SKILLS

Communication

Organization

Relationship Building

Process Improvement

Problem Solving

Time Management

Accuracy

Troubleshooting

Training

Leadership

Business Development

EMPLOYMENT HISTORY

MAY, 2021 - APR, 2022

Account Executive, Craftsmen Contractors LLC, Nashville, TN Developed and maintained relationships with new and existing clients to increase sales and expand market presence in the construction staffing industry. Identified potential partnership opportunities with general contractors and developed strategies to establish collaborative relationships. Evaluated potential clients' needs and provided customized solutions to meet their staffing requirements in the construction industry, ensuring client satisfaction and repeat business.

Developed and implemented strategies to attract and retain top talent in the construction staffing industry, ensuring a high-quality workforce for Craftsmen Contractors LLC.

Ensured efficient coordination and delivery of staffing services to clients in the construction industry, optimizing client satisfaction and project success. NOV, 2018 - FEB, 2020

Recruiting Specialist, Western Express, Inc., Nashville, TN Managed full cycle recruiting for Western Express, Inc. in the trucking market. Utilized applicant tracking system (ATS) to efficiently manage and track candidate applications.

Conducted pre-employment screenings, including background checks and drug tests, to ensure compliance with DOT and FMCSA regulations. Collaborated with operations team to ensure smooth onboarding process for newly hired CDL-A truck drivers.

Managed a database of qualified CDL-A truck drivers to facilitate efficient and targeted recruitment efforts.

Provided ongoing support and assistance to CDL-A truck drivers, acting as a point of contact for any questions or concerns.

JAN, 2018 - NOV, 2018

Office Manager, Total Trans4mation HVAC, Smyrna, TN Identified opportunities for process improvement and implemented efficient systems to streamline office operations

Ensured compliance with all applicable labor laws and regulations Analyzed office operations and identified areas of improvement to increase efficiency and productivity

Developed and implemented a comprehensive office management system to ensure smooth functioning of daily operations and enhance efficiency Developed and implemented a system for tracking office expenses and creating budgets to ensure cost efficiency

714 Flintlock Ct, Nashville, TN

ad20ws@r.postjobfree.com

423-***-****

HEIDI STONE

ACCOUNT EXECUTIVE

PROFESSIONAL SUMMARY

Experienced Account Executive with a passion for Management, Recruiting, and Customer Service. Highly organized and personable professional; skilled at building long-term, positive, and enjoyable relationships with clients, co-workers, and external partners through open communication and consistency. Committed, proactive, and driven. EMPLOYMENT HISTORY

AUG, 2010 - MAR, 2017

Insurance Specialist & Billing Coordinator, Active Life Chiropractic & Rehabilitation, Mount Juliet, TN

Ensure accurate and timely submission of insurance claims to maximize reimbursement for services provided by the clinic

Collaborate with the clinic's medical professionals to ensure accurate and complete documentation for insurance claims

Conduct regular audits of medical claims to identify any errors or discrepancies and work with insurance companies to resolve them

Stay updated on changes in insurance regulations and policies to ensure compliance with billing and reimbursement requirements

Maintain a high level of accuracy and attention to detail when submitting insurance claims to minimize claim denials and ensure maximum reimbursement for services provided by the clinic.

Train new clinic staff on insurance billing and reimbursement procedures to ensure accurate and efficient claim submission

FEB, 2001 - DEC, 2006

Medical Practice Manager, Turpin Chiropractic, Cleveland, TN Manage and optimize the practice's revenue cycle, including accurate coding, billing, and collections, to ensure maximum reimbursement for services provided. Implement and manage electronic health record (EHR) system to improve efficiency and accuracy of patient documentation.

Practice and administer proper use of ultrasound, electrical muscle stimulation therapy, and mechanical traction to ensure accurate and effective patient treatment. Oversee the implementation and maintenance of HIPAA compliance in the medical practice

Develop and implement strategies to ensure timely payment of outstanding patient balances and minimize collection efforts.

EDUCATION

High school diploma, Gateway Christian Schools, Memphis, TN

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