**** ******** ********

Mundelein, IL *****

847-***-****

ad20ef@r.postjobfree.com

FRANK LAROSE, MBA, PMP, SMC

SUMMARY

Internationally renowned project manager executive and educator with over 30 years of success in delivering business solutions and leading cross-functional teams that created long-term stakeholder value. Sought out by Fortune 500 companies and not-for-profit firms to devise core business strategy and achieve operational and performance goals. Widely regarded as a thought leader, articulate communicator, influencer, and inspiring mentor. Certified Project Management Professional and Scrum Master, experienced with Waterfall and Agile Methodologies.

Industry Experience: Digital Marketing; Telecom; Conferencing; Information Technology; Consulting; Healthcare, Property and Casualty Insurance; Manufacturing/Distribution; Pharmaceutical; Non-Profit/Association; and Education.

Core Competencies:

Project and Program Management

Leadership, Mentoring, Training and Coaching

SDLC Waterfall and Agile Methodologies

Business and IT Strategy

Vendor Management

Business Transformation

Effective Oral and Written Communications

Applications Development

Outsourcing and Offshore Development

Change Management

Management Analytics

Procurement

Proposal Management

Negotiation

Oracle Enterprise Resource Planning (ERP) Implementations and Support

Systems Consolidation

Hardware Acquisition and Implementation

Systems Integration

Application and Data Migration

In-depth knowledge and experience with Financial Management systems

Customer Relationship Management (CRM)

Product Development

Relational Databases and Op Systems

PROFESSIONAL EXPERIENCE

CVS Health, Buffalo Grove, IL Sep 2021 – May 22, 2023

Senior Project Implementation Manager (PMO) Consultant

Successfully managing multiple waterfall and agile IT and Business projects across various CVS PBM environments.

Act as a Scrum Master, facilitating agile ceremonies and ensuring adherence to Agile principles and practices.

Lead and coach cross-functional teams in the adoption and implementation of Agile methodologies, promoting collaboration and continuous improvement.

Successfully managing the implementation of new products and services to multiple CVS clients (Government, Corporations, and Universities) using Agile frameworks.

Utilize Agile project management tools, such as Rally (similar to Jira), to track and manage project progress, user stories, and backlog.

Provide ongoing support and leadership for Sales, Marketing, and Operations in an Agile environment fostering effective communication, cross-team collaboration, and alignment with strategic goals.

Collaborate with global project resources and client leadership using various tools, including Clarity, Office 365, MS Teams, SharePoint, Rally, Skype for Business and WebEx.

Elmhurst University, Elmhurst, IL Nov 2015 - Current

Adjunct Professor, Department of Business and Economics – Part Time

Sole pedagogical responsibility for developing curricula, syllabi, classroom and online instruction for courses and presentations, via work groups, exercises, and events, as well as traditional lectures. Creates student participation modules and networking opportunities at the undergraduate and graduate levels, in both distance learning and classroom environments, for students diverse in age, ability, location, and cultural backgrounds. Through adaptive thinking and proactive communication, motivates students to expand their knowledge and cultivate a pragmatic understanding of classroom principles for immediate application. Sought out by colleagues to collaborate on student engagement opportunities and strategize on new courses programs. Lifelong learner who challenges students to enjoy and share knowledge.

Courses include:

oProject Management

oFinance for Project Managers

oMarketing

oInternational Marketing Management

oStrategic Management

oInnovation & Entrepreneurship

oPMI’s PMP examination preparation

oStaff, faculty, and student collaboration tools include Office 365, SharePoint, Adobe Connect, WebEx, OneDrive, Skype for Business, GoTo Meetings, MS Teams, Zoom, and Blackboard.

Staff, faculty, and student collaboration tools include Office 365, SharePoint, Adobe Connect, WebEx, OneDrive, Skype for Business, GoTo Meetings, MS Teams, Zoom, and Blackboard.

American Management Association, Chicago, IL Oct 2020 - Current

Adjunct Professor – Part Time

Faculty Member – Contract

Lecturer

oProject Management and other management courses

Staff, faculty and student collaboration tools, includes: MS Teams, Zoom and Adobe Connect.

Vision Integrated Graphics, Bolingbrook, IL Nov 2019 – March 2020

Sr. Project Management Consultant

Provided Project Management Leadership consulting services to a Digital Marketing Company, focusing on improving the effectiveness of their project management team in delivering products and services to customers in the e-commerce space (email and printing services).

Managed and mentored project management techniques with an emphasis on delivering MPV using Agile (Kanban).

Mentored and guided the project management team in implementing Agile methodologies, specifically Kanban, to deliver Minimum Viable Products (MVP) and enhance project delivery efficiency.

Successfully provided an expected level of Project Management training to their PM within the Marketing and Product Development organization.

Conducted Project Management training sessions for the Marketing and Product Development organizations, ensuring that project managers were equipped with the necessary skills and knowledge to drive successful project execution.

Offered regular on-on-one coaching and support to project managers, assisting them in overcoming challenges and improving their project management capabilities.

Managed projects involving customer data migrations through various API’s into digital marketing applications, ensuring smooth and successful transitions.

Developed project optimization standards, processes, and procedures to enhance project management practices and streamline the delivery of producs and services to customers.

Utilized Salesforce’s TaskRay project management tool to manage several small ongoing projects, ensuring effective task tracking, collaboration, and timely completion.

Engaged in regular communication and consultation with senior executives, providing status updates, aligning goals and objectives, and addressing any project-related concerns.

Collaborated with customers and project stakeholders through various collaboration tools, including SalesForce (Quip, Service, Marketing, Sales, Einstien, TaskRay, Mulesoft), Office365, SharePoint, Jira, Skype for Business, GoTo Meetings and Zoom.

US Cellular, Chicago, IL June 2018 – Nov 2019

IS Sr. Project Manager (PMO) Consultant

Successfully managed and delivered multiple projects using both waterfall and agile methodologies.

Created holistic enterprise-level delivery plans with multiple tracks of work, including MVPs where possible.

Reviewed and managed Vision and Scope proposal documents, ensuring alignment with governance models.

Confirmed and managed core resource requirements, collaborating with various resource managers

Managed projects involving data migration APIs for new applications.

Approved vendor services proposals and contracts for project work.

Conducted Kick-Off Meetings and led mind-mapping sessions.

Created delivery approach documents, including MVPs, dependencies, and timelines.

Managed change requests impacting scope, schedule, and budget.

Logged, tracked, and resolved project issues, risks, and decisions.

Facilitated weekly status meetings with track leads and project owners.

Prepared and distributed weekly status reports.

Updated project reporting tool for accomplishments, tasks, milestones, issues, and risks.

Oversaw budget management and conducted regular budget reviews.

Managed deployment and commercial launch readiness, coordinating with various stakeholders.

Prepared retrospective documentation for project learnings.

Collaborated with client leadership through Office365, SharePoint, Jira, Skype for Business, and WebEx.

CVS Health, Buffalo Grove, IL May 2017 – June 2018

Senior PM (PMO) Consultant

Successfully managed 42,000-hour project (Waterfall) (~250 resources) from Requirements through Implementation

Successfully managing a 13,500-hour project (CVS Agile) (~100 resources) from Requirements through Build

Project included significant data migrations through various api’s into new applications that would support new operational efficiencies.

Global project resources and client leadership collaboration tools, included, Clarity, Office365, SharePoint, Jira, Skype for Business, and WebEx.

US Cellular, Bensenville, IL August 2016 – May 2017

IS Sr. Project Manager (PMO) Consultant

Successfully managed and responsible for multiple projects from Initiation through Planning, Execution, Monitoring & Controlling, and Closing.

Created and managed holistic Enterprise level delivery plans consisting of multiple tracks of work (MVPs where possible). Projects were hybrid Agile.

Reviewed Vision and Scope proposal documents and confirmed and managed to the governance model (IS, Enterprise, Engineering and others)

Confirmed and managed the delivery planning of core resource requirements (Solution Architect, Technical Support Analyst, Business Analyst, Test Leads, Key Development and Delivery Team Members). This required good collaboration with various resource managers.

Projects managed included a significant amount of data migration with various api’s to support new applications.

Managed and approved vendor services proposals and contacts for work performed on various projects

Conducted Kick-Off Meetings and lead mind-mapping sessions

Lead the creation of delivery approach documents: MVP and tracks of work; dependencies and deliverables; timelines for tracks of work.

Created and managed change requests affecting scope, schedule and budget

Logged, tracked, reported and managed the resolution or mitigation of project issues, risks and decisions

Facilitated weekly status meetings with track leads and project owners

Created and distributed weekly status reports

Updated an Enterprise project reporting tool (accomplishments, tasks, milestones, issues, and risks)

Budget Management: establish budget workbooks with approved funding amounts; maintenance and tracking of project budgets and actuals; monthly review of budget and forecasts with project owners, IS senior management and enterprise financial analyst based on the governance model; baseline budget for entire project tracks

Managed the deployment and commercial launch readiness: Confirm SIT and UAT completed; worked with release management on readiness checklist; worked with business owner to confirm readiness; work with enterprise change management to assure alignment.

Prepared retrospective documentation

Managed projects and worked with client leadership through various collaboration tools, including: Clarity, Office365, SharePoint, Jira, Skype for Business, and WebEx.

Leadership Greater Chicago (LGC), Chicago 2015 - 2016

Project Director (Taproot Consultant)

Successfully led and completed a Salesforce CRM project implementation using a hybrid approach of waterfall and agile methodologies.

Employed waterfall methodology for requirements gathering, system design, and configuration

Transitioned to agile methodology, specifically Scrum, for development and implementation phases.

Failitated daily stad-up meetings, spring planning, and sprint reviews to ensure collaboration and adaption.

Leveraged agile princilples for flexibility, iterative development, and continuous improvement.

Completed the project within the expected time frame and budget.

Implemented project management best practices, including milestone tracking, risk management, and effective communication.

Achieved a successful Salesforce CRM implementation, meeting client objectives and requirements.

Independent Management Consultant, Chicago, IL 2014 - 2015

Consultant

Project, Program and Portfolio Management.

Project Mentoring, Training and Rescue.

Business/IT Strategy Definition, Planning, Execution, Monitoring and Controlling.

VERIZON, Chicago, IL 1999 - 2014

Senior Manager

Led the Project, Program and Portfolio IT activities for the Conferencing Global Billing and Financial Systems.

Successfully led the development and maintenance of Oracle ERP Global applications, including Payables, Receivables and General Ledger.

Successfully led the ongoing project development activities for all Global Billing of the Conferencing products and services.

Worked closely with the tax and legal departments to ensure proper taxation activities met the the requirements for APAC, EMEA, Canada and the U.S.

Managed the development and maintenance of interfaces to SAP and Hyperion Financials.

Successfully managed the conferencing data feeds for all regions (APAC, EMEA, Canada and U.S.) quarterly financial data feeds.

Worked closely and in collaboration with key stakeholders in the various global regions for billing and financial reporting.

Developed a collaborative relationship with many global countries key stakeholders (including directly with key customers).

Worked with internal and external resources effectively while dealing with different time zones and cultures.

Led teams of IT resources located throughout the world to deliver projects successfully on time, on budget and meeting scope. Resources were located in South America, India, U.K., France, Germany, Japan, and the U.S…

Over 15,000 hours experience leading large, complex, cross-functional global projects

Led applications development, enhancements and database performance improvements during the rapid growth of Conferencing business from $100M to $500M in revenue.

Managed and approved vendor services proposals and contacts for work performed on various projects

Led a team of more than 70 resources

Core business products and services: audio, video and net conferencing globally. A combination of Verizon and third party partnerships, such as, WebEx.

Led multiple development projects that consisted of applications and data migrations with various api’s internally and externally to support new customers, acquisitions and building new operational systems to improve performance and increase revenue.

Other collaboration tools included Microsoft’s suite of applications and SharePoint.

CONSTELLAR CORPORATION, Chicago, IL 1998 - 1999

Director of Professional Services

Led the U.S. consulting organization for product implementation and training services provided to current and prospective customers. Supported sales and consistently generated 65% of Company’s revenue in U.S. through consulting services.

The company’s primary applications supported data conversions from legacy to Oracle databases. It was a form of middleware using various API’s.

ORACLE CORPORATION, Chicago, IL 1996 - 1997

Managing Principal

Led multiple teams of developers and analysts, providing technical and functional ERP and IT expertise to resolve complex issues whle creating efficient and effective automation processes and solutions for environmental controls, service, aerospace and health care manufacturing industries.

Proposal and contact development/writing.

COOPERS & LYBRAND, L.L.C., Chicago, 1993 - 1996

Managing Associate

Project Management, Outsourcing and Business Development.

Project management consulting included Milwaukee Insurance…one year assignement.

AMERICAN HOSPITAL ASSOCIATION, Chicago, IL 1990 - 1993

Director IS

Managed multiple development and support projects for AHA’s comparative hospital data products.

Managed and approved vendor services proposals and contacts for work performed on various projects

EDUCATION

M.B.A., Lake Forest Graduate School of Management, Lake Forest, IL

B.S. Management Economics, Russell Sage College, Albany, NY

A.O.S. Data Processing, Albany Business College, Albany, NY

CERTIFICATES

Project Management Professional (PMP)

Scrum Master Cerified (SMC)

Change Management

Management Analytics

Strategy and Execution

Global Business

Military

UNITED STATES MARINE CORPS

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