Post Job Free

Resume

Sign in

Account Specialist Customer

Location:
Bonita Springs, FL
Posted:
January 23, 2024

Contact this candidate

Resume:

Steve Rink

***** ******** *** #*** ****** Springs, FL 34135 • 630-***-**** • ad2093@r.postjobfree.com

SALES • ACCOUNT MANAGEMENT • CLIENT SOLUTIONS

AGGRESSIVE, SOLUTION-ORIENTED, AND INNOVATIVE SALES PROFESSIONAL with a tradition of performance excellence in developing new business, growing book of business, and driving revenue growth. Extensive experience implementing strategies that generate optimal business productivity. Recognized for integrity, reliability, sense of passion, and thorough commitment to professional excellence.

Consistent Top Performer with proven success meeting or exceeding revenue and category sales goals.

Adept at identifying and accessing the ultimate decision maker, analyzing customer key requirements and ‘must-have’ needs, and developing solutions that conform to clients’ timelines.

Polished professional with engaging presentation and articulate communication skills.

Impeccable record of success in delivering customer-focused business solutions and achieving sustainable results in sales growth and improved profit performance.

Computer Skills: Salesforce.com, HubSpot, MS Office, LinkedIn Sales Navigator, Zoom Info, Data.com, Webex Conferencing, Skype for Business, Adobe Connect, Microsoft Teams, Google, Office 365, NTT Collaboration Services, Sales Chain and Microsoft Dynamics

AREAS OF STRENGTH AND EXPERTISE

Solution Selling Technical Needs Analysis Client Management

Project Management Sales/Marketing Sales Presentations

Strategic Business Planning Relationship Building Negotiation/Strong Closer

Sense of Urgency/Order Expedition Pipeline Development Productivity Improvement

PROFESSIONAL EXPERIENCE

Unifirst Inc. 2022 - Present Outside Sales Representative/ New Business

My role is to expand companies’ revenues within a specific territorial assigned region assigned by management. To do so, my role is to cold call prosect via phone, email, social media, and cold call door knocking. Customer service and order processing from sale to implementation. I have utilized company provided CRM system known as Microsoft Dynamics.

Vibrasystems Inc 2022-2022

Technical Account Executive

My role was that of a Hunter. I was tasked with building the companies brand within the state of Florida. I did this by cold call door knocking, phone prospecting, email prospecting and utilizing social media platform LinkedIn. I made my first sale 2 weeks after I began prospecting as a result of a cold call door knock.

Total Sales $10,500

Rite Technology 2021-2022

Senior Account Executive

Hunter:

My role is to expand companies’ revenues within a specific territorial assigned region assigned by management. To do so, my role is to cold call prosect via phone, email, social media and cold call door knocking. I have utilized company provided CRM system known as Sales Chain.

MedGyn Products 2020 -2021

Territory Sales Manager

Maximize revenue by generating new business. This was achieved through outbound sales calls, email and social media campaigns and other referral sources. Coordinated with the Marketing Department to develop campaigns. Focus on value-added services, compliance initiatives, and other revenue generating activities. Assist and resolve customer requests and/or issues in a prompt and professional manner.

Effectively worked with multiple teams including finance, marketing, collections, and customer service.

I managed and sold to medical organizations such as Johns Hopkins, Mass General Brigham, Boston Medical, and all other medical institutions within the New England Territorial Regional area.

2021 175% Revenue to Quota

Sprint 2018 - 2020

Account Executive Acquisition New Logo

Developing new accounts and expanding existing clients to ensure attainment of corporate financial objectives. Expedite orders to maintain a high level of customer satisfaction and client retention. Penetrate markets to increase share of telecom spend. Cultivate customer relationships and form sustainable, long-term business partnerships. Heavy prospecting for new business and renewals.

2019 Solution Sales (SAAS) Rep of Month April, July and October

2019-2020 Revenue 110%, Solutions 767% to Quota

Sold Enterprise Account Sagent Pharmaceuticals where I expanded 60% solutions Office 365 license use from original sale.

NTT Ltd. 2014 - 2018

Business Development Executive (Hunter) – Inside Sales

Strategically target and acquire Enterprise opportunities in Unified Communication & Collaboration Service (UCaaS – SaaS). Audio, Web, Video Conferencing & Hosted Telephony.

Increase monthly revenue by closing new business opportunities and acquiring new clients.

Independently manage the entire sales cycle.

Create client presentations, proposals and customer reports.

Be an expert in NTT Ltd. products, solutions, policies and procedures.

Negotiate contractual terms with prospects and clients.

Use analytical skills to provide long term revenue growth plan of new clients.

Top Sales Performer in 2014 New Logo Sales Q3 (Q3 Sales Person of Quarter)

Top Sales Performer 2015 New Logo Sales Q3 (Q3 Sales Person of Quarter)

2015 President Club Winner New Logo Sales 159% to plan

2016 New Logo Sales 120% to plan

2017 New Logo Sales 117% to plan

2018 New Logo Sales 105 % to Plan

Total New Logo Revenue sold 2015 - $284,000

Total New Logo Revenue sold 2016 - $265,000

Total New Logo Revenue sold 2017 - $255,000

Total New Logo Revenue sold 2018 - $112, 500

Sprint Nextel

1999 to 2014

ACCOUNT EXECUTIVE II

Grow book of business by prospecting and developing new accounts and expanding existing clients to ensure attainment of corporate financial objectives. Expedite orders to maintain a high level of customer satisfaction and client retention. Penetrate markets to increase share of telecom spend. Cultivate customer relationships and form sustainable, long-term business partnerships. Heavy prospecting for new business and renewals.

Top Sales Performer in 2nd and 4th quarters of 2009 out of 40 sales representatives.

Consistent record of surpassing sales quotas:

Account Development / Growth:

Groot Industries: new account grew to 400 phones; $18K/month; $1+ million total revenue (2003-present)

Paddock Publications: penetrated new account; grew to 150 phones and $7K/month (2003-present); secured balance of business (50 phones) from Verizon, 12/09

Vienna Beef: grew from 50 to 150 phones and $7K/month (2006-present)

Convergent Technologies: grew from 250 to 482 phones and from $18K to $40K/month (2008-present); national account management across 11 locations

Fanuc Robotics America: grew from 100 to 330 phones and from $12K to $18K/month

Capsonic Group & Marketing Innovators: New Account Sale of $5k per month (2012)

Maintain a churn (lost business) rate of .07% (industry standard is 2%).

Sales Awards: Account Executive of Quarter (2nd 2011) Account Executive of the Quarter (4th/2nd 2009) • Major Account Executive of the 4th Quarter (2003) • Major Account Executive of the Month (12/09) • Senior Account Executive of the 1st Quarter (2003) • Senior Account Executive of the Month (May/June 2002) • Account Executive of the Month (July 2000)

EDUCATION

B. S. in Administration of Justice • Southern Illinois University, Carbondale, IL

A. S. in Law Enforcement • Southern Illinois University, Carbondale, IL

PROFESSIONAL DEVELOPMENT

Getting into Your Customer’s Head, Selling to Vito, Spin Selling • DCI Steve Schiffman Selling Techniques,

Account Planning Management/ Sprint University, The Challenger Sale/ Sprint University, Sprint Way of Selling



Contact this candidate