FY

FABIEN YONGUE

ad20y0@r.postjobfree.com 780-***-**** Edmonton, AB T5H 3K7

Bilingual bank officer, fluent in both French and English with extensive experience in providing exceptional customer service, managing financial transactions, and ensuring regulatory compliance. Skilled in conducting financial analysis, assessing creditworthiness, and recommending appropriate banking products. My strong communication skills and ability to work effectively in a team make me a valuable asset to any banking institution. Mortgage Banking and Analysis

Best Practices

Community Relations

Strategic Planning

Risk Management

Loan Approvals

Loss Prevention

Research and Due Diligence

Risk Mitigation

Toronto Dominion Bank Edmonton, AB

Bank Officer

02/2023 - Current

Researched and analyzed new funding opportunities to identify potential sources of funding.

Developed and maintained relationships with external partners, stakeholders, donors, and funders.

Created donor proposals to secure funds for various projects. Provided support for loan applications and processed mortgage paperwork.

Conducted financial analysis of clients' accounts and portfolios. Performed risk assessments on prospective investments. Maintained records of customer transactions.

Analyzed credit reports and evaluated loan applications. Prepared documents for regulatory compliance audits. CEBA loan documentation review and funding

Amity Bank SA Douala, Cameroon,

Littoral

Bank Manager

07/2021 - 10/2022

Developed and implemented strategies to increase customer satisfaction ratings.

Conducted quarterly performance reviews for branch employees. Created and maintained a positive work environment within the branch. Monitored loan portfolio performance, risk management activities, and compliance with regulatory requirements.

Prepared monthly reports on branch operations and submitted to corporate office.

Performed daily audits of cash drawers, deposits, withdrawals, transfers. Resolved customer inquiries quickly and efficiently while maintaining excellent service standards.

Coordinated with other branches to ensure smooth operation across all locations.

Summary

Skills

Experience

Ensured compliance with banking laws and regulations through periodic review of internal policies.

Conducted regular meetings with staff members to discuss progress towards goals.

Examined markets to inform customers on profitable purchases and financial opportunities.

National Social Insurance Funds

Yaounde, Cameroon, Center

Insurance Agent

01/2020 - 09/2021

Developed and implemented comprehensive insurance plans for clients according to their individual needs.

Assessed customer risk levels and recommended appropriate coverage options.

Conducted research to identify competitive rates and benefits offered by other providers.

Educated customers on the importance of maintaining adequate insurance coverage.

Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.

Developed relationships with new clients through cold calling and referrals from existing customers.

Analyzed claims data to determine potential areas of improvement for policyholders' protection.

Scheduled meetings with prospective clients to discuss available products and services.

Processed payments received from clients promptly according to established procedures.

Ecobank Cameroon Yaounde, Cameroon

Bank Officer

09/2016 - 05/2018

Responded to customer inquiries and resolved account issues. Provided support for loan applications and processed mortgage paperwork.

Developed marketing strategies for new financial products. Maintained records of customer transactions.

Analyzed credit reports and evaluated loan applications. Researched banking regulations to ensure adherence to laws. Collaborated with other departments in order to resolve customer disputes.

Assessed customers' financial needs and recommended appropriate solutions.

University of Dschang Cameroon Cameroon

MBA in Financial Management

09/2014

Heritage College Calgary, AB

Some College (No Degree) in Accounting And Payroll Education and Training

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