NASHIYA WESTBROWN

**** ******* ******* ***** ***. 2D, ST. LOUIS, MO, 63114

Experience

A.o.s Staffing slps Library Aide ( Feb 2023-present )

Reading fundamental books

Teaching core concepts

Mentorship

Monitoring elementary school students

FULFILLMENT CENTER ASSOCIATE I

Amazon- (August 30,2021-2022)

• Responsible for sort operational tasks (package scanning, pallet closing, pallet building, staging, etc.)

• Trained new hires

• COVID Auditor in the building

Century security

Patrol officer-(May-July 2022)

• patrol assigned areas to maintain order, prevent illegal activity, enforce laws, and protect the community and citizens

FULFILLMENT CENTER ASSOCIATE I

Shipping Clerk-Interim

• Obtain and process product orders

• Receive, register and distributing packages and letters within the company

• maintain the company stockroom through organizing, cleaning, and cataloging items

• Schedule large shipments and plan logistics to ensure that there is sufficient storage space for incoming

•

CASHIER

Boston Market-Jan 2020-March2020

• Provides a positive customer experience with fair, friendly, and courteous service.

• Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases.

• Resolves customer issues and answers questions.

• Bags purchases if needed.

• Processes return transactions.

CREW MEMBER

Chipotle-Line lead-June 2019-June 2020

• Greet customers upon arrival.

• Inform customers of any specials or promotions running currently.

• Answer any questions the customers might have.

• Take orders with accuracy.

• Repeat orders to customers to ensure they are correct.

• Accept payment and accurately supply change, when needed.

Cashier

McDonalds-Sept 2018-June 2019

• Greet customers as they arrive at the counter or the drive-through window and ask them what they would like to order

• Take orders for food and beverage items and verify orders before punching them into the system

• Offer customers with information on add-ons and upsize availability in a bid to upsell food items

• Provide customers with order time and payment information and process cash and credit card transactions

• Tally cash drawers at the end of each shift and ensure that any discrepancies are promptly seen and resolved

• Ensure that all online orders are quickly and accurately processed by following set rules and protocols

• Listen to and proactively respond to customers’ complaints and suggestions with a view to ensure customer loyalty and repeat business.

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