JENNIFER OJEDA
*** ***** **** ****** ***** FL ***74 · 239-***-****
ad20n5@r.postjobfree.com ·
I am a very well organized and hard-working person. Dedicated towards all my work and great communication skills. I have had significant computer skills from school and my previous jobs in the dental offices. I would love to take the opportunity to grow in my professional field and help all my customers and patients feel great.
EXPERIENCE
05/31/2016 – 03/01/2018
DENTAL RECEPTIONIST, family health centers of sw fl
My responsibilities is to run insurance daily, call and confirm appointment times as well as scheduling. I also bill out daily procedures for each patient to the insurance. Before calling to confirm I also have to verify doctor notes and history done or each tooth procedure such as exams, filling, Root Canal, crowns and prohpy’s.
12/19/2012 – 05/27/2016
FRONT DESK RECEPTIONIST, world gym
I had answered phone calls, signed up memberships, made protein shakes. As well as I had did child care. I had also opened and closed facility daily. Ran gym supplies to make sure everything in stock, took bank deposits
03/02/2018- 5/11/2018
DENTAL RECEPTIONIST, BONITA DNTAL CARE
I had been working there for a little more than a month and my job duties now are to call and confirm appointments, triage patients and help some assistants seat patients in there room. I was told I would be in training for manager position when started but haven’t got taught anything, which is why I would like to start a better career field.
05/31/2018-06/21/2019
BUSINESS ASSISTANT, HEARTLAND DENTAL OF COMPLETE DENTISTRY OF ESTERO
I had worked here a little over a year. I had left due to giving birth to my son and had no one to watch him or send to day care. I had asked my manager if there was something I can do with them at home because I really loved working with them. She told me at that time that there wasn’t, so I told them I was unable to return at the moment. I had never worked for an amazing company before. I loved how we had huddle every morning so that all staff was on the same page on what to do throughout the day, meetings were also taken every Tuesday morning so that every staff also knew what was going on throughout the company and what could benefit us through our office to help out our providers. I also had enjoyed Thrives very much, it had amazed me that such thing even existed within a company. I noticed that people have opportunities to grow and build themselves up in there career, which is a huge benefit in my mind and something that I would like to pursue in. As a business assistant I got to engage with patients in person by presenting treatment plans and doing gum disease counts for hygienists. I would have never thought that a person at a front desk was able to do something like this, it had given me a huge opportunity to learn more and engage with my communications skills.
EDUCATION
AUGUST-MAY 2011-2015
HIGH SCHOOL DIPLOMA, east lee county high school
I have graduated with a 3.6 GPA. I had been involved in key club, track and field, and soccer for sports. I had also received my certified nursing assistant license from the medical program I joined in high school before I graduated.
2017-2018
ASSOCIATES CERTICATE, Rasmussen college
I have completed some classes and course for an associate’s degree, but then I had my son in 2019 so was unable to continue more due to unable to pay for more of my classes.
I am willing to get any certificates I need for my job or any training that I will need to get through to be able to be successful in my position.
SKILLS
Computer skills
Communication
Customer Service
Great verbal and written communication skills
Knowledge on Microsoft
Goal oriented
Self-motivated
team worker
billing out insurance
patience
Using Dentrix
POS Systems
Fast Learner
ACTIVITIES
I always like to think of my patients/customers as if I was in there position. I want to make sure that they are satisfied with our office/company and to always get great feedback. In the office I previously worked at, they included survey laptops so people were able to give us there opinion on things we may need to accomplish, which reviews would be online or on the website. It helps us to see what things we may need to work on to make people feel pleased. We are here to make people feel great and accomplish with life decisions.