Crystal Baxley

Augusta, GA *****

ad2182@r.postjobfree.com

+1-706-***-****

I am friendly, loyal and a prompt individual who really wants to succeed in any environment. Even though I have experience in many different fields, I love to learn new things. I am always up for a challenge whatever the situation may be. I work well with others, while also working efficiently on my own. I am seeking a position where I can excel while giving my best to my employer. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Lead Supervisor

Spar

August 2022 to Present

To lead a team of 10-15 people to make sure all plan o grams are done efficiently and in a timely manner, also have to read blueprints to see where end caps and or gondolas are being placed. Have done a lot of resets and fixtures installs.

Security Guard

Ravenwolf Strategic

2016 to Present

To provide safety in designated areas, or certain locations that needed a security guard to make sure that there was peace at all times. I also walked the perimeters to make sure that there were no break- ins to vehicles or buildings and to also make sure there wasn't any loitering or fights going on. Customer Service Specialist and Server

Logan's Roadhouse - Augusta, GA

February 2013 to June 2020

Addressed and handled customer complaints or concerns. Assisted customers in both drink and beverage selection while assuring customer satisfaction. Inspected both staff and customer areas for cleanliness and organized supplies for day to day operations.

Functional Fitness Instructor

Epic Fitness - Augusta, GA

March 2013 to March 2019

Assess clients fitness level and help set goals on customer expectations. Assist clients in choice of fitness program to obtain goals. Train and coach clients through workouts while encouraging positive outlook through goal achievement.

Service Dispatcher

Southern Mechanical Inc - Augusta, GA

April 2010 to May 2012

Dispatched all maintenance technicians to all maintenance calls, and service calls. Handled all inbound and outbound maintenance/service calls. Processed all paper work, filing, billing, and service contracts. Entered all paper work into the computer using microsoft word, and also used excel, and power point. Ordered all materials for technicians and entered all invoices into quick books. Maintenance Manager

Plunkett Heating & Air - Augusta, GA

2008 to 2010

Dispatched all maintenance technicians to all maintenance calls. Handled all inbound and outbound customer service calls. Processed all paper work, filing, billing, and service contracts threw ESC, a software we had set up on our computers. I worked with Microsoft word and excel. Entered all paper work into ESC on the computer. Ordered all materials for the maintenance department. CSR - Customer Service Representative

Aaron's - Augusta, GA

2007 to 2008

Properly handled all inbound and outbound customer service calls. Processed all customer orders up to and including filing, bookkeeping, and data entry. Called all references on customers application for application process.

Restaurant Manager

Dudley's Dawg House - Martinez, GA

2003 to 2008

As a Team Leader executed all duties managing all employee schedules and shifts. Coordinated all events assuring excellence in quality and customer service. Other responsibilities included overseeing daily sales reports and monetary cash outs for close of business. Maintained an affable coherent environment between employees and management.

Service Rep for Home Depot

Store Link Retail Group - Atlanta, GA

2005 to 2006

As a merchandiser job entailed all stocking and maintaining products while upholding the excellence of Home Depot's integrity and utmost customer service that deems the reputation of Home Depot. Also performed POS, Planograms, POP, Strip clips, for largest department in the store. I also put up new labels for new merchandise that came in, and pulled any old. Would take pictures with hand held computer after jobs were complete. Did all returns of discontinued merchandise. Did all signage for the entire hardware department in Home Depot.

T-1 Teacher

Apple Tree Academy II - Evans, GA

2002 to 2004

As a T-1 Teacher I put a daily schedule together for us to follow like lessons being taught, and arts and crafts to do. I changed diapers, cleaned my room to health code standards, sanitized all toys and mats that the kids would take naps on. Feed them breakfast, lunch, and snack. Also would do morning bus runs and would sit with the after school kids in the afternoon. Cross Merchandiser

Kmart - Augusta, GA

1998 to 1999

Handled all POS Operations. Maintained the structure and guidelines of Kmart policies and procedures. Executed all merchandise layouts in accordance to the sales plans of Kmart. Cleaned and straightened all products on shelves to stores guidelines.

Education

GED

GRU

Skills

• Merchandising

• POS

• Restaurant Management

• QuickBooks

• Security

• Bookkeeping

• Microsoft Outlook

• Surveillance

• Accounts Payable

• Typing

• Accounts Receivable

• Planograms

• Accounting

• Organizational Skills

• Microsoft Word

• Customer Service

• Marketing

• Microsoft Powerpoint

• Microsoft Excel

• Store Management Experience

• Payroll

Assessments

Security guard skills — Proficient

November 2020

Assessing risks, enforcing security standards, and handling complaints Full results: Proficient

Verbal communication — Proficient

January 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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