Catherine L. Amos

**** ****** **** ** *** ***, San Antonio, TX 78245

ad20p9@r.postjobfree.com 726-***-****

Objective

To further my career in healthcare.

Currently in school for Bachelors in Health Care Administration

Experience

Medical support system/OA duties: scheduling appointments including virtual and checking in patients using Revenue Cycle for MHS Genesis. Serves as a Customer Service Receptionist greeting patients and verify/obtain eligibility. Check for outside insurance and enters in new outside insurance into the system. Able to do current nursing duties in MHS Genesis. Verifies members eligibility of services. Uses Microsoft Suite 365. Receives calls and directs accordingly. Ascertains the nature of all calls/visits and screening those that can be handled without supervisor’s help. Performs proficient clerical and administrative support duties. Clears past due arrivals in Revenue Cycle. Automated Data Processing Application Coordinator (ADPAC) with use of equipment such as fax machine, scanners, telephones, computers, printers, laptops, cell phones, and tablets. Greets patients, family members, visitors, and staff. Performs other clerical and administrative work in support of the office/organization. Works efficiently and effectively in a fast-paced environment with constants shifting of priorities. Maintains up-to-date working knowledge of personal computer application software and uses applications via Web for management of workload. Utilizing current ICD codes when performing services. Assigns codes to document patient care encounters covering the full range of health care services. Monitors ever-changing regulatory and policy requirements affecting coded information for the full spectrum of services provided. Provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Works closely with clinical personnel to ensure patients receive timely referred and scheduled care in their local community. Recommends changes to existing clinic procedure based on current administrative guidelines. Attends morning huddles. Prior computer software includes PCC, AHLTA, CHCS, CPRS, and VISTA.

LVN/LPN Inspire Hospice

1603 Babcock Rd Suite 238-8,

San Antonio, TX 78229

PRN Patient Visits

02/2021 - Present

Supervisor: Ruth Duque 210-***-****

Obtain patient demographic information to visit them at home, hospital, nursing home, or any other place they’re located. Gather information from patient and family members to identify any major complaints, symptoms, or reasons associated with Hospice diagnosis. Review medications with patient/family members and set up weekly pill organizer. Order needed medications from desired pharmacy. Complete head to toe assessment of the patient. Wound care, colostomy, urostomy, foley, or any other needs they have. Assist with all admissions as needed per administrator or RN. Coordinate with administrator, RN, and doctors for coordinated patient care. Charting on computer and also find patient information as needed for care. Document mileage, patient status, and any other patient information. Update patient vital signs and all other patient information. Perform all LPN/LVN duties as needed.

LVN/LPN BAMC Westover Medical Home Clinic - 10010 Rogers Crossing, STE 100

San Antonio, TX 78251

40 hours per week

05/2017- 11/2023

Supervisor: Falisha Carmen, RN 808-***-****.

Obtain information from patient and/or family to identify major complaints, symptoms, or reason for seeking health care. Corresponding with patients via telephone and face to face to deliver services provided in our clinic and how to navigate the system when referrals have been placed. Called patients for virtual appointments to get necessary information for the provider before the provider calls. Take vital signs (blood pressure, temperature, pulse, respiration, pain level, height, weight, measurement of head circumference and length); perform a behavioral health screening. Provide individualized nursing care to patients of all ages based upon the physician's medical plan, the nursing assessment and the physical, mental and emotional needs of the patient. Assist physician with various examinations and diagnostic procedures. Screen and review immunization records to select required immunizations, correct dosages, and administer oral, intradermal, subcutaneous, intramuscular immunizations to all age groups. Perform teaching to patients and/or family regarding self-care procedures and documents teaching. Preceptor to new LVNs to clinic. In charge of PAP log. Maintains AED monthly checks. Hedis per guidelines. Utilizing current ICD codes when performing services. Assigns codes to document patient care encounters covering the full range of health care services. Monitors ever-changing regulatory and policy requirements affecting coded information for the full spectrum of services provided. Applies codes based on guidelines specific to certain diagnoses, procedures, and other criteria used to classify patients. Process patient messages. Attends team huddles and required meetings. Worked with the follow computer software: AHLTA, CHCS, and now MHS Genesis.

LVN/LPN Little Rock, AR Veterans Affairs and North Little Rock, AR Veterans Affairs - 4300 W 7th St, Little Rock, AR 72205

2200 Fort Roots BLVD, North Little Rock, AR 72114

40 Hours per week

Supervisor: Pamela Crabtree 501-***-****

04/2012 – 09/2016

Initially worked in clc working with veterans with dementia and Alzheimer’s and other disease processes. Did patient care as needed and gave daily meds. Followed all policies and procedures. Worked overtime on medsurg units to continue to utilize lpn floor skills such as iv administration, po meds, ivpb antibiotics, im injections, foley care, wound care, and other duties as needed to provide care to the veterans. Transferred to pact clinic and continued to give care to veterans in the women’s health clinic. Chaperoned for providers when needed, give immunizations as ordered, performed nurse procedures as scheduled, oriented new staff, provide patient teaching as needed, informed RN and provider of any changes in status with veterans promptly, completed all other duties as outlined in pact to provide care for veterans, and collaborated with team to provide care for female veterans daily. Transferred from women’s health clinic to the pain clinic. Utilizing current ICD codes when performing services. Assigns codes to document patient care encounters covering the full range of health care services. Monitors ever-changing regulatory and policy requirements affecting coded information for the full spectrum of services provided. Applies codes based on guidelines specific to certain diagnoses, procedures, and other criteria used to classify patients. Worked with the following software CPRS and Vista.

LVN/LPN Nursefinders - 2501 Parkview DR, Suite 250, Fort Worth, TX 76102

40 Hours per Week

10/2008 – 10/2011

Routine LVN duties. Work in hospitals, nursing homes, mental health facilities, clinics. Giving injections as ordered. Giving meds via oral, sq, im, iv, and rectally as ordered. Contacting doctors in regard to patient care and outcomes in a timely manner. Works independently. Obtaining vital signs and recording accurately. Supervising cna, med aides, and med techs. Patient and family teaching as needed. Being able to work assignment that is assigned and interacting with appropriate staff to maintain patient safety, care, and teaching. Worked with PCC software.

LVN/LPN Protouch Staffing - 2600K AVE, Suite 251 Plano, TX 75074

40 hours per week

10/2008 – 10/2011

Routine LVN duties. Work in hospitals, nursing homes, home care, hospice, and mental health facilities. Giving injections as ordered. Giving meds via oral, sq, im, iv, and rectally as ordered. Contacting doctors in regards to patient care and outcomes in a timely manner. Works independently. Obtaining vital signs and recording accurately. Supervising cna, med aides, and med techs. Patient and family teaching as needed. Being able to work assignment that is assigned and interacting with appropriate staff to maintain patient safety, care, and teaching. Worked with PCC software.

LVN/LPN Sentara Obici Hospital - 2800 Godwin BLVD, Suffolk, VA 23434

40 Hours per week

02/2004 – 10/2008

Assist with all deliveries. Scrub in for all c-sections; set up for all c-sections; give physician needed instruments for c-section. Start i.v's, draw blood, computer charting, assessment of pt's, and administer po, im, and iv medications. Perform all necessary LPN/Postpartum/OB Tech duties. Works independently when necessary. Works well with coworkers. Follows instructions. Computer charting. Delivered care to all women other than delivery and postpartum. Telemetry monitoring, ortho, post surgical care, antepartum care, plastic surgery recovery care, and all other health related issues for women. Utilizing current ICD codes when performing services. Assigns codes to document patient care encounters covering the full range of health care services. Monitors ever-changing regulatory and policy requirements affecting coded information for the full spectrum of services provided. Applies codes based on guidelines specific to certain diagnoses, procedures, and other criteria used to classify patients.Had CPR, PALS, and ACLS certifications.

LVN/LPN Wurzburg Army Hospital - Wurzburg, Germany

40 hours per week

09/2001 – 08/2003

Giving and receiving daily reports on patients in labor and after delivery, direct patient care to mothers and infants before and after delivery, assisting with newborn circumcision, normal infant transition, Apgar scoring, complete all documents pertaining to birth/demise, weigh and plot on growth chart, obtain infant measurements, administer e-mycin ointment in newborn’s eyes, administer vitamin k intramuscularly, apply cord clamp, have parents sign consent forms for metabolic screening, call physician for abnormalities and abnormal vital signs, instruct parents on infant care: diaper change, cord care, bulb syringe, feeding, infant position and baths, obtain foot prints, for high risk newborns: glucose checks testing, vital signs every 4 hours, and transfer infant to neonatal ward if appropriate, perform pku and hearing testing, do septic workup for infants, get blood samples from infants and take to lab, perform daily checks on equipment needed for delivery, prepare for labor, have all equipment ready for delivery, start I.v’s on all laboring moms, place moms on monitors, admit mom to ward, lab, and diet orders in computer, assist with delivery, perform postpartum checks, prepare for cesarean section delivery, perform pre and post-operative care, assist with epidural administration, administer depo Provera and Lupron injection, RhoGAM injection, breast exam, STD treatment, pre-op and post-op follow up for the OB patients; NST strips, and ultrasound for the OB patients, and assist with breastfeeding techniques. Complies with standards of care, safety, infection control, and established performance improvement standards. Reports to appropriate supervisor any / all abnormal patient vital signs and /or symptoms in an expeditious and timely manner. Documents patient care on appropriate records. Assists in the orientation and training of newly assigned nursing staff. Provides technical guidance and supervision of subordinates in accomplishment of nursing duties. Prepares, documents, and administers prescribes medications by oral, topical, intradermal, subcutaneous, and intramuscularly routes. Supports the organization’s performance improvement program and assists with the monitoring and evaluation process. Attends meetings and performs other duties as assigned such as basic nursing care. In charge of Infection Control, and Glucometer Testing. Assists and chaperons clinic procedures and treatments such as: pap smear, colposcopy, cervical biopsy, endometrial biopsy, IUD placement and removal, Norplant removal, vaginal cervical culture, depo Provera and Lupron injection, RhoGAM injection, breast exam, STD treatment, diaphragm fitting, pre-op and post-op follow up for the GYN patients; NST strips, and ultrasound for the OB patients. Complies with standards of care, safety, infection control, and established performance improvement standards. Reports to appropriate supervisor any and all abnormal patient vital signs and or symptoms in an expeditious and timely manner. Documents patient care on appropriate records and reports Assists in the orientation and training of newly assigned nursing staff. Provides technical guidance and supervision of subordinates in accomplishment of nursing duties. Prepares, documents, and administers prescribed medications by oral, topical, intradermal, subcutaneous, and intramuscularly routes. Supports the organization's performance improvement program and assists with the monitoring and evaluation process. Participates in mobilization and emergency preparedness planning for the Department of Nursing. Attends meetings and performs other duties as assigned such as basic nursing care. In charge of Infection Control. Has knowledge and experience with PAP results, OB class, and is a certified instructor for the Healthy Pregnancy Health Baby class. Had CPR, PALS, and ACLS certifications. Worked with CHCS. (Contact Supervisor: Yes, Supervisor's Name: Jeffery Hermann, Supervisor's Phone: 011************ (Contact Supervisor: Yes, Supervisor's Name: Trayce Jefferson RN, Supervisor's

Education

02/2023 – Present Southern New Hampshire University for Bachelors Degree in Health Care Administration. 2500 N River Rd, Manchester, NH 03106

02/2020 – 08/2022 University or Phoenix for Bachelors Degree in Health Care Administration. 4025 S. Riverpoint Parkway, Phoenix, AZ, 85040.

09/1999 – 12/2000

Augusta Technical College

3200 Augusta Tech Dr, Augusta, Georgia 30906

LPN License obtained

High School Diploma Obtained in 1994 from Hall High School in 6700 H ST, Little Rock, AR 72205

References

References are available on request.

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