Customer Service Sales Associate

Neftali Montalvo

** ******** ****

Newark, DE ***13

Phone: H:302-***-****

Cell: C:302-***-****

E-mail: ad208r@r.postjobfree.com

Objective:

Highly experienced Retail Sales Associate with 10 years of experience in customer service and sales.Strategic planning and alighment detail oriented strong commuication and interpersonal skills versatile and able to quickly master new roles, responsibilities, and technologies.

Results-focused leader consistently exceeded monthly sales goals by an average of 10%

demonstrated excellent customer service skills, resulting in an increase in customer loyalty and satisfaction if have developed and implemented a new training program for new sales associates, increasing their productivity and efficiency successfully managed a team of 10 sales associates, resulting in a 20% increase in sales. Able to execute and process text at hand to achieve product excellence. Decisive problem solver was able to execute innovative solutions and process improvements to meet defined business goals. Able to relate effectively to a wide range of people and establish communication and trust.

Core Competencies:

l Client Relations

l Project Leadership

l Team player

l Quick learner

Work History:

Stay At Home Dad I'm a father who takes care of my two Austic boys at home, while also handling housekeeping. The daily activities of Stay At Home Dad are preparing and serving meals, taking children to school, doing errands, paying the bills, helping children with hygiene, changing diapers, and taking care of pets.Essential job qualifications am have a caring personality, stamina, patience, supervisory skills, the ability to interact with children, time management, and self-motivation. With training in early childhood development and child care.

2014, Khols Sales Associate

Responsible for creating an environment of good customer service through actions. This includes ensuring customer transactions are processed accurately and efficiently, "2-in-a-line" standard, reinforcing Customer Service Desk standards, and resolving customer problems by following policies and procedures in conjunction with following the "Yes We Can" policy. Balances and processes refunds and media from sales and return registers. Processes cash deposits and currency orders; completes and submits daily reports to Store Management and Cash and Sales Audit department.

2013, Everlasting Photos

Assistant Photographer and Sales set up backgrounds, lights, and camera equipment for event photography.

2009 to 2012, Walgreen Sales Associate

Making people's lives a little easier., along with providing friendly, and efficient service to the customers responsible for everything from cash register operations and customer service to merchandising, store inventory.

2008, Blockbuster Sales Associate

American-based provider of home movie and video game rental services, originally through video rental shops, later adding DVD-by-mail

2007, Kingman

Restore & Repaired Paintball guns

2005 to 2006, Office Depot Sales Associate

Assisted in problem-solving, answering various technology questions taking care customer needs.with providing friendly, courteous and efficient service to the customers.

2003 to 2004, Value City Sales Associate

Customer Service in the Domestic department, Toy Department along with helping load product in the vehicle.

1999 to 2002, Radio Shack Sales Associate

Customer Service utilized my bilingual skills to help customers find products also complete sales.

Education

1999-2003, High School Diploma, Glasgow High School

References:

William Carter, Manager,267-***-****

Jenn Cerre, Customer Service Manager, 302-***-****

Jaqueline Hayman Carter, Manager, 302-***-****

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