Customer Service West Palm
Resume:
Christina DiBartolo
West Palm Beach, FL *****
*****************@***********.***
I’ve been in the restaurant industry over 16 years. I’ve been in Restaurant & bar management for a majority of those years. Im from Staten Islander NY & Monmouth County NJ. I grew up the food business. My father has been in business over 46 years and owns a Italian wholesale food company in which I’ve gotten all of my food knowledge from. I’ve worked along side of him since I was 13 years old to this day helping run his company, South Florida foods. I’ve been a General manager, assistant manager, bar manager Server, bartender, hostess, beach tender, bar back, bottle girl, food runner, expo, full deli experience, management of catering ect. I’ve worked many events and private parties bartending and serving.
Customer service has always been my strong suite. Along with good customer service came leadership and dedication which has always led me into all the years of my management experience in restaurant’s & bars from NY-NJ & Florida . I am a loyal, honest, dedicated, dependable, energetic, reliable, persistent, positive, team-player, extremely fast paced, multitasking and personable worker. I’ve achieved my own loyal customer base. I’m persistent on making sure all customers are not only happy but are given an experience they will never forget and look forward to coming back for. At the end of the day that's what it’s all about!
Willing to relocate to: West Palm Beach, FL - West Palm Beach, FL - Authorized to work in the US for any employer
Work Experience
Bar Manager/Bartender/Server
Zona Blu Italian Restaurant & Bar - West Palm Beach, FL April 2022 to Present
Brand new upper scale Italian restaurant and I work part time sometimes 2- is 4 shifts a week . I handle pretty much anything and everything needed. From managing, handling voids, dealing with any and all issues that may arise between servers as well as customers. I’ve been known to thrive in my customer service skills and have always been a ream player. Experience in every area from bartending serving and of course most of all Management. I’ve catered and hosted private banquet events as well as private events from wedding to large business events my work has always led to leadership and management. I’m fair but stern and will always have the best interest of the restaurant and my Goal is to never ever let a customer leave unsatisfied. General Manager/Account Manager
South Florida Food Brokers - West Palm Beach, FL
July 2016 to Present
I’m a extremely dependable and punctual enokuess and handle pretty much anything and everything needed. From managing, handling voids, dealing with any and all issues that may arise between servers as well as customers. I’ve been known to thrive in my customer service skills and have always been a ream player. Experience in every area from bartending serving and of course most of all Management. I’ve catered and hosted private banquet events as well as private events from wedding to large business events my work has always led to leadership and management. I’m fair but stern and will always have the best interest of the restaurant and my
Goal is to never ever let a customer leave unsatisfied. New business. Handle all Accounts payable & accounts receivables. Manage two fully stocked warehouses full of dry goods, fresh produce, dairy, alcohol & paper goods. Manage all drivers responsible for making sure each driver is routed correctly and tracked throughout the day. Checked all trucks in and out. Checked in all incoming and outgoing merchandise. Handle register and money. Anything the company needs I do. As well as deliveries and sales.
Restaurant Manager
JOHNNY LONGBOATS - Singer Island, FL
February 2022 to November 2022
Closed the whole restaurant 5 nights a week. Closing manager. Counted all servers paid out all servers. Handled all deposits as well as bartender tip outs. Complete floor manager. Handled any and all customer service questions or issues in restaurant As well as with employees. Still so working at JLB as a server Head Server/Bartender
THE ISLANDER GRILL & TIKI BAR - Singer Island, FL
January 2020 to January 2021
Anything and everything. Served parties 30+ people. I’ve worked weddings & private events almost everyday bar from was hostessing, bartending, pool side serving, pool side bartending, full beach service & distribution as well as full nightly food inventory and ordering of all food, produce, dry goods, dairy, seafood & full line of food inventory and placing orders. Rccm
Assistant Manager
Doris Italian Market & Bakery - North Palm Beach, FL March 2018 to July 2020
Floor manger, worked in every and any department needed, deli management, bakery counter, seafood, meat, scheduling, in charge of all cashiers and handling their money count outs. Cashier when needed, prepared foods and assistant catering manager.
Bartender/Server/Manager
Gaetano's Restaurant - Red Bank, NJ
October 2001 to July 2016
General manager ran restaurant inside and out. Worked festivals and food shows. Handled all money and employees as well as scheduling. All billing and ordering. Hostess, bartended, waitress, manager, money close outs, open and closed the restaurant 6 days a week. Learned everything I know about the restaurant industry working at Gaetanos and was very sad when they sold and Closed.
Education
High school diploma
Colts Neck High School - Colts Neck, NJ
September 1999 to June 2003
Skills
• Bartending (3 years)
• Serving (10+ years)
• Food service (10+ years)
• Restaurant experience
• Microsoft Office (10+ years)
• Computer skills (10+ years)
• Restaurant management
• Leadership
• Sales
• Accounting
• Supervising experience
• Customer service
• Culinary experience
• Office manager experience
• Baking
• Driving
• Guest services
• Payroll
• QuickBooks
• Retail sales
• Accounts receivable
• Front desk
• Bookkeeping
• Retail management
• Management
• Stocking
• Cleaning
• Property management
• Outside sales
• Produce Experience
• Catering
• Assistant Manager Experience
• Kitchen Management Experience
• Inventory Control
• Merchandising
• Microsoft Excel
• Food Safety
• Banquet Experience
• POS
• Profit & Loss
• Food Preparation
• Purchasing
• Forecasting
• Recruiting
• SAP
• Cooking
• Budgeting
Certifications and Licenses
ServSafe
Food Handler Certification
Contact this candidate