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Services Coordinator Behavioral Health

Location:
Albany, NY
Posted:
January 22, 2024

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Resume:

Regina M. Perry

** *********, ********* *

Guilderland, New York 12084

518-***-**** home

607-***-**** cell phone

email: ad20ph@r.postjobfree.com

Education

Bachelor of Science Degree in Therapeutic Recreation Utica College of Syracuse University, Utica, N.Y.

Associate degree in Arts and Sciences Herkimer County Community College, Herkimer, N.Y.

Experience

Schenectady Community Action Program, 920 Albany Street, Schenectady, NY Early Head Start/Program Launch 9/2023 to Present

Early Learning Program Community Services Coordinator

Northeast Parent and Child Services/Parsons Child and Family Center, Bridges to Health/Health Homes

Albany, NY 05/29/2012 – 09/2023

Medicaid Program Community Based Services Manager

Program planning, evaluating, and operating/organizing services for youth (birth to 21) and families enrolled Health Homes with Axis 1, behavioral health diagnosis. Children may be enrolled in foster care, living in adoptive, pre-adoptive, or biological settings.

Manager of team of 65 employees or larger.

Leader of grievance process and investigation of complaints by children and families to execute prompt and accurate responses.

Collaborate with intra- and inter-agency (County Departments) providers to develop needed services and increase service capacity, Supervisor of program staff. Foster communication with key State Oversight agencies (Office of Child and Families Bureau of Waiver Management)

Create and write policies, structures, protocols, and quality management audits of records and services, resolve program deficiencies, develop plan of corrective action, and institute correction plan.

Identify service objectives, criteria, and scope of audit timetable, identify problems and report findings to director, Executive Director of Community Services.

Develop services and supports to meet contractor needs, Project coordination-interpretation of data, contract management

Provide presentations and training, educational materials on mental health, developmental abilities, and juvenile justice to children, families and service providers.

Diversity, Equity and Inclusion Human Resource Committee-develop strategic approaches to making the organization more accessible, equitable and inclusive of all stakeholders.

CPR, First Aid, Car Seat Installation Instructor

Elmira Psychiatric Center, Elmira, NY 12/5/2001 – 12/5/2011

Rehabilitation Counselor II

Service Provider in Rehabilitation in community and inpatient/outpatient settings for children and adults with mental and physical disabilities. Responsible for assessments (risk, living, and functional), clinical reviews of individuals of patients,

Provided group and individual counseling to people in Intensive Psychiatric Rehabilitation Training.

Coordinate and write discharge plan, monitors the implementation of programs of program to manage the treatment of individuals who are mental illness, developmental disabilities, and forensic populations.

Conducted evaluations/assessments of life skills, employment, educational and social functioning.

Reviewed medical and psychological reports of caseload conferred with physicians and treatment teams.

Work and educate with employers on the American Disabilities Act (ADA) Act.

Conducted classroom training and develop effective training techniques for monitoring programs and employment placement.

Liaison with community employment agencies, assist patients to advocate for themselves for accommodations, network with community agencies, employment, living skills, and socialization.

Negotiating agreements with employers or higher education to make accommodations and persons with disabilities.

Coordinated and collaborated with a variety of Federal, State, and not-for-profit officials/agencies.

Develop a resource network of treatment providers, monitor and evaluate the treatment services

LBGQT primary clinician in Outpatient Clinic Services for Tompkins County in Ithaca, NY

CPR, First Aid Instructor

Broome Developmental Services, Binghamton, NY 9/12/1985 – 12/5/2001

Youth Opportunity Program/Employment Training Program Supervisor

Reviewed applicant’s referral to place applicant in competitive employment or alternative placement.

Record management Applicants files. Payroll and time audits

Group and individual counseling to participants, conducted classroom training

Fostered relationships with local schools, community organizations, special education programs, and Voluntary agencies.

Instructor for first aid, CPR, Appropriate Clothing, Discrimination, Sexual Harassment, Safety, and Feeding Techniques.

Broome Developmental Services, Walton, NY

Social Work Assistant II

Medicaid Service Coordinator, QMRP

Provided support services to individuals 21 and above in family care and state operated community residences.

Partnered with individuals and families to develop, implement and monitor the Individualized Service Plan (ISP).

Assisted the individual in developing self-advocacy skills, coping strengths and resources.

Maintained appropriate records for the HCBS Waiver or Medicaid Service Coordination.

CPR and First Aid Instructor

Broome Developmental Services, Norwich, New York

Recreation Therapist

Assessed, designed and organized leisure programs for individuals with developmental disabilities ages 21 and above.

Developed sensory integration programs.

Supervised individuals in potential job sight settings, program designs, assessment of needs.

Coordinated with community agencies for use of facilities for program needs.

Managed program records, goals, and objectives.

Prepared written reports monthly, quarterly, annually, and daily to be presented at each individual’s reviews.

Attended and participated in quarterly, semi-annuals, annuals, special case conferences, and individual medical reviews.

Devised and implemented behavior management plans coordinating with agency psychologist, parents/guardians and staff.

CPR and First Aid Instructor

Broome Developmental Services, Oneonta, New York

Mental Hygiene Therapy Aide/ Developmentally Aide

Designed, organized, and supervised recreational programs for children and adults with developmental disabilities.

Assistant to Senior Recreation Therapist in development of day program activities and outings for community residence.

Supervised activities implemented and scheduled staff to specific activities and functions.

Skills

Hardware: IBM Capable Computer

Software: Microsoft Office, Publisher, Word and Money, Quicken, Corel WordPerfect Suite, Form tool,

DOS, Internet knowledgeable, Lotus, Excel, PowerPoint, Access, Oracle, Parmenu

CPR/First Aid Instructor-Red Cross-Certification 9/2022



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