DAWNA

OLSON

® ad20oj@r.postjobfree.com

& 206-***-****

@ SUMNER, WA 98391

SKILLS

Employee Motivation and

Performance

Strategic Planning

Integrity and Transparency

Operational Efficiency and Safety

Accounts Payable and Accounts

Receivable

Vendor Negotiations

Commercial Maintenance

Solution Innovation

Adaptable and Flexible

Inspecting Properties

Social Perceptiveness

Balanced Work Ethic

Management Team Leadership

Thrive Under Pressure

Complex Problem-Solving

Quality Control Planning

Managing Employee Relations

Approachable and Outgoing

Solution Optimization

Expectation Management

Innovative and Visionary

Mission and Vision

EDUCATION

Wilson High School Tacoma

Tacoma, WA

PROFESSIONAL SUMMARY

Organized and dependable candidate successful at managing multiple

priorities with a positive attitude. Willingness to take on added

responsibilities to meet team goals.

Dedicated Industry professional with history of meeting company goals

utilizing consistent and organized practices. Skilled in working under

pressure and adapting to new situations and challenges to best enhance

the organizational brand

WORK HISTORY

D&D Services - Owner/Operator

Bonneylake, WA + 05/2016 - 03/2021

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal

solutions.

Optimized team hiring, training and performance,

Reduced personnel turnover and promoted employee development by

recruiting team-oriented candidates and implementing new training

practices.

Maximized operational excellence mentoring personnel on

management principles, industry practices and company procedures.

Nappa Auto Parts - Delivery Driver

Tacoma, WA - Washington « 01/2009 - 10/2016

Completed on-time deliveries by choosing best and most efficient

routes.

Operated vehicle safely in highly congested areas with no traffic

violations.

Carried heavy trays, packages and boxes from delivery vehicle to.

areas designated by customers.

Evaluated products for damage prior to drop-off and documented

reasons for returns.

Loaded truck and properly secured items to prevent damage for

deliveries.

Worked scheduled hours as required and took on available shifts

during holidays and busy periods.

Delivered packages to customer doorsteps and business offices.

Communicated customer complaints, requests and feedback to

company management for swift resolution.

Fostered positive working relationships with regular customers.

Read maps, followed oral and written instructions and used GPS

technology to make deliveries.

Maintained upbeat, positive attitude in busy, customer-focused

environment.

Completed rush deliveries on tight timetables to satisfy customer

needs.

Assisted warehouse staff with tasks during downtime.

Performed walk around on delivery vehicle before beginning shift to

verify correct and safe operating order.

Contact this candidate