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Customer Service Retail Merchandiser

Location:
Mauston, WI
Salary:
Offered
Posted:
January 22, 2024

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Resume:

Brittany Smith

Thank you for taking time out of you day to consider me for any job opportunities you have available! I can't wait to speak with you.

Mauston, WI 53948

ad20k1@r.postjobfree.com

+1-608-***-****

Hello, my name is Brittany Smith, I am available at any time during the weekdays and anytime during the weekends from 7am - to - 7pm

By email - ad20k1@r.postjobfree.com

By phone - 608-***-****

Thank you for taking time out of your day to consider me for any job opportunities you may have! Authorized to work in the US for any employer

Work Experience

Retail Merchandiser

Driveline Retail Merchandising - Mauston, WI

October 2023 to Present

I currently go to different dollar general stores in my area which are Mauston, New Lisbon (both stores), and Necedah and I follow planograms of the tasks of the jobs that need to be done that are assigned to me through my SmartPM app for the day. I take items off shelves to take the shelves off off need be and switch the around, add side wings if need be, taking out old price strips and put in new strips and then if the items need to be moved around I take items off the shelves and put the in the correct places accordingly, I also do complete isle resets if it is needed, I do certain project expansions if needed, I stock the new items that are being added to the isle's if there are new items, if new shelves are needing to be added I add the shelves and stock those as well, aling with removing pegs and adding pegs if they need to be added, i also take out discontinued items if things are discontinued. Cashier/Customer Service

Citgo Dino Stop - Wisconsin Dells, WI

July 2022 to September 2022

Greeting customer's, maintaining the store as in stocking shelves, facing shelves, putting away items from truck orders, going through shelves making sure nothing was expired and if expired taking off shelves, making sure parking lot was always clean and tidy, cleaning gas pumps, taking trash out inside and outside, customer transactions, cleaning bathrooms, sweeping and mopping floors, dusting then wiping down ALL shelving, stocking cooler, freezer, and keeping a clean and tidy counter, making coffee as well as keeping coffee area, doing cash drop throughout shift, and counting cash drawer before and after shift and after shift doing cash drop and making sure the cash drawer was where it needed to be before and after shift after cash drop.

Cashier/Sales Associate/Stocker, Store Organizer, Cleaner, Shelf Organizer, Order Picker for Online Shipping Orders.

Ross Dress For Less - Lake Delton, WI

September 2021 to November 2021

1. Worked cash register ringing up items customers were buying weather it was with cash, credit card, or debit card.

2. Organized specific areas/departments of the store every day I worked, as in going through men's and boys department and putting clothes back on the correct hangers and into the correct size racks, putting the correct size shoes back in the correct size shelving place. 3. Some days I would just be on the floor completely reorganizing the entire store where it needed to be reorganized and fixed up as well as stocking, cleaning, and helping my fellow co-workers make the store look presentable.

4. Order Picker, I would pick orders for customers that had ordered online for curbside pickup for a specific time so I would help my co-workers pick the items needed or pick the items I needed for the orders that would show up on my screen for my curbside pickups. Cashier, online order filler picker and packer, recovery, curbside order picker Kohl's - Wisconsin Dells, WI

September 2020 to November 2020

Cashier, picking and packing online shipping orders, picking and packing curbside pickup orders, store recovery, assisting customers with questions or helping them find items they need or are looking for, cleaning the store to perfect shopping experience standards, great customer service. Shift Leader/Manager

Arby's - Wisconsin Dells, WI

March 2018 to November 2020

Running shifts, taking orders, cleaning, fast and friendly service, making food, stocking, filling catering orders, and hospitality

Arena attendant

Family Entertainment Group - Wisconsin Dells, WI

July 2017 to November 2017

Promote virtual reality and run the game plays, cleaning, great customer service, money handling, up beat personality.

Cashier/Customer Service

Panara Bread - Wisconsin Dells, WI

February 2016 to November 2016

Taking orders, cleaning behind counter, stocking, bakery stock and hand out, helping with dining room, hospitality.

Hostess, Life guard, busser, server

Kalahari Resorts - Lake Delton, WI

December 2006 to November 2012

Responsibilities

Greeted and seated guests, kept guests safe and cleaning water parks indoor and outdoor, cleaning tables and setting tables, serving guests

Accomplishments

The joy of working with other and learned more hospitality. Skills Used

CPR certification

Education

High school diploma or GED in Basic

Reedsburg Area High School - Reedsburg, WI

Skills

• Great customer service (10+ years)

• Server (10+ years)

• Customer Service (10+ years)

• POS (10+ years)

• Training (3 years)

• Sales (5 years)

• Fast learner (10+ years)

• Cooking (10+ years)

• Organizational Skills (10+ years)

• Line cook (10+ years)

• Team Player (10+ years)

• Shift Lead (4 years)

• Crew Member (10+ years)

• Food Service (10+ years)

• Fast Food (10+ years)

• Team Member (10+ years)

• Basic Math (10+ years)

• Restaurant Experience (10+ years)

• English (10+ years)

• Cashiering (10+ years)

• Time management (10+ years)

• Lifeguard (8 years)

• Swimming (10+ years)

• Busser (7 years)

• Host/Hostess (7 years)

• Cleaning Experience (10+ years)

• Leadership (10+ years)

• Restaurant Management (3 years)

• Heavy Lifting (10+ years)

• Kitchen Experience (10+ years)

• Hospitality (10+ years)

• Hotel experience (10+ years)

• Retail sales (5 years)

• Communication skills (10+ years)

• Outside sales (9 years)

• Typing (4 years)

• Customer support (10+ years)

• Customer service (10+ years)

• Typing (7 years)

• Leadership (3 years)

• Sales (7 years)

• Cash handling (10+ years)

• Hospitality (10+ years)

• Assembly (10+ years)

• POS (10+ years)

• Serving (5 years)

• Retail sales (10+ years)

• Cash register (10+ years)

• Driving (10+ years)

• Restaurant experience (10+ years)

• Shift management (3 years)

• Cooking (10+ years)

• Merchandising (7 years)

• Planograms (1 year)

• Pricing (5 years)

• Hotel experience (10+ years)

• Coffee Experience (10+ years)

• Barista Experience (3 years)

• Packaging (10+ years)

• Moving Experience (7 years)

Languages

• English - Expert

Certifications and Licenses

CPR

January 2009 to Present

ServSafe Food Handler

August 2019 to August 2025

Manager test passed in 2019 ServSafe Food Handler. For Management test at Arby's in Wisconsin Dells, Wi

First Aid Certification

January 2020 to March 2020

Was only available to give Bandages to guests then send them to first aid office at Kalahari. Unless I was on my way to lunch/30 minute break then I was available to walk them to first aid office AED Certification

April 2009 to Present

Lifeguard Training

April 2009 to Present

ServSafe

July 2018 to Present

CPR

January 2009 to Present

CPR certified through Red Cross

First Aid CPR AED

January 2020 to March 2020

1. Watching guests in pools, coming out of the bottom of slides, and watching kiddie play areas to make sure they were able to swim safe, exiting slides safely, and making sure children were safe in the kiddie area.

2. Sending guests down slides safely and sufficiently so they would not injure themselves, and making sure there were enough people on specific slides.

3. Cleaning up after ourselves and others during our half-hour- 45 minute rotations to keep top and bottom of slides and pool areas clean and tidy.

4. (IF) we had a guest that had an issue swimming or fear of the depth of the pool or bottom of any slide we would have to blow our whistle multiple (3) times and jump in and help the guest to the edge of the pool or slide with our flotation divice we had on us at all times. 5. If we worked night shift, at the endbof the night after the park would close we as life guards would Walk around the entire water park with a broom and dustpan and clean up and garbage on the floors, grab any left over towels left at tables, chairs, and on the ground and put the towels into the dirty towels bins at the front of the park, dump the dust pans into the garbage can that were placed in different places around the park, then take hoses that were hooked up neatly looped on holders around different places around the park and hose down the floors as far as ever hose would reach. Brittany Nicole Smith

September 2022 to September 2030

Regular Drivers license. Non CDL

Additional Information

COVER LETTER:

Hello my name is Brittany Smith and I am a happily married mother of 5, I have many years of work history. I am very interested in learning much more in new jobs. I do have experience with customer service and many more of food service and factory, I'm a very outgoing, positive, dedicated, dependable, and fast learning worker! I am willing to learn alot more due to wanting to be able to have more experience to add to my work history and so I can learn more than what I have now. I have worked in many places including food industries, plenty of retail experience, life guarding, hostessing, bussing, and much more. I would love to work with others and have the person to person contact! I am extremely willing to take on new tasks to learn every day and I catch on quick when training in new area of work, I am also very independent but also love working with a team as well, as I seem to have sone days where I work better alone and then i have days where I seem to work better in a group setting it just depends on the project and the task at hand. I am mainly looking for hours that allow me to make sure I am able to get my kids up and ready for school and off to the bus in the morning by 6:40am and have enough time to get myself ready for work in the same process, then the ideal job i am also looking for is full time to where i am able to be off work by 4:30pm and home by 5pm or 5:30pm to care for my family and be able to spend a little bit of time with them after work to help my kids with homework and make dinner and spend some time with my husband before the next work day. A little more about me is that I am always excited and eager to learn more new things every day no matter how big or small, I am a very fast learner and I catch on quite fast on most things! I also strive to do as much as I can to make any company I work for better in any way that I can if I am told there is room for improvement and if I am told there's room for improvement I will always ask questions as to what I can do better or what I can do to make those improvements. I am truly looking forward to working for your company and I can't wait to hear from you soon! thank you for your possible consideration!



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