Kolawole Joshua Osungade
****************@*****.***
Jefferson City.
MO 65101
Summary
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities. Enthusiastic Leasing Consultant with 3 years of comprehensive experience and in-depth understanding of fair housing laws. Processes rental applications and obtains required documents to schedule move-ins and prepare lease files. Utilizes successful sales techniques to present available properties to prospective residents.
Skills
Experience
LEASING CONSULTANT 08/2020 - 07/2023
Fogelman Management - Roswell, GA
• Used conflict resolution skills to quickly resolve issues among residents.
• Checked rental eligibility by following company's verification process.
• Built brand loyalty by delivering stellar leasing experience to residents.
• Tracked leads using CRM software and followed up with interested parties.
• Received rent payments and tracked transactions in accounting software.
• Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
• Conducted informative and personalized tours, resulting in new leases.
• Conducted background checks on applicants.
• Maintained accurate records of correspondence with and from tenants.
• Detailed application requirements and answered questions from prospective tenants.
• Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
• Marketed property to prospective tenants by giving tours and pointing out key features.
• Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
LEASING CONSULTANT 07/2018 - 06/2020
BG Staffing - BG Multifamily - Alpharetta, GA
• Prepared lease paperwork and obtained signatures and first payments from new residents.
• Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
• Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
• Contacted and followed up with tenants on renewal notices.
• Encouraged prospective tenants to fill out applications after property tours.
• Conducted background checks on applicants.
• Detailed application requirements and answered questions from prospective tenants.
• Maintained accurate records of correspondence with and from tenants.
• Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
• Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
• Escalated critical issues to property manager to deliver immediate resolution.
• Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
• Marketed property to prospective tenants by giving tours and pointing out key features.
• Tracked leads using CRM software and followed up with interested parties.
• Received rent payments and tracked transactions in accounting software.
• Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
• Conducted informative and personalized tours, resulting in new leases.
• Built brand loyalty by delivering stellar leasing experience to residents.
• Checked rental eligibility by following company's verification process.
DATA ENTRY ASSISTANT 05/2017 - 02/2018
Peach Technology - Alpharetta, GA
• Adhered to strict data confidentiality policies to prevent information leakage.
• Proofread and edited documents to correct errors.
• Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
• Identified and corrected data entry errors to prevent duplication across systems.
• Supported data entry across departments as requested, switching promptly to new projects.
• Remained focused for lengthy periods to accurately perform work with adequate speed.
Education and Training
University of Osun State
Business Administration
03/2004
Bishop Onanbanjo High School
Diploma, 06/1998
Languages
English