MONISADE ADEYINKA AWE
•Ontario• +1-437-***-**** •ad20po@r.postjobfree.com•
SUMMARY
Reliable cleaner with years of experience motivated to become part of the hustle and energy required in a making an environment suitable for living and captivating. My demonstrated track record of excellent organization, coordination and team work skills has helped me to achieve an outstanding performance on my duties and I am looking forward to a reputable firm where I can continue to demonstrate my skills and as a result turnaround the organizations targets and goals.
SKILLS
Good communication skill to take directions and work alongside other cleaners
Organizational skills to keep rooms and storage clean and organized
Attention to details
Adaptability and flexibility to focus on whatever task is most important at any given time
Ability to complete physically demanding tasks
Integrity, reliability, and trustworthiness to be left to work independently
Good Coordination
Safety Compliance
Digitally savvy with the use of Ms Office
Lounge Assistance
Sterling Bank Plc. (Private Banking Lounge)
January 2019 - October 2023
Provided consistent exceptional service to the high net-worth clients
Delivered highly empathetic client relationships and earned a reputation for exceeding service standard goals.
Maintained customer satisfaction with forward-thinking strategies focused to attract potential customers.
Cleaning and disinfecting all surface areas, including bathrooms, common kitchens, desks and conference rooms
Replacing toilet paper and hand towels
Dusting the surfaces within a room
Mopping and polishing floors
Picking up any trash and emptying the trash bins
Making beds, washing linens, and changing linens
Cleaning and scrubbing windows
Responding to employee or guest requests
Myriad administrative duties including groceries shopping, event and meetings management.
Somo by Somo Fashion Home
Store Assistance
February 2015 – November 2018
•Created a storeroom cleaning checklist to help prevent product damage or loss
•Designed 25+ sales floor displays per month, promoting customer interaction with merchandise and improving product sales by 30%
•Communicated with clients via text and calls to clarify orders before final production and also update them on delays.
•Greeted customers within 10 seconds of store entry, answered questions, and recommended relevant products, discounts or sales
•Promoted customer loyalty with 300+ newsletter sign-ups and loyalty card memberships
•Accurately handled the cash register/POS transactions including returns and exchanges
•Documented inventory and reported low stock quickly to increase customer satisfaction.
EDUCATION
Adekunle Ajasin University, Ondo State, Nigeria
Environmental Biology and Fisheries (B.SC)