Kristy Henriquez

Cell 301-***-****

ad20h6@r.postjobfree.com

Objective:

My goal is to grow within the business while gaining more experience in a structured company environment. To become a great asset to a company through responsibilities, innovation creativity, and knowledge.

Skills:

Telephone Technique, Training, Strong Written/Verbal Communication, Knowledge with HIPPA Guidelines, Strong Organization Skills, Filing, Charge and Payment posting, Customer Service, and Scheduling.

Computer Software:

Microsoft Office Suite, Medical Manager Software, NextGen, EMR, Lyra & IMS

Insurance Company Knowledge: HMO/PPO, Medicare, Processes 1500 Claim Forms, Data Entry, EOBS, CPT/ICD-9

License/ Certifications:

CPR, CNA/MedTech

Experience:

Supportive Family Services Chesterfield, VA 7/2023-Present

Direct Care Professional

●Ensure that individuals take their prescribed medications.

●Dispense medications in accordance with applicable laws, rules and regulations.

●Support consumers with their daily activities, such as personal care, running a home, and running errands.

●Integrate residents into the community by organizing holidays and leisure activities.

●Assisting to teach residents daily life skills by following documented training programs.

●Support consumers through teaching them to be the most independent in their self-help-skills.

●Assist and develop fine motor coordination and gross motor skills through various activities and exercises.

●Encourage various modes of communication that support the development of meaningful relationships including the modeling of appropriate behavior to persons served and community involvement and inclusion.

●Implement daily schedules, including all routines and life skills activities as directed by supervisor or written in the plan.

●Record daily on required consumer goals, baselines, logs (including medical charts), and other reports as instructed (incident reports, as necessary)

Cardiac Associates P.C. Rockville, MD 2007-2019

Medical Records Technician/Assistant Supervisor

●Organized the medical record department and maintains a system of records concerning patient diagnosis, treatment, admissions, discharges, and transfers related concerning patient diagnosis, treatment, admissions, discharges, and transfers related to daily patient changes.

●Organized duties for medical record clerks, provides coverage for all units, and interacts with the medical staff to provide care for the patient.

●Ensured confidentiality of all medical records information and completed forms for release of information.

●Established and maintained a sign out system for tracking medical records.

●Always maintain Compliance and HIPAA standards.

●Assisted with departmental investigations and audits.

●Confirmed that detailed reports are filed in an accurate and timely manner.

●Guarantees that all patient records are onsite prior to their visit.

●Distributed transcribed reports and referrals from other doctors.

●Trained all new hires in all policies and procedures.

●Scanned all records and reports into EMR system.

Kristy Henriquez

Cell 301-***-****

ad20h6@r.postjobfree.com

Cardiac Care Associates Fairfax, VA 2006-2007

Front Desk Receptionist

●Greeted clinic visitors and operated multi-line telephone system, scheduling appointments, and assisting patients with prescription refills and insurance questions.

●Collected and processed co-pays and addressed billing issues.

●Scanned medical records, created claims, and entered demographic information through EMR software.

●Generated orders for diagnostic screenings and tests, such as mammograms, CT scans and x-rays

●Implemented changes to scheduling system to improve patient flow (grouping similar services, avoiding scheduling more than one new patient per hour, etc.

Maryland Heart Bethesda, MD 2004-2006

Medical Records Clerk

●Communicated necessary information to Supervisor and management staff to assure accuracy of data.

●Performed administrative and office support activities.

●Answered and transfers incoming telephone calls.

●Performed word processing, filing, and email/faxing.

●Extensive software skills & competencies are required, as well as Internet research abilities and effective communication skills. Includes: MS Office (Outlook, Word, Excel, PowerPoint).

●Worked under the direction of the Office Manager/ Head of the Records Department.

●Ordered medical records using our Needles database in conjunction with ARC.

●Followed up on medical records, communicated with clients regarding treatment facilities as well as communicated with facilities and providers regarding records.

●Pulled records as needed for upcoming visits.

References:

Available upon request

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