Charlene I. Fessler Certified Home Health Aide (CHHA)

** ********* ******

Maple Shade, NJ 08052

Email: ad20o0@r.postjobfree.com cell – 856-***-****

Fully Covid Vaccinated

Work Experiences and Volunteering

Jacqueline Seibert

611 S Park Drive

Haddonfield, NJ 08033

May 2023 to November 2023

Companion/Memory Support

I worked for Jackie’s father, William Seibert, age 93, from May until this past November. He has dementia and had lost his wife in May and his health started to decline. He went to live with Jackie and she needed help with her dad as managing him alone was challenging.

He left the end of November to go back to Florida to live with his other daughters for the winter.

I would assist in the following areas:

Prepare meals as needed

Grocery shopping and running errands

Exercising with chair movements and walking

Playing card games with memory cards

Drawing a “Family Tree”

Painting by numbers on canvases and coloring books

Scrapbooking mostly about his late wife and eight (8) daughters

Right at Home

1415 Marlton Pike East #505

Cherry Hill, NJ 08034

Companion/Memory Support

January 2023 to May 2023

Supervisor: Paula Celano ad20o0@r.postjobfree.com 856-***-****

I worked for a client through the agency and did the following:

Arrived at client’s home and prepared breakfast

Light cleaning of the areas of the apartment re: Kitchen, living room bedrooms and bathrooms

Took client on errands per her request, food store, shopping at local businesses, doctors’ appointments, etc.

Played fun activities such as board games, crafts, painting, etc.

Engaged in different types of memory activities to help the client as she had Dementia

Worked with her Occupational Therapist weekly to report her progress or any concerns

Medication Reminders

Reporting to nurses about client’s health status

Daily written reports to Agency and the Family

Attend Monthly Agency Meetings

Castle Widows

109 Gaither Drive

Mt. Laurel, NJ 08054

Customer Service Representative

September 2022 to December 2022

Supervisor: Michelle Hitcome ad20o0@r.postjobfree.com 856-***-****

Obtained the Lead List from my Supervisor daily and expected to make quoted number of calls per day

Made calls to potential customers to purchase Windows, Doors and installation

Providing information about products and services using our product training

Knowledgeable of our different computer software programs

Answering Customer’s Calls

Directing calls to Supervisor when needed

Problem Solving

Customer Service Skills to perform this position in a positive efficient manner at all times

Jewish Federation of Southern New Jersey:

Alepha Adult Day Center

1707 Springdale Road

Cherry Hill, NJ 08003

May 2021 thru December 2021

Activities Aide/Memory Support

Supervisor: Judy Spillane ad20o0@r.postjobfree.com 856-***-****

Ensure all clients were greeted with a warm welcome as they were excited to come have fun every day

Lead fun and engaging exercise classes to meet all clients’ needs and abilities

Relaxation stimulations such as yoga and music therapy

Daily discussions on current events and stimulating conversations

Play games such as Bingo, Yahtzee, Pokeno, Card Games, Word Search Games, Puzzles, etc.

Variety of arts and crafts including painting, making decorations, constructing bird house, making wind chimes, making beaded bracelets, etc.

Executed activities for certain clients who had Dementia with one-on-one projects

Special celebrations for birthdays and holidays for the clients.

Helped clients socialize with one another to keep each person engaged

I was featured in their “Jewish Community Voice” as this was new program that was started in their community. (See Attached Bulletin)

St. Mary’s Nursing Home

210 St. Mary’s Drive

Cherry Hill, NJ 08003

November 2020 – December 2020

Supervisor: Allison Burton ad20o0@r.postjobfree.com 856-***-****

Activities Aide/Memory Support

Instructed by the Director in leading individual and group activities for the day and encouraging residents to participate

Daily one on one room visits with residents, bedridden patients or residents who did not leave their rooms. I delivered activities to their room, music, books or/and just sit and chat with them.

Facilitate activities including painting, puzzles, singing, reading, arts and crafts, music, assortment of games, current events

Assisted residents with Dementia and Alzheimer’s in various activities including memory support exercises, games, music, singing, etc.

Promote socialization and encourage residents’ participation in various programs.

Serving meals to resident’s rooms or in the dining room and assist residents who had difficulty feeding themselves

Making sure all areas are cleaned for the day

Assist residents outside using wheelchairs, walkers, canes or assisting in walking

Completed patient care assignments by the end of each shift

Attend team conference meetings

The Township of Cherry Hill

820 Mercer Street

Cherry Hill, NJ 08034

August 2000 – September 2008

Records Clerk / Customer Service

Supervisor: Lucy Frizzle ad20o0@r.postjobfree.com 856-***-****

Daily interaction with the public while providing excellent customer service

Maintaining professionalism at all times no matter the situations as many were delicate in nature

Determining whether a customer’s situation was a civil or criminal matter and proceed with initiating that specific report process

Gathering as much information to complete each report to then provide it to the investigator

Retrieving reports for customers and other personnel within the Police & Investigative Departments

Assist other agencies in obtaining reports

Copying of all reports and distributing to the appropriate files

Responsible for filing all record reports, including traffic, investigative, etc.

Completing background check requests within all departments

Fingerprinting customer

Answering incoming calls & directing each call to the proper department

Handling money for customers and accountability

(I left my job at the Police Station in 2008 as my mother had a stroke which made her legally blind and have severe memory problems. It was too much for my father to care for her by himself.

After my mother passed, I stayed with my father as his health had declined from several strokes until his passing.)

Volunteering

United Methodist Community

460 Haddon Avenue

Collingwood, NJ 08108

856-***-****

Activities Aide/Memory Support

Supervisor – Mary Maloney – Director of Volunteering

ad20o0@r.postjobfree.com

I have been volunteering as an Activities Aide in their Memory Support Department. I work with clients who have Dementia and Alzheimer’s.

A typical day would include:

Doing different types of memory games on the computer with the clients and interacting on subjects they recognized

Having fill in the blank words to finish quotes or sentences

Singing songs from the past from their generation

Sorting colors with shapes and sizes

Cards Games

Trivia

Scarf Dancing

Painting on canvases, by numbers or in coloring books

Going down, “Memory Lane” from their past lives

Experience with clients with the following disorders:

Alzheimer’s – Dementia – Parkinson’s – Cerebral Palsy – Autism - Depression – Anxiety – (OCD) obsessive-compulsive disorder – (ODD)

Oppositional Defiance Disorder

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