Legal Assistant Case Management

GABRIELLE PARKS

****************@*****.*** 425-***-**** North Myrtle Beach, SC 29582

Summary

Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills.

Skills

Corporate Law

Order and Request Filing

Civil Law

Litigation Support

Data Management

Office Management

Bankruptcy Law

Microsoft Office

Writing and Editing

Criminal Law

Legal Writing

Organizational Efficiency

Confidentiality

Contract Review

Fast Learner

Administrative Assistance

Client Communication

Legal Research and Writing

Legal Terminology

Case Management

Legal Research

Calendar Management

Document Preparation

Proofreading

Interviewing Clients

File Organization

Experience

Mullins Law Firm North Myrtle Beach, SC

Legal Assistant/Paralegal

10/2023 - Current

Drafted correspondence, documented data and submitted materials to appropriate parties.

Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.

Drafted motions, briefs and other legal documents.

Processed incoming mail on a daily basis.

Filed pleadings and appeals with court clerks to expedite trial proceedings.

Contacted witnesses and scheduled interviews and evaluations.

Updated databases with new information received from attorneys or clients.

Organized and prepared case exhibits and evidence for trial.

Analyzed legal statutes, codes and previous court decisions to determine optimal course of action.

Prepared summaries of depositions, interrogatories and testimony for attorney review.

Responded to client calls and inquiries to deliver applicable information.

Maintained knowledge on case status by reviewing relevant records and reporting back to clients.

Organized exhibits for trial proceedings.

Redacted confidential information from legal documents on case-by-case basis.

Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.

Greeted clients upon arrival at office and provided assistance as needed.

Attended hearings with counsel and recorded minutes from the proceedings.

Scanned physical documents into electronic format for storage in a secure database system.

Coordinated travel arrangements for attorneys as required by firm policy or client needs.

Corresponded daily with clients, insurance adjusters, doctors and attorneys.

Proofread drafts of legal documents for accuracy in grammar and punctuation.

Understood and followed oral and written directions.

Met with clients and attorneys to discuss case details and evidence.

Landshark Bar & Grill North Myrtle Beach, SC

Server

05/2021 - 05/2022

Greeted customers, answered questions and recommended specials to increase profits.

Responded efficiently to guest inquiries and complaints in a professional manner.

Presented menus and answered questions regarding items.

Explained menu options to guests, offered suggestions and took orders for food and beverages.

Trained new employees on restaurant procedures and plating techniques.

Handled money transactions accurately while following company procedures for handling cash payments.

Provided excellent customer service to ensure satisfaction.

Performed opening and closing duties such as setting up the dining area, restocking supplies.

Recorded meal selections and transactions in microsystem to deliver prompt service.

Prepared checks, itemizing total meal costs and taxes.

Served food and beverages to patrons and immediately remedied issues with orders.

Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Checked food before serving it to customers.

Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Communicated effectively with kitchen staff regarding customer allergies or special requests.

Stayed informed about daily specials, new menu items, promotions.

Provided exceptional service to high volume of daily customers.

Assisted in preparing salads, appetizers and desserts to speed up food service.

Filled condiments and napkin containers during slack periods.

Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Delivered food orders promptly and courteously.

Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.

Trained new employees to perform duties.

Set up tables in between patrons to reduce wait times.

Prepared drinks according to standard recipes.

Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Took orders from customers accurately and in a timely manner.

Exceeded customer satisfaction by finding creative solutions to problems.

Recognized by management for providing exceptional customer service.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Nacho Hippo North Myrtle Beach, SC

Hostess Manager

07/2019 - 10/2019

Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Organized promotional activities to increase customer traffic during slow periods.

Maintained records of reservations, cancellations, special requests, no-shows.

Enforced compliance with industry standards and led hostesses in commitment to quality service.

Coordinated hostess schedules, workflows and daily assignments to leverage team strengths and support business objectives.

Established effective communication systems between hosts and hostesses and management.

Adhered to safety regulations within the restaurant at all times.

Trained new employees to perform duties.

Ensured that all guests received prompt, courteous attention from the hostesses.

Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Inspected dining and serving areas for cleanliness and proper setup.

Maintained a clean and organized work environment for the hostesses at all times.

Explained goals and expectations required of trainees.

Resolved problems or concerns to satisfaction of involved parties.

Worked in close collaboration with team members to ensure customers received high-quality service.

Resolved any complaints or issues with customers quickly and professionally.

Contributed to recruiting, interviewing and hiring processes to fill open hostess roles.

Providence Health Care Bellevue, WA

Medical Assistant

01/2019 - 07/2019

Contacted medical facilities to schedule patients for admission.

Kept facility stocked with necessary supplies, equipment and instruments.

Registered new patients into practice management software program accurately entering demographic information.

Organized charts, documents and supplies to maintain team productivity.

Cleaned and maintained medical equipment following procedures and standards.

Organized patient charts before each day's clinic sessions began.

Educated patients about medications, procedures and physician's instructions.

Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Handled general office duties to support administrative staff during peak hours.

Scheduled appointments for patients via phone and in person.

Contacted pharmacies to submit and refill patients' prescriptions.

Verified appointment times with patients, preparing charts, pre-admission and consent forms.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Identified needs of customers promptly and efficiently.

Displayed strong telephone etiquette, effectively handling difficult calls.

Education and Training

Horry-Georgetown Technical College Conway, SC

Associate of Arts in Philosophy

08/2021

Monroe High School Monroe, WA

High School Diploma

06/2019

Horry-Georgetown Technical College Conway, SC

Bachelor of Arts in Political Science

References

References available upon request.

Contact this candidate