Home Health Memory Support
Resume:
Charlene I. Fessler Certified Home Health Aide (CHHA)
Maple Shade, NJ 08052
Email: ******@***.*** cell – 856-***-****
Fully Covid Vaccinated
Work Experiences and Volunteering
Jacqueline Seibert
611 S Park Drive
Haddonfield, NJ 08033
May 2023 to November 2023
Companion/Memory Support
I worked for Jackie’s father, William Seibert, age 93, from May until this past November. He has dementia and had lost his wife in May and his health started to decline. He went to live with Jackie and she needed help with her dad as managing him alone was challenging.
He left the end of November to go back to Florida to live with his other daughters for the winter.
I would assist in the following areas:
Prepare meals as needed
Grocery shopping and running errands
Exercising with chair movements and walking
Playing card games with memory cards
Drawing a “Family Tree”
Painting by numbers on canvases and coloring books
Scrapbooking mostly about his late wife and eight (8) daughters
Right at Home
1415 Marlton Pike East #505
Cherry Hill, NJ 08034
Companion/Memory Support
January 2023 to May 2023
Supervisor: Paula Celano *****@****.*** 856-***-****
I worked for a client through the agency and did the following:
Arrived at client’s home and prepared breakfast
Light cleaning of the areas of the apartment re: Kitchen, living room bedrooms and bathrooms
Took client on errands per her request, food store, shopping at local businesses, doctors’ appointments, etc.
Played fun activities such as board games, crafts, painting, etc.
Engaged in different types of memory activities to help the client as she had Dementia
Worked with her Occupational Therapist weekly to report her progress or any concerns
Medication Reminders
Reporting to nurses about client’s health status
Daily written reports to Agency and the Family
Attend Monthly Agency Meetings
Castle Widows
109 Gaither Drive
Mt. Laurel, NJ 08054
Customer Service Representative
September 2022 to December 2022
Supervisor: Michelle Hitcome ***************@*************.*** 856-***-****
Obtained the Lead List from my Supervisor daily and expected to make quoted number of calls per day
Made calls to potential customers to purchase Windows, Doors and installation
Providing information about products and services using our product training
Knowledgeable of our different computer software programs
Answering Customer’s Calls
Directing calls to Supervisor when needed
Problem Solving
Customer Service Skills to perform this position in a positive efficient manner at all times
Jewish Federation of Southern New Jersey:
Alepha Adult Day Center
1707 Springdale Road
Cherry Hill, NJ 08003
May 2021 thru December 2021
Activities Aide/Memory Support
Supervisor: Judy Spillane *********@*******.*** 856-***-****
Ensure all clients were greeted with a warm welcome as they were excited to come have fun every day
Lead fun and engaging exercise classes to meet all clients’ needs and abilities
Relaxation stimulations such as yoga and music therapy
Daily discussions on current events and stimulating conversations
Play games such as Bingo, Yahtzee, Pokeno, Card Games, Word Search Games, Puzzles, etc.
Variety of arts and crafts including painting, making decorations, constructing bird house, making wind chimes, making beaded bracelets, etc.
Executed activities for certain clients who had Dementia with one-on-one projects
Special celebrations for birthdays and holidays for the clients.
Helped clients socialize with one another to keep each person engaged
I was featured in their “Jewish Community Voice” as this was new program that was started in their community. (See Attached Bulletin)
St. Mary’s Nursing Home
210 St. Mary’s Drive
Cherry Hill, NJ 08003
November 2020 – December 2020
Supervisor: Allison Burton *************@***.*** 856-***-****
Activities Aide/Memory Support
Instructed by the Director in leading individual and group activities for the day and encouraging residents to participate
Daily one on one room visits with residents, bedridden patients or residents who did not leave their rooms. I delivered activities to their room, music, books or/and just sit and chat with them.
Facilitate activities including painting, puzzles, singing, reading, arts and crafts, music, assortment of games, current events
Assisted residents with Dementia and Alzheimer’s in various activities including memory support exercises, games, music, singing, etc.
Promote socialization and encourage residents’ participation in various programs.
Serving meals to resident’s rooms or in the dining room and assist residents who had difficulty feeding themselves
Making sure all areas are cleaned for the day
Assist residents outside using wheelchairs, walkers, canes or assisting in walking
Completed patient care assignments by the end of each shift
Attend team conference meetings
The Township of Cherry Hill
820 Mercer Street
Cherry Hill, NJ 08034
August 2000 – September 2008
Records Clerk / Customer Service
Supervisor: Lucy Frizzle *******@****.*** 856-***-****
Daily interaction with the public while providing excellent customer service
Maintaining professionalism at all times no matter the situations as many were delicate in nature
Determining whether a customer’s situation was a civil or criminal matter and proceed with initiating that specific report process
Gathering as much information to complete each report to then provide it to the investigator
Retrieving reports for customers and other personnel within the Police & Investigative Departments
Assist other agencies in obtaining reports
Copying of all reports and distributing to the appropriate files
Responsible for filing all record reports, including traffic, investigative, etc.
Completing background check requests within all departments
Fingerprinting customer
Answering incoming calls & directing each call to the proper department
Handling money for customers and accountability
(I left my job at the Police Station in 2008 as my mother had a stroke which made her legally blind and have severe memory problems. It was too much for my father to care for her by himself.
After my mother passed, I stayed with my father as his health had declined from several strokes until his passing.)
Volunteering
United Methodist Community
460 Haddon Avenue
Collingwood, NJ 08108
Activities Aide/Memory Support
Supervisor – Mary Maloney – Director of Volunteering
********@*************.***
I have been volunteering as an Activities Aide in their Memory Support Department. I work with clients who have Dementia and Alzheimer’s.
A typical day would include:
Doing different types of memory games on the computer with the clients and interacting on subjects they recognized
Having fill in the blank words to finish quotes or sentences
Singing songs from the past from their generation
Sorting colors with shapes and sizes
Cards Games
Trivia
Scarf Dancing
Painting on canvases, by numbers or in coloring books
Going down, “Memory Lane” from their past lives
Experience with clients with the following disorders:
Alzheimer’s – Dementia – Parkinson’s – Cerebral Palsy – Autism - Depression – Anxiety – (OCD) obsessive-compulsive disorder – (ODD)
Oppositional Defiance Disorder
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