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Customer Service Office Assistant

Location:
Dubai, United Arab Emirates
Posted:
January 24, 2024

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Resume:

SAHAYA SAHITHA

ALBERT

CONTACT

Dubai, UAE *****

Mobile: +971*********

ad2112@r.postjobfree.com

EDUCATION

**/**** - **/****

Bachelor of Science: Computer

Science

St.Claret College, Karnataka,India

LANGUAGES

English

Fluent

Tamil

Native

Hindi

Beginner

CERTIFICATIONS

Certification Course in Cloud Native

Technology

PERSONAL DETAILS

Date of Birth / Age: 1986

Nationality: Indian

Marital Status: Single

Visa Status: Visit Visa

PROFESSIONAL SUMMARY

Dedicated Administrative Assistant cum Receptionist offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

WORK HISTORY

January 2022 - November 2023

Receptionist cum Accountant Assistant, Nizu Beauty Solutions(Retail), Trivandrum, India

April 2021 - December 2021

Office assistant, RR Recruitement Services LLC, Kuwait, Kuwait

Answered and helped resolve enquiries from clients, vendors and general public.

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Wrote professional letters, memos and emails for internal and external business communication.

Performed accurate cash counts at store opening and closing. Educated customers on promotions, offers and special events to enhance product sales.

Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout. Updated inventory management systems to improve product availability data.

Accurately documented all cash, credit, fixed assets, accrued expenses and line of credit transactions.

Created quarterly and yearly balance sheets to track financial trends and performance.

Answered telephone calls, compiling detailed notes and promptly forwarding as required.

Created weekly and monthly reports and presentations, enabling improved operational analysis.

Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.

Managed day-to-day admin, including file organisation, spreadsheet development and report writing.

Updated department organisational charts for HR planning. September 2018 - March 2021

Office Assistant, Cathwel International Adoption Center, Taipei, Taiwan

June 2016 - August 2018

Office assistant, St.Montfort Community School,

Yercaud,Tamil Nadu, Dubai

Responded promptly to telephone enquiries from clients, vendors and customers.

Processed invoices and payments using accounting software. Greet visitors, answer inquiries, and manage phone calls. Direct communication to the appropriate Adoptive members. Maintain and update student records and attendance. Input data into databases and generate necessary reports. Handle financial transactions and maintain financial records. Created weekly and monthly reports and presentations, enabling improved operational analysis.

Complete other administrative tasks and support agency programs as directed

Managed day-to-day admin, including file organization, spreadsheet development and report writing.

Greeted guests and parents with warmth and professionalism. Used Microsoft Word and other software tools to create documents and clear communications.

Coordinated and oversaw planning and execution of school trips. Took and distributed detailed admin meeting minutes. Managed and maintained comprehensive school and staff diaries. Ordered stationary, first-aid, and sundries for well-maintained office supplies.

Kept filing, administration and recordkeeping up to date. Drafted documents and reports for management review. SKILLS

Customer service

File and data retrieval systems

Office management

Data entry

Accurate minute-taking

Payroll

Detail-orientated

Microsoft Office(AdvancedWord,

Outlook, Excel,PPT)

Record-keeping and

bookkeeping

Keen problem solver

Payment processing

Time management

GST filing



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