NAOMI FOSTER

ad20ev@r.postjobfree.com *** N. New York Ave Winter Park

CAREER OBJECTIVE

Quality-oriented professional with 7.5+ years of experience and a proven knowledge of customer satisfaction, guest retention, and inventory planning and control. Aiming to leverage my skills to successfully fill the Administrative, Clerical or Guest Representative role at your company.

PROFESSIONAL EXPERIENCE

ALL N ONE ANSWERING AND RECRUITMENT SRV.

Administrative Assistant Jan.-2022-present

●Answer phones

●Set appointments

●Estimates

●Accounting/Billing/Claims

●Bookeeping

Waldorf Astoria, Boca Raton, FL

Guest Service Representative, Apr 2017 – Jun 2020

●Greet, register, and assign rooms to guests of hotels or motels.

●Verify customers' credit, and establish how the customer will pay for the accommodation.

●Contact housekeeping or maintenance staff when guests report problems.

●Make and confirm reservations.

Allure Day Studio, West Columbia, SC

Spa Attendant, Mar 2014 – Jan 2017

●Manicures and PedicuresAssist Therapist SanitationOffice DetailScheduling

Doubletree Hotel, Columbia, SC

Guest Service Representative, Oct 2012 – Jul 2014

●Greet, register, and assign rooms to guests of hotels or motels.

●Verify customers' credit, and establish how the customer will pay for the accommodation.

●Contact housekeeping or maintenance staff when guests report problems.

●Make and confirm reservations.

Extended Stay Deluxe Hotel, Irmo, SC

Guest Service Representative, Jul 2007 – Mar 2009

●Greet, register, and assign rooms to guests of hotels or motels.

●Verify customers' credit, and establish how the customer will pay for the accommodation.

●Contact housekeeping or maintenance staff when guests report problems.

●Make and confirm reservations.

EDUCATION

University of Phoenix

Phoenix, AZ

Completed coursework towards M.B.A. Hospitality Management (Mar 2012)

ADDITIONAL SKILLS

●Data entry and typing skills

●Administrative and Clerical skills

●cross trained in various departments including: food and beverage, catering and housekeeping

●Event planning

CREDENTIALS AND LICENSES

●Drivers license

●Hair Braiding

●Microsoft suite ( work, word, excell)

●Onq certified

REFERENCES

References available upon request

Contact this candidate