GLENN E. WALLACE JR.

*** *. ****** ****** *** ***, Corona, CA 92880

951-***-**** ad20p1@r.postjobfree.com

QUALIFICATION SUMMARY:

A leader who is dedicated to world-class service delivery by focusing on customer satisfaction and IT systems availability as my primary objectives.

Extensive experience using the latest LAN/WAN technologies in large organizations worldwide

Hands-on practice managing networks, meeting SLA’s, and major IT infrastructure projects

Technical skills set with NGF-Panorama/SSL Decrypt/GlobalProtect, ASR/ISR, VDX/ICX, 7K/5k/2k and SolarWinds NPM, IPAM, SRM, NCM, NTA, SAM network management tool

CORE COMPETENCIES:

Strategic/Tactical Planning - IT Networks - Process and Service Improvement/Best Practices

Resource Planning - Vendor Management – Team Lead

Operations Focused - Project Execution - Cross-Functional & Remote Team Management

Problem Solver

PROFESSIONAL EXPERIENCE:

Network Engineer, Inglewood Unified School District – October 2023 to November 2023

EMPLOYEE

Engineering: Design existing RUCKUS ICX 7750-48F, RUCKUS ICX 7750-48, RUCKUS ICX 7450-48P, RUCKUS ICX 7240-48P RUCKUS SZ300 WIRELESS CONTROLLER, RUCKUS R550, RUCKUS SMARTZONE, PALO ALTO PA-5220

Google Cloud Front

Google Cloud Armor

Google Cloud CDN

Google Cloud DNS

Google Cloud Network Connectivity Center

Configure and implement Ruckus AP R550

Configure and implement Ruckus AP T710

Configure and implement PAN POLICIES: PA Security Pre Rules

Configure and implement PAN POLICIES: Decryption – Pre Rules

Configure and implement EPL Circuits L3

PROFESSIONAL EXPERIENCE:

Network Administrator, Universal Health Services – April 2022 to September 2023

EMPLOYEE

Engineering: Design existing CISCO VPN, CISCO ASA 5515, EPL WAN, ARUBA CLEARPASS, ARUBA AIRWAVE, ARUBA 7020 CONTROLLERS, ARUBA 5412, ARUBA 3810 LAN, VLAN.

AWS – AMAZON EC2; VPNC (NAT, Peering, VPN), IAM, EC2 CONTAINER SERVICE, S3, CLOUD FRONT

Amazon Cloud Front, RDS, Cloud watch, and Cloud Trial

Configure and implement HP Aruba 3810 Stack

Configure and implement HP Aruba 5412rzl2 VSF Single Node

Configure and implement HP Aruba 5412rzl2 VSF Frabic

Configure and implement HP Aruba 7020 Wireless

Configure and implement HP Aruba ClearPass

Configure and implement HP Aruba AirWave

Configure and implement EPL Circuits L3

AD 2019 Create login Accounts.

AD 2016 Assign Folders/Servers/Unix host permissions

AD 2019 Security Delete terminated employees login credentials

Ubuntu 20.04 LTS Add/Remove login accounts, applications, and Users permission

Ubuntu 23.04 LTS Add/Remove login accounts, applications, and Users permission

Add remote Users Cisco VPN RapidID

Add Site-to-Site VPN new business partners

PROFESSIONAL EXPERIENCE:

Sr. Network Analyst, Orange County Transportation Authority – July 2019 to Mar 2022

CONTRACTOR

Engineering: Design existing VPN, WAN, LAN, VLAN Fabric, Monitoring computer networks, systems, and devices includes next-generation firewalls.

Design, configured, and implemented Cisco Nexus 9336

Design, configured, and implemented PA-5220, PA-3220, PA-850, PA-220

Design, configured, and implemented Panorama VM

Design, configured, and implement PAN POLICIES: PA Security Pre Rules

Design, configured, and implement PAN POLICIES: PA NAT Pre Rules

Design, configured, and implement PAN POLICIES: Decryption – Pre Rules

Devops tools: Git, Ansible, Tomcat, Apache, Jenkins, Ansible, Ubuntu, CentOS, Linux, AWS ELB, AWS Cloud

Configured and implemented PAN OBJECTS ADDRESS

Configured and implemented PAN OBJECTS ADDRESS GROUPS

Configured and implemented PAN OBJECTS SERVICES

Configured and implemented PAN OBJECTS SERVICE GROUPS

Configured and implemented PAN OBJECTS CUSTOM OBJECTS – SPYWARE

Configured and implemented PAN OBJECTS CUSTOM OBJECTS – VULNERABILITY

Configured and implemented PAN OBJECTS CUSTOM OBJECTS – URL CATEGORY

Configured and implemented PAN OBJECTS SECURITY PROFILES – ANTIVIRUS, ANTI-SPYWARE, VULNERABILITY PROTECTION, URL FILTERING, FILE BLOCKING, DATA FILTERING, DOS PROTECTION

Conf

Palo Alto Networks, Panorama, SSL Decryption DoD, Cisco ASA, and Network Traffic Maintenance

Design, configuring, installing, and network problems associated with LAN, WAN, Wireless, firewalls, VOIP/SIP, virtualization and more in a 24x7x365 high-availability environment.

Sr. Network Engineer, Daylight Transport – August 2016 to April 2019 - EMPLOYEE

Engineering: Design existing WAN, LAN, WLAN, VDX Fabric, Voice and security technologies. Add/modify Security Policy/NAT Policy, add/modify Global Protect profiles, and search for Threats on PA-5220. Add, delete, or modify VDX port-channels. Work with Systems Engineers creating or modifying VLANs between INAP Data Center and Digital Realty Co. AWS cloud formation templates, AWS CloudWatch, AWS S3

Palo Alto Networks Firewall Management and URL/APP/Malware Content Filtering

Palo Alto Networks, Panorama, SSL Decryption DoD, Cisco ASA, and Network Traffic Maintenance

Broad knowledge in Amazon Cloud Services and its features: AWS EC2, VPC, AMI, snapshots, CloudWatch

Design, configuring, installing, network problems associated with LAN, WAN, Wireless, firewalls, VOIP/SIP, virtualization and more in a 24x7x365 high-availability environment.

Planning, design, forecasting, deployment, documentation, capacity management, patching, updates, and other ongoing daily management of network infrastructure.

Brocade/Cisco Network LAN/WAN/Wireless Traffic Management and Security

Brocade (RX, SX, FCX, ICX, VDX) L2/L3 Switches - Core/Aggregation/Access Layer

Meru Networks and Cisco Legacy) 802.11a/b/g/n/ac Wireless Access Points and Network Controller and AP Management – Aruba ClearPass Guest Wireless On-boarding.

Wireless Forklift Scale device configuration

Aruba ClearPass/Cisco ACS (TACAS+/RADIUS AAA Authentication)

Routed/Routing Protocols: TCP/IP, BGP, OSFP, VRRP-E

Microsoft Lync 2013 Voice/Video/Citrix Network Traffic (QoS (DSCP), SIP, VoIP, ICA, etc.)

Network and Server Load Balancing (Ecessa ClariLink, Citrix Netscaler, Brocade ADX1000)

VMware ESXi Network Distributed Switch Configuration

SolarWinds NPM, IPAM, NCM, NTA, SAM, SRM, VMAN

Network (SNMP, WMI, IP, etc... based) Management Tools Configuration and Administration

Network Infrastructure Security (LAN/WAN/Intranet/Internet)

Brocade/Cisco L2/L3 Router/Switch ACL Security

Citrix Access Gateway and Cisco ASA (SSL) VPN Management and Security

Microsoft Office 365 Configuration and Support (Lync, Email, SQL, etc…)

Citrix XenApp/XenDesktop Network Configuration and Support

VMware Network Infrastructure Design/Configuration/Support

Linux/Unix Operating Network Traffic Support

Microsoft Lync 2013/Sonus SBA/SBC1000 SIP - Network Configuration and Support

Manage/Troubleshooting Data/Voice Circuits - Level 3/TWTC/Internap/Intelepeer

Sr. Network Engineer, IMPAC Mortgage – January 2016 to June 2016 - CONTRACTOR

Engineering: Design existing WAN, LAN, WLAN, Voice and security technologies. Add, delete, and modify existing phones using Cisco Unity 8.5 and Cisco Call Manager 8.5. Work with company I.T. Architect and Developers to help redesign and relocate Data Center to Zayo.

Designed, configured, and implement Palo Alto 3050 at Irvine Jamboree

Reviewed and approved all network designs, changes and implementations

Developed a mentoring program to allow senior engineers to obtain stronger technical skills

Created a support team to allow project engineers to deliver quality services more effectively

Improved availability by creating new processes to mitigate change induced outages

Improved relationships with dissatisfied clients by addressing their negative perceptions by ensuring that we delivered on our commitments

Designed, configured, and implement Nexus 7009 OTV between Irvine and Zayo

Designed, configured, and implement Nexus 7004 VDC 5 Context with OTV Zayo

Designed, configured, and implement Cisco ASA 5025 at Zayo Data Center

Designed, configured, and implement vPC peer-link between M1 cards at Zayo DC

Designed, configured, and implement vPC peer-link between F3 cards at Irvine DC

Designed, configured, and implement WAN circuits, POTS lines, SIP Trunks, and PRI Circuits between Zayo and Irvine

Designed, configured, and implement Azure P2P with Cisco Router 2925

Designed, configured, and implement Cisco Anyconnect with Cisco ASA 501

LEGAL ZOOM, Sr. Network Engineer, August 2015 to December 2015 – CONTRACTOR

Infrastructure team: Two Data Centers Active-Active (Austin TX) and (LAX). Dual Carrier (AT&T) and (Level-3) two 1GB Ethernet with 500 MB E-Line between DC’s. Cisco routers ASR 1002x, 1001, Cisco 3945, Cisco 3845. Nexus 7009, Nexus 5548, Catalyst 6513, Catalyst 6509, Catalyst 3850, Catalyst 3750, Catalyst 3550. Firewall: Cisco AA 5585x SSP-40, 5525, 5515. Cisco Wireless 5500, Cisco Aironet 2600

Redesign, configured, and implement Nexus 7009 VDC 4 Context Austin Data Center

Designed, configured, and implement Nexus 7009 VDC 2 Context LAX Data Center

Designed, configured, and implement vPC peer-link between M22 cards at Austin DC

Designed, configured, and implement vPC peer-link between F11 cards at LAX DC

Designed, configured, and implement Genesys at Data Centers, Glendale, and Austin

Designed, configured, and implement QOS, DSCP on Nexus 7009

Designed, configured, and implement QOS, DSCP on Catalyst 6509 on WS-X6148

ORANGE COUNTY SUPERIOR COURT, Sr Telecommunication Specialist, September 2014 to August 2015 – CONTRACTOR

Telecommunication: Design, configure, implement, and support occourts.org Metro-E Network. Primary Data Center AT&T in Irvine California. Backup location CJC (Central Justice Center). Two 10 GB AT&T Metro-E located in the Data Center. Two 1 GB AT&T Metro-E Central Justice Center. Lamoreaux, Harbor, North, and West Justice Center have 500 MB Metro-E. Cisco Nexus 7009 Dual Supervisors, Cisco ASA 5520, Catalyst 3560, Avaya 8600, Nortel 5530, Nortel 5520.

Design, configured, and implement Nexus 7009 Single-Sided vPC Topology.

Design, configured, and implement OSPFv2 over Metro-E

Design, configured, and implement vPC peer-link multiple FC cards

Design, configured, and implement vPC peer-keepalive link between Supervisors

Design, configured, and implement LACP neighbor interfaces between Nexus and Avaya 8600

Design, configured, and implement vPC role

Design, configured, and implement Radware Alteons 5224 ADC-VX, v 30.1.0.0 Image

Troubleshot network traffic using Netflow and Solarwinds

Troubleshot OSPVv2 with Jumbo frames

Troubleshot OSPF LSA Type 2 between Cisco and Nortel switches

Troubleshot OSPF LSA Type 3 between Cisco and Avaya switches.

HONDA NORTH AMERICA, Sr. Network Engineer, March 2013 to July 2014 - CONTRACTOR

Network Operations: Supported Honda Global Network. Two Data Centers (Primary) Colorado (Backup) Torrance California. Dual Carrier (Verizon) and (Sprint) two 10 GB Ethernet with two Back Haul (OC-48 and OC-3) for Redundancy and TSM. Cisco routers ASR 1013, ASR 1006, Cisco 7600 VXR, Cisco 3900, Cisco 2900. Catalyst 6500, Catalyst 4509, Catalyst 3750, Catalyst 3550. Firewall Walls: Cisco ASA 5585-X IPS SSP-60, Cisco Pix 515. Riverbed Interceptor 9350, Steelhead 5050, Steelhead, 2050, Steelhead 1050, and Steelhead 550. Aruba 6000 and 3000 controllers, AP 150, Instant 105, Instant 135.

Troubleshot Network CCSC open calls using Remedy.

Troubleshot Remote Access Hard Token or Soft Token

Troubleshot, configured, and implement Aruba Controller 3000, 6000 Network High Availability

Troubleshot, configured, and implement EIGRP, OSPF, and BGP

Troubleshot, configured, and monitor Performance Issues ASA 8.3, ASA 5585-X/IPS SSP-60

Troubleshot network traffic using Netflow and Fluke OptiView

Troubleshot Load Balancer using Riverbed

Troubleshot WAN traffic using Fluke TAP Series and vMesh

Troubleshot SLA Requirements Change Control using Cisco Works Prime

Troubleshot Wireless Client, Access Points, WLAN access

Troubleshot VIP, Web Server Load Balancing, Remote Authentication, F5 BIG-IP Local Traffic Manager

Troubleshot LAN/WAN Traffic, Network Outages, L3 Routes, L2 Switching

Troubleshot Workstation connectivity National, Remote Offices, Regional Offices, DATA Centers

FARMERS INSURANCE GROUP - Sr. Network Engineer, October 2004 to January 2013

Managed, designed, configured, and implemented HP OpenView 7.53 and Cisco Works LMS 4.2.2 Network Refresh Upgrading Level 1, 2, and 3 Offices. Removed old equipment (Catalyst 3500, Catalyst 3550, Catalyst 4000, Catalyst 6509, Cisco 3600, Cisco 3700, Cisco 7200) replaced with new equipment (Nexus 7000, 5000, 2000, Catalyst 6513, Catalyst 4509, Catalyst 3750, Cisco 3845, 3825, Cisco 2960, Cisco 7609, Cisco 7613) Aruba AP-65 and Aruba 600, 3000, and 6000 controllers. Supported and troubleshot network problems (Network slowness, F5 Pool, Multilink circuits, Gigabyte Ethernet, AV updates and any other anomaly.

Professional achievements include:

Troubleshot Network Performance from calls using Remedy.

Technical Calls with vendor, Database Admin, Developers, WINTEL, UNIX Team

Designed, configured, and implemented Aruba Controller 300, 3000, 6000 Network High Availability

Designed, configured, and implemented HP OpenView 7.53 and Cisco Works LMS 4.2.2

Designed, configured, and implemented EIGRP by replacing OSPF

Troubleshot network traffic using SevOne Netflow Analysis

Troubleshot Load Balancer using Riverbed

Troubleshot WAN traffic using NetScout nGenius and InfiniStream

Troubleshot SLA Requirements Change Control using Cisco Works LMS 4.2.2

Troubleshot Wireless Client, Access Points, Controller – AP-65, Aruba 600, 3000, 6000

Troubleshot VIP, Web Server Load Balancing, Remote Authentication, F5 BIG-IP Local Traffic Manager

Troubleshot LAN/WAN Traffic, Network Outages, L3 Routes, L2 Switching

Troubleshot Workstation connectivity National, Remote Offices, Regional Offices, DATA Centers

KAISER PERMANENTE, Sr. Network Engineer, October 1999 to October 2004

Managed, designed, configured, and implemented Network Infrastructure Upgrade (NIU) standardized WAN routing protocols on KP entire network. Responsibilities included developing project work plans, removing EIGRP WAN routing protocol, creating new OSPF area, creating new ABR and added to network backbone. Created new Enterprise routers and add BGP routes to the backbone network.

Professional achievements include:

Upgraded Access Layer at Medical facilities from Catalyst 2900 to Catalyst 3550.

Upgraded Distribution Layer at Medical facilities from Catalyst 5505 to Catalyst 6513

Upgraded Ether Channel at the Distribution Layer from 3 Gig’s to 8 Gig’s

Designed, configured, and implemented new OSPF area by replacing all EIGRP routes in North and East Regions.

Designed, configured, and implemented BGP MPLS routes to support new OSPF area in North and East Regions

Designed, configured, and implemented 2 nd tier and 3 rd tier ABR and EWAN routers in North and East Regions.

Designed, configured, and implemented Weight, Local Preference, and AS-PATH using BGP to support additional

bandwidth on enterprise backbone.

Technical Environments: Cisco LAN/WAN Design, Configuration, Implementations, including Catalyst 3550, 4000,

6000 with MSFC, Routers 2600, 3660, 3700, 7200, 7600, HPFS, RSTP, MPLS, ATM, IMA, EIGRP, OSPF, BGP,

IPX, DLSW, HDLC, Frame-Relay, SONET

EDUCATION:

LONG BEACH CITY COLLEGE – Long Beach, CA

TECHNICAL QUALIFICATION SUMMARY:

Infrastructure Technologies: Palo Alto PA-5220, 3220, 800, 220, Brocade VDX 6740, 6740T, Brocade ICX 7450, 7250, 6610, 6450, Ruckus ICX 7750, 7150, Cisco Nexus 9k, 7k, 5k, 2k/Cisco routers/switches/wireless and VoIP, Aruba Wireless, Riverbed Steelhead appliances, ASA Firewalls, and

MPLS, Metro-E, Frame-Relay, OCx/DS3/T1 Pt-to-Pt links, Cable Modem, OSPF, EIGRP, BGP, F5 LTM/GTM, F5 Big-IP DNS, F5 ASM, F5 AAM, AT&T, Verizon, MCI, Level3, Sprint, COX, and Time Warner Cable carrier services, Fluke Network Management, Solarwinds NPM12.4, SRM, SAM, IPAM, NETFLOW, VMAN, HP OpenView 7.53, SevOne, Cisco Prime/TotalCare, WireShark, Concord and nGenius monitoring tools

Technologies Supported: POS, Medical Imaging, Data Center and Internet connectivity

Voice and Video, Remote Access, Windows Active Directory, Guest Internet Access, PC & MAC OS Desktops, Wireless Smartphones and Handheld Devices

Software Applications: Microsoft Windows, MS Office/Visio/Project/Outlook, Lotus Notes, MAC OS, various IP utility tools Angry IP scanner, SSH/telnet tools, TFTP/FTP and LINIX

Compliances and Standards: HIPAA (Health Information Portability Accountability Act), SOX (Sarbanes Oxley), PCI (Payment Credit Industry) and ITIL (Information Technology Infrastructure Library)

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