D E E P I K A M. S O M I R E D D Y

Mobile 510-***-**** Email: ad214v@r.postjobfree.com Location: Newark, Ca.

Self Starter

Project and process driven

Creative approach

Team player; team leader

Collaborative

Passionate work ethic

“Can do” positive attitude

Exuberant energy

Focused

Reliable

Growth mindset

Solutions oriented

Inspired by purpose

Lifelong learner

SOFT SKILLS

•Natural team leader with the ability to work well within diverse teams.

•Standardize processes

•Weekly reporting for team meetings with: CEO, Senior VP + C-level Executives, and extended regional teams

•Project Management

•Working cross functionally with multiple teams both locally and globally.

•Supporting multiple C- level executives +senior level managers in a fast-pace environment.

•Clear communication skills, ability to read customer ques, great attention to detail.

HARD SKILLS

•Box content management system for sharing content with cross functional teams

•Quip software utilization for team collaboration

•Using Keynote for small scale meetings regarding larger scale projects within the facility

•Scheduling and hosting meetings via Apple Calendar, Teams, WebEx, and the Zoom App

•Use of Pages and Freeform as a creative means to present project initiatives

•Use of FileMaker for inventory management

•Microsoft Office O365, Google Suite, Adobe Illustrator

-Excel Microsoft O365 includes day to day use of Excel- performing shortcuts and formula functions, utilizing pivot tables, building charts and graphs, capturing key data, sorting and filtering data,

•Marketing Platforms: Crunchbase, Rocket Reach, LinkedIn, ZoomInfo, Owler, PitchBook

•Experience with CRM systems

•Experience with Lawson, JIT, and PeopleSoft ERP Systems

•Office Management, Phone etiquette, printer, fax, emails etc.

EXPERIENCE

Apple, Inc. Contractor Pinnacle Group, Sunnyvale CA

3D Visual Merchandising Production – Operations and Inventory November 2022 – September 2023

Guide and oversee operational excellence regarding smooth workflow for various teams within 3DVM in support of Retail, Events, and Channel partners globally.

Hosting and scheduling weekly meetings to discuss progress regarding multiple projects with a keen focus on scaling efficiency and projecting and forecasting appropriate timeline needed to reach set standards. Reports are reviewed by upper management including direct supervisor.

Presentation creation highlighting key project management techniques to manifest the project lifecycle. Such as; scheduling techniques, specifying roles and responsibilities, creating charts similar to gannt charts for visualization purposes, SWOT analysis reports for current and upcoming projects ; specifying tools to be utilized, establishing proper channels of communication to relay key information within project teams,

Utilizing Box and Quip to capture insights and share streamlined content.

Improve processes for operational excellence in inventory allocation.

Weekly reports with Departmental manager to discuss updates and new initiatives / project close outs ; key findings, escalations, etc.

Serving as a centralized point of contact for the team’s inventory of products and VM elements

Partner closely with vendors and other branches of marketing and communications – H&S, Facilities, Shipping and Receiving, etc.

Project management, vendor management, and partner management.

Managing inventory of products and VM elements, e.g. fixtures, signage, security devices, placemats etc. as well as resetting development studios with new product and the provisioning and installation of project specific merchandising set ups.

Database efficiency which include optimizing inventory allocation process, product ordering, updating demo devices and remote review devices.

Utilizing Excel to map out inventory allocation, utilization/usage, and monitoring expired products . Using v-lookup to easily locate focus products for quick finds within the storage room

Working with Facilities department to properly dispose recyclables.

Organizing product information via Excel for timely pickups and reporting of product clearance

Learning FileMaker for continual updates regarding current products stored in multiple product rooms.

Use of Pages and Freeform for creative deliverables including project plans, inventory placement Planograms, Space management .

Keywords: Leading projects/ project management; standardizing processes; Database efficiency, Operational support for various teams

SW Safety, Union City CA

Customer Service Representative / Inside Sales – Account Specialist May 2022 – November 2022

Manage a full sales-cycle from initial interest through sales activation, which includes creating and maintaining a database of current and potential customers.

Engage with prospective customers and businesses by phone calls, emails and live chats to inspire and educate on the benefits, demonstrate the advantages of SW Products, and personalize the experience to each customer and lead

Supervising Zendesk/ offering real time support, must make continual effort to respond to customers as quickly as possible

Weekly reporting with the CEO regarding KPI’S ( key performance indicators) including team initiatives, new leads, assigned tasks, reaching targeted weekly and quarterly goals, areas of improvement, team building initiatives, success of newly initiated strategies, etc.

Weekly meetings with international teams discussing client updates as well as any cross functional team training efforts whiched gained significant progress that week.

Use of Salesforce -Document customer calls, samples information, claims/issues, valuable intelligence, and resolutions

Use of NetSuite - Entering new sales orders, managing existing customer accounts.

Build new relationships and strengthen existing relationships to create lifelong business partners

Inbound calls to answer customer inquiries regarding open PO’s

Outbound calls and emails to understand potential and current customers’ needs and identify sales opportunity

Qualifying and Disqualifying leads - (B.A.N.T. Method - Salesforce)

Processing and fulfilling samples to qualified leads

Creating shipping orders via USPS, FedEx etc.

Work cross functionally to provide necessary customer information and assistance to Regional Sales Managers.

Logistics: Freight Planning- Sourcing and Procurement + experience creating BOL

Packaging products in bulk and shipping out individual sample orders.

Provide feedback and recommendations to Customer Service Manager to improve processes and customer service efficiencies.

Communicate and coordinate customer order requirements effectively with distribution center and 3PL partners.

Flexibility to adjust and adapt to meet customer needs as well as internal requirements.

Keywords: Freight planning and sourcing, lead generation, sales management, sales processes, Business-to-Business (B2B), analytical skills

IDA Ireland, Mountain View CA

Marketing Executive Assistant/ Office Manager

February 2019- May 2022

West Coast POC for office coordination and administrative support for the SVP and 8-12 executives.

Strong skillset in managing escalations in a timely fashion in areas of networking events, business meetings, and team events for the North America territory.

Proactive weekly reporting/meetings with the SVP regarding updates on current projects and upcoming events

Providing support to the Westcoast region as they bring series C funding companies into Ireland to establish a European HQ base

Liaoning with personnel of diplomatic officials who attend business development meetings with our executives in the Westcoast

Act as an internal liaison between SVP + 12 executives and external stakeholders of client companies

Arranging car and hotel accommodations for diplomatic officials and other high level executives

Project planning regarding RTO from the pandemic through working with multiple third party services to get our office up and running for 2 separate offices in the Westcoast (Bay Area and Irvine)

Maintaining communication with cross functional teams globally for the purpose of reporting financial accounts and maintenance of contracts in relation to office management.

Working cross functionally within North America’s regional teams to support upcoming events or international travel.

Contract management regarding smaller scale office management projects such as sourcing new services or maintaining current service contractual agreements. E.g. in office hardware management, communication services for both international and local mobile and landline phones ; audio/visual management to accommodate international and local meetings

Support in the creation of SWOT analysis reports regarding business development proposals - keen eye for detail, and extreme scrutiny was a requirement in order to deliver proposals for global business expansion

Client event planning for 12- 50 executives, team building initiatives/meetings

Ex: St. Paddy’s Day Event 2022- 40 client attendance (senior executives) from existing and target companies based in SF and Silicon Valley; Midyear review conference in SF 2019 for 50 internal executives in the North America territory

Operation and Logistics management – scheduling meetings, itineraries / event planning / marketing trips, ministerial visits etc.

Sourcing and procuring candidates that can fulfil promotional marketing swag in bulk

Negotiating business rates with multiple hotels for year round business travel

Purchasing office management services, contract management, vendor management

Event planning

Liaising with executives on various projects and tasks, plan and orchestrate work to ensure all priorities are successfully met.

Maintaining office structure as an office manager; managing incoming phone calls and emails, invoices, event logistics, office diary, calendar, itinerary preparation for marketing trips.

Organization of meetings, preparation of presentations and other reports as appropriate.

Assisting in the creation of marketing material related to high level clientele.

Office management: Cost reduction, negotiation, contract management, small scale project planning.

Undertaking relevant and appropriate market research as required and inputting key findings into the CRM.

Delivering key tasks by ensuring dignity, respect, equality, and work life balance in the workplace.

Weekly reporting regarding Pandemic updates in association to RTO.

Support manifestation of quarterly meeting reports utilized by the CEO, Executive director, Territory Director:

-Compiling reports and Updating dashboards for the executives in relation to their previously forecasted initiatives to monitor success rate of potential business development opportunities contributed by the West coast - North America location.

-Monthly reports received by the territory director regarding key events that took place for business development opportunities. E.g. Sponsorship events the executives attended, St. Paddy’s day events, client networking events. Etc.

Keywords: New Business Development, Business Planning, Finance

Stanford Hospital, Palo Alto CA

Inventory Control Coordinator – Demand Planning

February 2018 - September 2018

Emphasis on medical supplies, equipment, and materials.

PAR builds and conversions across all four inpatient hospitals on campus.

Utilizing excel for scrutiny regarding par builds, forecasting, sorting and filtering most used items and optimizing supply rooms to serve the nurses effectively.

Lead projects for builds of new departments, or conversions of departments to Kanban.

Delivered within project timelines, upkept project tracker and maintained organized notes.

In-depth knowledge of Build activity: Reviewing space of unit, determining hardware requirements, and facility needs.

Utilization of Lawson and Peoplesoft ERPs and generating reports.

Assist in creating needed detail for Build or Optimization related work such as recommended PAR levels based on a unit’s 3month order history.

Label printing, Product bin Sizing, Cart Construction, Mock Review Process.

Materials Management Coordinator

July 2017 - February 2018

Involved in the dispatching, answering customer inquiries and filling requisitions.

Conducted daily inventory of bulk stores, processed stores and sterile manufactured supplies.

Delivered supplies and set up equipment in various units.

Followed hospital infection prevention policies and procedures and safety guidelines.

Inventoried and replenished user units in the Par Value System; maintained accurate and legible records of transfer of accountability.

Inventory Management Coordinator (Contractor Owens & Minor)

March 2014 - December 2014

Assisted nurses with materials in IC units on daily basis including stressful situations that required urgent materials to be unpacked and inspected for damage/shortage.

Interacted with data control system to identify classification of items (stock/non-stock).

Accurately processed items according to standard operating procedures.

Performed par level counts as assigned and inputs levels to produce pick letters.

Use of pivot tables to keep track of orders.

Picks and stages items for shipment to vendors.

In Progress:

Executive Masters Business Administration in Strategic Leadership Valar Institute Quantic School of Business and Technology October 2024

Project Manager (CAPM) certification via Pmi.org

APICS ASCM Supply Chain Procurement certificate

CERTIFICATES OBTAINED

Baccalaureate Degree - Business Operations and Supply Chain Management

Associate Degree - Human and Behavioral Science

Lean Six Sigma - White Belt

MyGreenLab Certificate - Recognized by the United Nations Race to Zero Campaign as a key measure of progress toward a zero-carbon future, My Green Lab Certification is considered the gold standard for laboratory sustainability best practices around the world

Sustainability Pass -A short self-study program designed to educate colleagues on sustainability, climate ready, energy, travel, waste, water, and biodiversity.

IDA Mentoring Program – I was selected amongst a group of colleagues interested in the benefits and development opportunities that mentoring provides. The program spans for 8 months where I’m able to connect with a level D manager to receive tools, training and best practices which foster my growth as part of the IDA and a woman in the business world.

Project Management Training Program- IDA Ireland: An online program offered to IDA Ireland colleagues which consists of a 7-session live webinar that emphasizes the key stages of a project life cycle.

Other courses: Inclusion and diversity, unconscious bias workshop, writing skills.

EDUCATION

EMBA in Strategic Leadership Valar Institute Quantic School of Business and Technology Graduation: October 2024

B.S. Business Mgmt/Operations and Supply Chain California State University East Bay June 2017

A.S. Human and Behavioral Sciences Chabot College August 2013

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