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Customer Service Product Sales

Location:
Nigeria
Salary:
200,000
Posted:
January 24, 2024

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Resume:

OWOLABI B.Sc. ROTIMI

HR MANAGEMENT SALES & MARKETING CUSTOMER SERVICE MANAGEMENT

Ikorodu, Lagos State.

+234 802-***-****

ad2178@r.postjobfree.com

CAREER SUMMARY

A Fleet manager with 10+ years of knowledge and experience in hiring and recruiting talented staff that improved work performance by 15%. Demonstrated proficiency in expanding market share through strategic sales initiatives for revenue generation. Proven record of resolving customer challenges with suitable solutions.

Skilled in working with employees and customer behaviors. Excelled at using creativity skills to develop target audiences for sales and marketing campaign ads. PROFESSIONAL EXPERIENCE

Fleet Executive Mar 2023 – Date.

Aquila Leasing Services.

• Assist in employing competent drivers and ensure strict schedule compliance.

• Maintain vehicle serving records and inspections, resulting in swift performance.

• Develop strategies for greater fuel efficiency & ways to cut costs and maximize profit

• Utilizing GPS systems to monitor and track the movement of drivers in case of theft.

• Provide reports on budgeting, purchases, schedules, maintenance, & fleet progress. Managing Director May 2018 – Dec 2022.

Rt Cares Nigeria Enterprise.

• Directed the activities of the company while ensuring bottom-line profitability.

• Executed business strategies that attained a 58% increase in generated revenue.

• Oversaw the company’s financial performance, investments, & business ventures.

• Analyzed market challenges & provided solutions to ensure company productivity.

• Facilitated business by planning cost-effective operations and market development. Assistant Manager Mar 2013 – Apr 2018.

Funteg International Limited.

• Trained and supervised 20+ employees with the set goals and objectives.

• Conducted in-depth analysis of employee benefits, wages, and expenses incurred.

• Monitored Store inventory and evaluated employee behaviours and performance.

• Analyzed business positions & determine solutions for future development growth.

• Assisted managers in implementing strategies that attracted 70+ customers/clients. Sales Supervisor Jan 2011 – Feb 2013.

Bluesky Energy.

• Maximized sales profits by providing the highest level of customer satisfaction.

• Increased customer base by 25% via prompt delivery and competitive price.

• Handled customer/client escalations and ensured smooth customer processing.

• Delivered products and services to customers while analyzing expenses incurred.

• Managed 10+ sales teams that met and exceeded sales targets from 15% to 25%. OTHER EXPERIENCE

• Bulk Teller – GTBank Plc. Oct 2009 – Oct 2010.

CORE COMPETENCIES

Fleet Management

Transportation

Supply Chain Management

Procurement

Employee Relations

HR Policies

Talent Management

Performance Management

Marketing, Sales Process

Personnel Management

Customer Satisfaction

Consumer Insight

Negotiation, Contact Center

Sales Strategy, Retention

Business Development

Customer Support

Business Relationships

EDUCATION

Bachelor of Science (B.Sc.).

Human Resource

Lagos State University

Ojo, Lagos State.

2009.

SOFT SKILLS

• Time Management

• Empathy & Collaboration

• Creativity& Decision-thinking

• Leadership & Multi-tasking

• Communication

• Adaptability

• Problem-Solving



Contact this candidate