Lester Harvey

Memphis, TN *****

ad20xw@r.postjobfree.com

+1-901-***-****

I am seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth. Work Experience

Catalog Specialist

DoorDash - Remote

March 2022 to June 2022

This was a work from home contract job that was centered around correcting errors in the catalog. We were given spreadsheets with about 400 plus products and made sure that the product name and image were sufficient and matched. They opted to split us into different departments to make the job more efficient. I was then finding images for products to be used on the app. After doing that I was changed to pass/failing a list of items completed by another team. Implementation Specialist

Learning A-Z - Phoenix, AZ

June 2021 to November 2021

Temp job through Aerotek - I would email and call customers to see if they needed assistance using our product that they purchased. I created Excel Documents to help gather information more efficiently which helped our overall percentage level rise from the previous year with double work load. I originally was hired as Tier 2 Customer Service Representative and was quickly offered a new position. Advanced Technical Support

AT&T - Memphis, TN

March 2019 to April 2021

I assisted customers with technical issues they experience with their mobile phone and mobile phone service. During calls I always make sure to greet the customer with an “I Can Help You With That” attitude followed by probing questions to uncover their need and provide a solution amidst de-escalating any situation. Before ending the call I would always inform the customer of self service options to better serve on the go needs.

Customer Service Representative

Conduit Global/ Tennessee Carriers - Memphis, TN

February 2018 to February 2019

I work with the insurance company for Medicare and Medicade to answer calls and book transportation for members with United Healthcare and Amerigroup to doctors appointments, surgeries, and pharmacies. Waiter

American Queen Steamboat

January 2016 to May 2017

I waited tables in very busy and upscale environment. I adhered to all standards given by the company. Complete guest satisfaction is part of our motto and we are to do whatever it takes to satisfy the guest. Server

The Cheesecake Factory

August 2015 to October 2015

I waited tables in very busy establishment. I forged well built relationships with guests, staff, and team organizers. I'm dedicated to achieving guest satisfaction as well as meeting or surpassing company expectations.

Server/ Bartender/ Room Service

Lynchburg Legends/Doubletree Hotel

February 2014 to June 2015

I waited tables and bar-tended in an upscale environment. Anytime I was a server I would do room service at the same time by taking food orders to hotel rooms. This job was conducted by Hilton and Cooper Company standards.

Server/ Bartender/ Trainer

Logan's Roadhouse

January 2011 to January 2014

I made sure that all of my guests were well taken care of. I processed customer payments according to established policies and procedures. I also handled minor customer complaints. I would train new employees through on-the-job training. Insured customer satisfaction in a fast paced environment and it involved extensive teamwork and interaction with employees and the general public. Education

Diploma in Graphic Design

TN Technology Center

2009 to 2010

Diploma

Wooddale High School

2001 to 2004

Skills

• Graphic Design

• Adobe InDesign

• Adobe Illustrator

• Adobe Photoshop

• Technical Support

• Adobe Creative Suite

Contact this candidate