ad20q5@r.postjobfree.com
Ben messaoud ad20q5@r.postjobfree.com
Marwa +216********
Problem solver with good work ethic, communication and interpersonal skills. Coming with high level of professionalism,
strong keyboarding skills, good time management ability and a positive team player atitude.
WORK EXPERIENCE
SKILLS
Title/Position
- 1 year as a receptionist in “Golden Tulip In-depth knowledge of intercultural communication -
Tunis Carthage Professional translation - The control of organizational
- Six months training in communication o Knowledge of amadeus data base
“Concord hotel" Good listening skills - Pay attention to details and
organization - Able to maintain clean and effective
- 1 year as a phone interviewer in “GN communication - Able to toe the line between being
Research “ conversational and professional - Adaptable to any
- 2 years as a sales advisor in an unexpected circumstances - Acknowledge customers’
Outsourcing Call center concerns - Able to field dozens of calls and complaints
- 1.5 year as a technician help desk in a day - Excellent communication skills across channels
“Business and Service solutions “ company - Excellent problem solving skills - Ability to learn, retain
Six months as a technical support in a call and apply large amounts of information
center “Stream"
- 2 years as back office support agent CIS
“Direct lines" Six months as a commercial
counsellor “ Reciprocate “ CERTIFICATES
- Four months as an administrative assistant Ticket Agent Certificate
in “Parolys
- Six months as a supervisor and recruitment 3 Years degree in English for
responsible in “KFB “ business communication
- 3 months training in the American embassy
- 6 months as an event cooordinator at the Certificate in fashion design with a
Ministry of Industry and Commerce specialty in sewing
- 10 months as a content moderator in
Teleperformance Greece
EDUCATION LANGUAGES
French
Study Program Full Professional Proficiency
superior institute of languages ISLT
10/2011 - 12/2014,
English
Full Professional Proficiency
Courses
English for business Spanish
communication Limited Working Proficiency
Arabic
Study Program Native speaker
Cerificate of ticket agent
11/2008 - 12/2010,
Courses INTERESTS
Certificate of ticket agent
Following and reading business and financial news
Working out, playing sports, cooking and listening to
music.