A L L I S O N K L A R E N B E E K

AK

Strong Customer Service Skills

Strong attention to detail and good

analytical skills

Well-organized & Creative

Time Management

Advanced Skills in Office 365

Adobe Products

Accounting Software (Quickbooks,

NetSuite, PC Law, ProLaw)

WMS Software

Internet Navigation/Search Tools

10+ years working with

Windows/Mac

IT Setup & Troubleshooting Skills

Smart Serve Certified

I am an ambitious, reliable, and energetic candidate, eager to gain new work experience. I am well organized and dedicated to excelling in my responsibilities. Through my academic experiences and extra-curricular activities, I have demonstrated strength in leadership skills, and I am equally comfortable in performing as an individual or as part of a team. I enjoy interacting with customers and finding creative ways to deal with challenges. K E Y S K I L L S

Profile

E D U C A T I O N

High School Diploma

2008 - 2011

ST. MARGUERITE D'YOUVILLE S.S

Sheridan College

2021-Present (Part-Time)

COMPUTER SYSTEMS TECHNOLOGY

E X P E R I E N C E

647-***-****

15 Adirondack Crescent, Brampton

ad20co@r.postjobfree.com

Allison's LinkedIn

Matrix Industrial Control Systems, Inc.

2023 - 2024

ACCOUNTING/ADMINISTRATIVE

Managed all accounting transactions

Published financial statements on time

Handled monthly, quarterly, and annual closings

Reconciled accounts payable and receivable

Ensured timely bank payments

Computing taxes

Managed balance sheets and profit/loss statements

Audited financial transactions and documents

Month-end and year-end close process

Assisted management in the decision-making process by preparing budgets and financial forecasts

Complied with financial policies and regulations

Created and managed filing systems

Handled office equipment including printers, copiers, and fax machines Created purchase orders and assisted with the inventory process Managed (order/inventory) all office supplies

Daily Mail/courier pick-up and distribution

Additional office tasks as required

A L L I S O N K L A R E N B E E K

AK

E X P E R I E N C E

Simmons da Silva LLP

2023

ADMINISTRATIVE ASSISTANT/RECEPTION

Greeted clients and visitors with a positive, helpful attitude Professionally answered phones, and routed calls as necessary Assisted clients to boardrooms for meetings

Announced clients as necessary via email or phone

Assisted with various administrative tasks including copying, faxing, taking notes, making travel arrangements, and ordering partner and client lunches

Prepared meeting and training rooms

Created and managed filing systems.

Scheduled meetings and appointments for all staff. Expert in handling office equipment including printers, copiers, and fax machines. Managed Mailroom.

Ordered and inventoried/organized all office supplies. Daily mail pick-up and delivery to all staff.

Dealt with outgoing and incoming parcel delivery (Purolator, UPS, FedEx, Same-Day couriers, and Canada Post mail (Pitney Bowes). Additional office tasks as required

Liquor Control Board of Ontario (LCBO)

2022 - 2023

CUSTOMER SERVICE REPRESENTATIVE - SEASONAL

Greeted customers with energy and enthusiasm upon their entry Maintained a positive, empathetic, and professional attitude toward customers at all times Established and maintained lasting relationships with clients, customers, and other team members Drove business by providing excellent customer service and product and service knowledge as well as superior customer relationship-building skills

Acknowledged and resolved customer complaints

Registered sales on a cash register by scanning items, itemizing, and totaling customers’ purchases and returns Handled cash, credit, debit, and gift card transactions, ensuring charges are accurate and returning correct change to customers Balanced cash drawer by counting cash at the beginning and end of work shift. Assisted with receiving inventory, stock replenishment, and maintaining customer-ready standards Maintained a safe and clean working environment by complying with procedures, rules, and regulations. Processed online orders for delivery and/or store pick-up. A L L I S O N K L A R E N B E E K

AK

E X P E R I E N C E

NIKA LAW LLP

2020 - 2021

OFFICE MANAGER

Opened and closed the office as per work hours (Mon to Fri) Attended phone calls

Provided administrative support to lawyers and enhanced office effectiveness Drafted correspondence such as letters and memos on behalf of lawyers Maintained legal files and databases

Scheduled meetings and appointments

Maintained calendars and deadlines

Assisted with document production

Assisted with client intake and billing

Attended meetings to be a witness

Greeting clients/hostess activities

Boardroom/Office Maintenance

Social media maintenance – Facebook/Instagram within Company guidelines and policies Assisted with marketing and business development events Attended to collection matters re: client accounts Attended to mail, mailroom, copying, supply ordering, binding, filing, and other administrative tasks Managing day-to-day Accounts Payable/Accounts Receivable and Office Expenses Office facilities – phones, internet, computer equipment Create accounts and configure hardware for new employees Setup/support audio and video equipment in boardrooms Dealt with troubleshooting and resolving connection, printer, and software issues Setup of new machines and equipment

Updates of applications and other office duties as required Wild Wing Blue Mountain Village

2022

BARTENDER/SERVER

Answering phones to take reservations or to-go orders, and greeting, seating, and thanking guests. Maintain a positive attitude that promotes teamwork within the restaurant. Perform various guest services by taking orders, and serving food and beverages to the guests promptly. Collect payments from guests promptly.

Check with guests to ensure that they are enjoying their meals and take action to correct any problems. Check guest's identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. Clean tables or counters after guests have finished dining. Stock service areas with coffee, food, tableware, etc. Perform cleaning duties, such as sweeping, tidying up the server station, taking out the trash, or checking and cleaning the bathroom. Other duties as required.

A L L I S O N K L A R E N B E E K

AK

E X P E R I E N C E

ADMINISTRATIVE/LEGAL ASSISTANT/RECEPTION/MAILROOM CLERK Loopstra Nixon LLP

2011 - 2020

Evening and lunchtime reception duties (switchboard) Dictation of legal documents & and correspondence

Proficient in writing and handling business correspondence Competent at filing and updating records

Strong ability to use standard business software and applications Adept at making travel and accommodation arrangements Production of Excel spreadsheets for the accounting department Data entry for the accounting department

Banking for firm & and closing transactions

Provided administrative support to lawyers and enhanced office effectiveness Draft correspondence such as letters and memos on behalf of lawyers Maintained legal files and databases

Prepared and filed court documents

Scheduling meetings and appointments

Maintained calendars and deadlines

Assisted with document production

Assisted with client intake and billing

Assisted with document review and discovery

Attended meetings to be a witness

Expert in handling office equipment including printers, copiers, and fax machines Managed Mailroom

Daily mail pick-up and delivery to all staff

Dealt with outgoing and incoming parcel delivery (Purolator, UPS, FedEx, and Same- Day couriers Ordered and inventoried/organized all office supplies Photocopying/scanning/binding

Managed firms closed files and dealt with off-site storage/Third Party Administrator R E F E R E N C E S A V A I L A B L E U P O N R E Q U E S T

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