James (Jimmy) Mix

East Brunswick, NJ ***** 732-***-**** ad209b@r.postjobfree.com linkedin.com/in/jimmy-mix OPERATIONS SUPPLY CHAIN MANAGEMENT FLEET MANAGEMENT FACILITIES MANAGEMENT Accomplished Senior Director of Operations with extensive experience improving quality, costs, and delivery times for high volume distribution company. Proven track record of success in operational performance of 38 branch locations in the Northeastern US including Massachusetts, Connecticut, New York, New Jersey, Pennsylvania, Maryland, and Virginia. Skilled in staffing and leading teams exceeding goals.

SKILLS

Leadership Project Management Critical Thinker Data Analysis Problem Solving Communication Team Building Marketing Budgeting Fleet Management Logistics Management Financials P & L Management Inventory Management Strategic Planning Transportation Management Training Facilitator Safety Officer Performance Metrics (KPIs) Customer Service WMS Vendor Negotiations 3PL e commerce

Technology Skills: Kronos ADP Workday Microsoft Word Microsoft Excel Salesforce EXPERIENCE

Worldpac March 1995 – December 2023

Senior Director of Operations, May 2021 – December 2023 Director of Operations, May 2011 – April 2021

Directed the day-to-day operations of the Northeast District. Managed 4 regional managers and annual sales of over $500 million dollars. Accountable for the fiscal performance of the regional P&L statements.

• Recruited, hired, and trained Regional Operations Managers, Branch Operations Managers, and Assistant Branch Operations Managers increasing retention.

• Directed a team of more than 1000 employees exceeding sales goals while maintaining excellent customer satisfaction scores.

• Developed and executed plans for new facilities, moves, consolidations, and expansions including site selection, design, and set-up increasing business opportunities in new markets.

• Opened 20 new branches, completed 12 branch conversions and 10 branch relocations improving customer experience and growing sales in new and current markets.

• Created and maintained delivery MOTs comprised of over 500 delivery vehicles ensuring logistics were manageable and fulfillable. Improved delivery cycle times by greater than 60 minutes.

• Managed the maintenance program for a fleet of more than 300 delivery vehicles.

• Established quantitative and qualitative metrics, guidelines, and standards by which company efficiency and effectiveness was evaluated, identifying opportunities for improvement.

• Monitored sales progress daily and completed monthly review of P&L statements to ensure profitability.

• Reviewed all facility audits to ensure OSHA and safety compliance. Reported incidents reduced by 30%.

• Implemented policies and procedures to improve daily operations. Partnered with HR for teammate related issues and organizational compliance training.

• Verified inventory control ensuring daily counting completed and accuracy rates comply with company objectives. Managed over $200 million in inventory with a > 99.5% accuracy rate.

• Ensured all branches maintained appropriate replenishment schedule to assure necessary stocking levels to meet customer demand within the market.

• Partnered in the creation, development, and facilitation of companywide training program. Collaborated with Senior Executives to identify key areas for SOPs to improve and become more efficient and effective.

Additional Relevant Roles at Worldpac

Branch Operations Manager

Assistant Branch Operations Manager

Warehouse Lead

Delivery Driver

EDUCATION

Bachelor of Science, Management and Organizational Leadership Graduated with honors, Capella University, member of Delta Mu Delta National Honor Society

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