Wanda Luna

Deli and Bakery Dept. Manager

Dorchester, MA 02124

ad20i8@r.postjobfree.com

+1-857-***-****

Reliable and diligent worker who is skilled and experienced in customer service, food services and home health aide; bilingual in written and oral communication in Spanish and English. Authorized to work in the US for any employer

Work Experience

Deli and Bakery Department Manager

bfresh - Somerville, MA

June 2017 to Present

Oversees Meat and Seafood, Deli and Bakery departments. Responsibilities include but not limited to creating schedules, all food orders, following numbers and planning orders accordingly to lessen shrink and promote a larger margin. Helping with the hiring process for my departments. Keeping my departments clean, stocked and organized at all times. Delegating tasks to employees. Working side by side with employees to give and receive as many learning experiences as possible. Crew Member

Dunkin' Donuts - Sommerville, MA

February 2017 to September 2017

Serve coffee and sandwiches. Greet customers, monetary and card transactions. Picking and Packing

Gillette - Boston, MA

July 2016 to December 2016

I tape up boxes, run the machines. Pack the razors, clean up warehouse at the end of my shift. Retail Associate/Customer Service

Primark - Boston, MA

August 2015 to November 2016

Responsibilities; Ensured Customer Satisfaction.

Greet customers, stock, fold clothes and make sure the store remains neat. Handled monetary transactions; Issued credit and processed returns; Called for price checks, voided sales and obtained authorization for credit.

Accomplishments:

It's very busy and i like to keep busy.

Skills Used:

Customer Service.

PCA Personal Care Assistant

Walsh House - Dorchester, MA

June 2012 to January 2015

Cared for an elderly man in his home; Prepared and served his meals; Bathed and dressed him; Reminded him to take his medication. Kept quarter clean and orderly; Washed, dried, folded his clothes and linens and put them in their designated area.

Team Member

Dunkin Donuts - Framingham, MA

December 2011 to June 2012

Shopper

Stop and Shop Supermarket - Framingham, MA

January 2009 to June 2012

Responsibilities

I would shop and bag groceries for on line customers. Housekeeper

Countryside Nursing Home - Framingham, MA

June 1997 to August 2004

Vacuumed, swept, mop and wipe down counters. A lot of dusting. Clean bathrooms and patient's rooms. Empty trash bins. And always said hello and asked the patient's how they were doing. Last but not least, maintained a very clean environment.

Laundry Aide

Countryside Nursing Home - Framingham, MA

August 1996 to August 2004

Responsibilities

i would separate the colors from the whites. Wash, dry, fold and put away the clothes in the patient's room. The linens and everything else I would put it away in their designated area. Dietary Aide

Countryside nursing home - Framingham, MA

January 1996 to August 2004

Assist with meal preparation, dining room assistance, dishwashing and cleaning of kitchen. Assists in the kitchen area prior to, during, and after meals are served to the patients, staff and community patrons. Education

High school or equivalent

Skills

• Customer Service Skills (10+ years)

• Food Service (4 years)

• Assistant Manager (4 years)

• Computer Literacy (3 years)

• Coffee experience (1 year)

• Picking & packing (2 years)

• Meat cutting (3 years)

• Senior care (5 years)

• Food preparation (3 years)

• Barista experience

• Cleaning (10+ years)

• Meal preparation

• Food safety

• Home Care

• English

• Laundry

• Caregiving

• Spanish

• Cashiering

• Shift Management

• Microsoft Word

• Management

• Sales

• English

• Retail Sales

• Merchandising

• Kitchen Management Experience

• Bilingual

• Supervising Experience

• POS

• Food Handling

• Dietary Aide Experience

Languages

• Spanish - Fluent

Certifications and Licenses

Food Handler Certification

Additional Information

Speak and write in Spanish.

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