Destiny Jenifer

Oxon Hill, Maryland

ad20pp@r.postjobfree.com

202-***-****

Work Experience

AutoZone - Customer Care Associate/ Washington, DC / February 2019 to January 2021

Assist customers with the sales of car parts that they inquire about. Search vehicle parts for the desired vehicle and match them to the needs of the vehicle. Stock and maintain the merchandise of the store. Cash handling for deposits at the closing of the store. Test vehicle batteries, check engine diagnostics and help with charging vehicle batteries.

Pension Benefit Guaranty Cooperation - Customer Service Representative / Alexandria, VA / December 2016 to May 2017

Communicating with individuals that have or might have had a pension with a company that has went bankrupt. Assisted participants with updated their personal information as well as provide them to the right representative to assist the participant with inquiries about personal information. While assisting with information, I assured that I have made the best efforts to give the best customer service to each participant.

Starbucks - Barista/Cashier / Washington, DC / November 2006 to October 2016

As a Barista, my duties are to make sure that the customer is welcomed and is well taking care of. Making sure that the store is being maintained as far as cleanliness and restocking the merchandise. I also did cash handling and prep the store for the opening staff.

Allied Universal - Special Police Officer / Washington, DC / February 2014 to Present

Monitoring the surveillance cameras for any suspicious activity. Documenting all activity during my shift. Patrolling exterior, interior and garage of the building. Concierge.

Education

ITT Technical Institute – Springfield, VA / Associates Degree in Computer Electronic Engineering

Graduate 2011

Skills - Installation of wiring procedures, conduit to box connections, NEC & NFPA Standards, OSHA Standards, 29 CFR parts 1900-1910, First Aid, Asbestos, Batteries, Resistance in series, National Electrical Handbook, Introduction to the Electrical Code, Kirchhoff's Law. (1 year)

• Microsoft Windows

•Google Docs

•Automotive Diagnostics

•Low Voltage

•Security

Awards

10-year dedication and customer service- Starbucks Coffee November 2015

Certifications and Licenses - National Center for Construction Education and Research (NCCER) December 2017 to Present

SPO License – February 2014 to present

Public Trust-December 2017 to Present

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