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Call Center Administrative Assistant

Location:
Montreal, QC, Canada
Posted:
January 23, 2024

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Resume:

ad20q5@r.postjobfree.com

Ben messaoud ad20q5@r.postjobfree.com

Marwa +216********

+306*********

+1-514-***-****

Problem solver with good work ethic, communication and interpersonal skills. Coming with high level of professionalism,

strong keyboarding skills, good time management ability and a positive team player atitude.

WORK EXPERIENCE

SKILLS

Title/Position

- 1 year as a receptionist in “Golden Tulip In-depth knowledge of intercultural communication -

Tunis Carthage Professional translation - The control of organizational

- Six months training in communication o Knowledge of amadeus data base

“Concord hotel" Good listening skills - Pay attention to details and

organization - Able to maintain clean and effective

- 1 year as a phone interviewer in “GN communication - Able to toe the line between being

Research “ conversational and professional - Adaptable to any

- 2 years as a sales advisor in an unexpected circumstances - Acknowledge customers’

Outsourcing Call center concerns - Able to field dozens of calls and complaints

- 1.5 year as a technician help desk in a day - Excellent communication skills across channels

“Business and Service solutions “ company - Excellent problem solving skills - Ability to learn, retain

Six months as a technical support in a call and apply large amounts of information

center “Stream"

- 2 years as back office support agent CIS

“Direct lines" Six months as a commercial

counsellor “ Reciprocate “ CERTIFICATES

- Four months as an administrative assistant Ticket Agent Certificate

in “Parolys

- Six months as a supervisor and recruitment 3 Years degree in English for

responsible in “KFB “ business communication

- 3 months training in the American embassy

- 6 months as an event cooordinator at the Certificate in fashion design with a

Ministry of Industry and Commerce specialty in sewing

- 10 months as a content moderator in

Teleperformance Greece

EDUCATION LANGUAGES

French

Study Program Full Professional Proficiency

superior institute of languages ISLT

10/2011 - 12/2014,

English

Full Professional Proficiency

Courses

English for business Spanish

communication Limited Working Proficiency

Arabic

Study Program Native speaker

Cerificate of ticket agent

11/2008 - 12/2010,

Courses INTERESTS

Certificate of ticket agent

Following and reading business and financial news

Working out, playing sports, cooking and listening to

music.



Contact this candidate