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MARINA A. ALBANESE 408-***-**** / ad20c6@r.postjobfree.com/ Morgan Hill, CA 95037

TOP SKILLS

Motivated, personable professional with a successful track record of managing programs & projects

Calendar management, project & account management ; event planning and Customer Relations Mgmt

Proactive, problem solver, reliable, detail-oriented, thorough, self-starter, multi-tasking superstar and team player

Support before and after documentation, update procedures, review documents for spelling errors and punctuations

Invoicing, purchasing, cost reports, budgeting and process mail (non profit donations)

Microsoft Office Suite, Google Docs/Apps, One Drive, We Transfer, Escape Payroll, Quickbooks & DocuSign PROFESSIONAL EXPERIENCE

World Children’s Fund/Medical Mission International 2005 to July 2023 Program Coordinator

• Manage the programs supported worldwide, including Gifts in Kind (GIK) shipments

• Communicating with different languages; Liaison with program directors to meet deadlines on reporting as well as Liaisons in our satellite office throughout Europe

• Upload Program reports and photos to Communication Center; as well as direct mail packages

• Contact for writers needing outreach data comprised from mission trips/in the field including providing appeal information, responding to all internal and external inquiries

• Manage scheduling and coordination for Asia marketing direct mail in Hong Kong and Singapore

• Track and report project updates

• Manage communications for programs with auditors, Directors, benefactors

• Point of contact responding to all inquiries from portal site/communication center

• Third world country travels to visit our program partners; worked with Red Cross, UNICEF, as well as numerous other nonprofit agencies and partnerships with common goals to eradicate hunger, provide support for medical and nutritional needs

Assistant to the Vice President

• Manage confidential documentation for USA, Europe and South America

• Event coordination, maintain Vice President’s calendar including domestic and international travel and expenses

• Familiarity with a myriad of documents, International forms, Board of Director, Apostils and foreign banking related materials

• Office manager duties consisting of opening the office, ordering supplies, vendors relationships and mailing requirements; repairs and maintenance to the office building as well as rental office space.

• Wore many hats working in this position, also helped with accounting

• Assisted with the Board Meeting preparation of reports, agendas and literary, including meeting minutes. Page 1

Electronic Appraisal Solutions – Appraisal Scheduler Responsibilities included daily coordination of high volume schedules for 20 appraisers located within Northern and Southern California. Scheduled over 50 appraisals per day, while interfacing with each individual appraiser profile. JVC Disc America – Customer Service Representative Fulfillment and Logistics Primary responsibilities included meeting with clients to examine new and upcoming prospective projects, communicating with internal and external clients through email/phone for complete fulfillment and follow through procedures, processing Purchase Orders information to vendors, comprising assembly instructions (bill of materials) evaluating and quoting pricing particulars to clients, while collaborating with the sales department to fulfill a polished end result.

First Union – Call Center Customer Service Representative Managed a high volume of incoming and outgoing calls within a call center environment. Tracked and collected on defaulted home mortgages for negative accounts, and diligently assisted customers with their payment schedules, inquiries, and check payment options.

Medius Corporation – Account Manager Fulfillment, Printing & Logistics Responsible for daily operational management activities of key accounts, including order processing, purchasing, production scheduling and inventory control. Managed all aspects of turnkey software and hardware products including printed and electronic media.

Consolidate Publications Inc – Fulfillment & Software Buyer Responsible for the purchasing, invoicing, request for quotes, scheduling and packaging of software components for the entire packaging division, while resolving receipt and purchase order issues with the receiving and accounting departments. Illustrated new product criteria for the salespeople and account managers, and assisted the management team with the implementation of ISO 9000. EDUCATION

Cuesta College, San Luis Obispo, CA: Business Administration San Jose State University, San Jose, CA: Purchasing Techniques for Effective Buying Continuing Education for Purchasing Management Certification Page 2