CB Celena Bowser

Bayonne, NJ ***** 201-***-**** ad20i7@r.postjobfree.com

PROFESSIONAL

SUMMARY

With many dedicated years to multiple organizations in the search to find a place to call home, what has been learned on this journey is the place to call home is myself. All of the energy and personality that went into filling the listed positions collectively became the brand: Asananelec; our core brand values are kindness, inclusivity and peace.

This brand can onboard any organization and facilitate its capacity to thrive. Looking forward to collaboration.

SKILLS Fantastic active listening abilities

A1 communicator

Millennial computer knowledge

Immaculate customer service

talent

Genuine interpersonal behavior

Innate emotional intelligence

Self-starter

WORK HISTORY PATIENT CARE SPECIALIST 05/2022 to CURRENT Green Thumb Industries Bloomfield, NJ

Listen to the patient's individual health needs and desires and offer them appropriate recommendations from GTI's menu of products. Maintain in-depth knowledge of alternative treatment center products and services to provide appropriate recommendations to customers. Thrive in fast-paced, high-traffic environment with grace and serenity. Handle over 50 customer calls per day; assist and direct over 100 customers per day.

GUEST SERVICES REPRESENTATIVE 01/2022 to 05/2022

American Dream East Rutherford, NJ

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Developed and maintained positive relationships with guests for satisfaction.

Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Answered a multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Trained new staff members in customer service techniques regarding entertainment centers.

OWNER 05/2018 to 03/2020

Personal Stretch Service Client Estates

Performance of high-end, in-home, full body stretch sessions. Consulted with clients to assess physical needs and perform optimal solutions.

PER DIEM TEACHER 09/2015 to 06/2019

Source4teachers Jersey City, NJ

Position included various tasks and assignments in accordance with NJ public school systems.

Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

Upheld classroom routines to support student environments and maintain consistent schedules.

Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Maintained day-to-day classroom management and discipline to promote learning initiatives.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Supervised lunchroom and recess activities.

Kept accurate and current attendance records and assignment sheets to maintain file compliance.

Adapted lesson plans and student activities to meet needs of students with special learning needs.

Monitored student progress and provided feedback to students, parents and school administrators.

Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools. TELLER 08/2012 to 08/2015

Chase Bank Jersey City, NJ

Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.

Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Processed customer transactions promptly, minimizing wait times. Disbursed cash and checks accurately while maintaining security of cash drawers.

Maintained friendly and professional customer interactions. EDUCATION BA English writing 05/2017

Kean University, Union, NJ

MUSIC HIGH EST. 2020 A non-profit dedicated to youth social growth.

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