFT SOFTWARE AND OUTLOOK.
Education School Name – Location – Degree
1992 ELYRIA WEST HIGH SCHOOL
ELYRIA OHIO 44035
LORAIN COUNTY COMMUNITY COLLEGE
1005 Abbe Rd N, Elyria, OH 44035
ELYRIA OHIO 44035
References Reference Name
TIFFANY WILLIAMS – CO-WORKER TRAVEL CENTERS OF AMERICA 772-Jus256-3088
KAREN DAVIS – CO- WORKER KEY BANK INC.
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TINA FIEHKERT- CLOSE FRIEND
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